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Software Firmware Update Suunto Vertical?!

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  • G Online
    GiPFELKiND Silver Members @EzioAuditore
    last edited by 5 Nov 2023, 14:50

    @EzioAuditore It is really bad cause i had same problems… I still hope that a new Software Update will change all problems. But If not perhaps i have to change to another brand too.

    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

    1 Reply Last reply Reply Quote 2
    • L Offline
      Likarnik Bronze Member @EzioAuditore
      last edited by Likarnik 11 May 2023, 15:02 5 Nov 2023, 15:01

      @EzioAuditore sad to see you go, I remember (with another nick) how you were really rooting for Suunto, but what they are doing with firmware updates is beyond critic for me. Some bugs were solved already in August, but Suunto is so stubborn and do rarely publish bugfixes only. I think this is really sad I really do not know what is going thru their minds. Publish bugfixes asap, and new (improved) functions as you wish, if you wish. I think most users want stable watch, not all the gimmicks possible (as some here states).

      G 2 Replies Last reply 5 Nov 2023, 16:28 Reply Quote 7
      • F Offline
        freeheeler @EzioAuditore
        last edited by 5 Nov 2023, 15:14

        @EzioAuditore
        we do test multiple different settings with prototype firmware and also with my own production watch, also with settings that give users grief to double check if it could be an undiscovered potentially systematic issue.

        sorry to see you’re leaving unhappy.
        finally everyone needs to enjoy sports with what we like and prefer and we trust in.

        stay healthy and happy 🙂 ✊

        living sideways

        1 Reply Last reply Reply Quote 0
        • W Offline
          wmichi
          last edited by 5 Nov 2023, 16:26

          Maybe a monthly hotfix release would be a good idea.

          1 Reply Last reply Reply Quote 7
          • G Online
            GiPFELKiND Silver Members @Likarnik
            last edited by GiPFELKiND 11 May 2023, 16:29 5 Nov 2023, 16:28

            @Likarnik no update in August you wrote Update in August… Cannot see a August update in Suunto Homepage! The last Update for Vertical was in JUNE… 😢Screenshot_2023-11-05-17-26-52-105_org.mozilla.firefox.jpg

            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

            1 Reply Last reply Reply Quote -1
            • G Online
              GiPFELKiND Silver Members @Likarnik
              last edited by 5 Nov 2023, 16:30

              @Likarnik where is your update you wrote? In August was no Update

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              I L 2 Replies Last reply 5 Nov 2023, 17:05 Reply Quote 0
              • I Offline
                Iggge @GiPFELKiND
                last edited by 5 Nov 2023, 17:05

                I still have problems with sleeptracking. I did sleep for 7 hours using my fitbit and it worked as it should, but the Vertical just shows 3.41 hours. Have changed my resting heart rate to

                Just have to wait for the update and hope it helps.

                1 Reply Last reply Reply Quote 0
                • L Offline
                  Likarnik Bronze Member @GiPFELKiND
                  last edited by 5 Nov 2023, 17:07

                  @GiPFELKiND not official update. Just read posts from testers (back in summer). It’s already solved in test firmware, soon 😂

                  A 1 Reply Last reply 5 Nov 2023, 22:24 Reply Quote 1
                  • H Offline
                    Highlands @EzioAuditore
                    last edited by 5 Nov 2023, 19:03

                    @EzioAuditore Man, I’d hate to see you go. Best of luck whatever you decide to do.

                    1 Reply Last reply Reply Quote 1
                    • A Offline
                      avn3r90 @Likarnik
                      last edited by 5 Nov 2023, 22:24

                      @Likarnik how to become a tester? 🙂

                      L M S J 4 Replies Last reply 6 Nov 2023, 06:45 Reply Quote 0
                      • L Offline
                        Likarnik Bronze Member @avn3r90
                        last edited by 6 Nov 2023, 06:45

                        @avn3r90 @isazi will know the answer 🙂

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          Mff73 @avn3r90
                          last edited by 6 Nov 2023, 07:19

                          @avn3r90 said in Software Firmware Update Suunto Vertical?!:

                          @Likarnik how to become a tester? 🙂

                          I am searching the answer since i got my first suunto and since i met some people in movescount android app forum 🙂

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          R 1 Reply Last reply 6 Nov 2023, 07:28 Reply Quote 0
                          • R Offline
                            renton82 Platinum Member @Mff73
                            last edited by 6 Nov 2023, 07:28

                            @Mff73 So, essentially, it’s impossible 😁

                            1 Reply Last reply Reply Quote 1
                            • S Offline
                              surfboomerang @avn3r90
                              last edited by 6 Nov 2023, 07:48

                              @avn3r90 Maybe reconsider…
                              From what I have heard being a field tester comes with a lot of responsibility. Yes, you get the latest firmware which solved some of the bugs, but potentially introduce new ones. I can imagine some of your activities get lost or corrupted because of the new firmware. But that’s life for a tester.

                              If you value your activity and the data I would suggest you just stick to the production firmware. Maybe it’s not flawless, but it’s the best available.

                              @real_fieldtesters, please correct me if I’m wrong

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              1 Reply Last reply Reply Quote 0
                              • E Online
                                Egika Platinum Member @EzioAuditore
                                last edited by 6 Nov 2023, 07:55

                                @EzioAuditore Yeah, basically you got your device back without service being able to do something about it since the fixing update is not out. It made no sense for them to keep the watch while you could hold and use it at the same time.
                                So the result was to be expected.

                                Now if you still have the watch, maybe you want to try and judge again next week…

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - Titanium Courtney
                                Run Lime

                                S W 2 Replies Last reply 6 Nov 2023, 08:05 Reply Quote 3
                                • S Offline
                                  Stoke80 @Egika
                                  last edited by 6 Nov 2023, 08:05

                                  @Egika said in Software Firmware Update Suunto Vertical?!:

                                  Now if you still have the watch, maybe you want to try and judge again next week…

                                  So it seems the date of the update is getting closer 😉

                                  I think it would be very valuable and would also calm some nerves if Suunto would at least announce an EDA for the update as soon as it can be reasonably reliably said.

                                  I’m sure there will be people complaining again if the update is then delayed due to some unforeseen issue. But on the other hand, it would reassure a lot of other people.

                                  Maybe someone can bring this up to Suunto.

                                  Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                                  T 1 Reply Last reply 6 Nov 2023, 08:10 Reply Quote 2
                                  • T Offline
                                    Tieutieu Platinum Member @Stoke80
                                    last edited by 6 Nov 2023, 08:10

                                    @Stoke80 But this release will also/probably have isolated issues/particular use cases issues…so whatever the date it comes, some people will still be disappointed. That’s my guess.
                                    And knowing the date of release will not change that…

                                    Suunto’s devices at home :
                                    Vertical titanium solar
                                    Suunto Race S
                                    S9pp titanium sand
                                    Suunto Wing
                                    S9B titanium Ambassador edition, A3P, X6

                                    S 1 Reply Last reply 6 Nov 2023, 13:25 Reply Quote 0
                                    • J Offline
                                      jjpaz Bronze Member @avn3r90
                                      last edited by 6 Nov 2023, 13:22

                                      @avn3r90 Using a suunto watch! 😁 (joking)

                                      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        Stoke80 @Tieutieu
                                        last edited by 6 Nov 2023, 13:25

                                        @Tieutieu said in Software Firmware Update Suunto Vertical?!:

                                        @Stoke80 But this release will also/probably have isolated issues/particular use cases issues…so whatever the date it comes, some people will still be disappointed. That’s my guess.
                                        And knowing the date of release will not change that…

                                        I agree. But it would still reassure many people here in the forum who regularly ask for the update.

                                        It would relieve the moderators, who have to answer the same question hundreds of times.

                                        Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                                        T 1 Reply Last reply 6 Nov 2023, 16:23 Reply Quote 0
                                        • T Offline
                                          Tieutieu Platinum Member @Stoke80
                                          last edited by Tieutieu 11 Jun 2023, 16:28 6 Nov 2023, 16:23

                                          @Stoke80 I work in a software company. Announcing a « previsionnal period » for an update is ok.
                                          But announcing a precise date long time ago is the best way to make people unhappy when it is finally delayed…
                                          unless if it is really ready and validated !😊

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          ? F 2 Replies Last reply 6 Nov 2023, 17:19 Reply Quote 4
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