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Software Firmware Update Suunto Vertical?!

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  • C Offline
    cosme.costa @Guest
    last edited by cosme.costa 13 Jun 2023, 14:54

    @NickK

    My Garmin 530 restarts mid activity every 3/4 months and loses the connection with the sensors more often even, and I only do MTB 3/4 times every month. So, what I should do? Should I go to Garmin forums and shout there?

    And do not get me wrong because I understand you, I am very pissed every time that this happens to me.

    ? ? 2 Replies Last reply 13 Jun 2023, 14:58 Reply Quote 0
    • ? Offline
      A Former User @cosme.costa
      last edited by 13 Jun 2023, 14:58

      @cosme-costa said in Software Firmware Update Suunto Vertical?!:

      Where I live we have a saying: one time is bad luck, two times is coincidence and 3 times is

      How do they call it when you swap one watch edition for another, supposedly only different by a single hardware feature, and experience several times more issues hard reset after hard reset?

      Sigh…

      @Kk2n-Kk please repeat after me: o great Suunto holy is thy name, deliver us from Garmin! Amen!

      I’m out of here. This is pointless.

      1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @cosme.costa
        last edited by 13 Jun 2023, 14:58

        @cosme-costa disclaimer, I’m not nick , lol even with the K in my name.

        Which one Suunto will prefer? Customer shout so they know and fix the issue (which is what happen in Garmin forum) or customer never shout, and just quietly drop the Suunto ? (Which is exactly what happens here, because not many ex Sg Suunto customer know the existence of the forum)

        1 Reply Last reply Reply Quote 1
        • Z Offline
          zhang965 @cosme.costa
          last edited by 13 Jun 2023, 14:59

          @cosme-costa said in Software Firmware Update Suunto Vertical?!:

          Kk2n-Kk Come on, what do you expect, that a private company tell you the root cause of their bugs before they are solved or even iafter they are solved? You haven’t seen this in any company and IMHO is quite logical.
          Where I work we do not tell our customers which are the bugs of the machines or how to solve them as you can imagine.

          I do not have a SV (I plan to get one for my birthday in some long months) but I am in the Spanish telegram forum where you can get around 250/300 messages per day and I think I only have seen one or two people complaing about restarts that where solved with hard resets.

          So I think that restarts happens to few users, not the vast majority. Where I live we have a saying: one time is bad luck, two times is coincidence and 3 times is the KGB (for the joungsters KGB is the CIA from URSS), jocks aside what I mean is that you can get a faulty device, but if with the second one you have the same issues and other people don’t probably you have something that triggers it and as you have been told Suunto has found it. Because I guess your friend has asked for a replacement, hasn’t he?

          Welcome to Suunto community

          Winners Wear Winners

          C 1 Reply Last reply 13 Jun 2023, 15:00 Reply Quote -1
          • C Offline
            cosme.costa @Guest
            last edited by cosme.costa 13 Jun 2023, 14:59

            @Kk2n-Kk said in Software Firmware Update Suunto Vertical?!:

            @cosme-costa I’ve been in software industry for 30 years.

            No ofense here but this tells me nothing if you don’t tell me where you work. I work for one of the biggest companies in our sector in the service department and I know pretty well how this works, I’m pretty sure that if suunto hasn’t issued the hotfix yet is because thay couldn’t find/fix it before and because their processes doesn’t let them (with the good and the bad)

            1 Reply Last reply Reply Quote 1
            • C Offline
              cosme.costa @zhang965
              last edited by 13 Jun 2023, 15:00

              @zhang965 I’m already a senior memeber 🤣 🤣 🤣

              1 Reply Last reply Reply Quote 0
              • M Offline
                mikekoski490 Bronze Member @Guest
                last edited by 13 Jun 2023, 15:02

                @Kk2n-Kk You must be in a tough country/place of work if people get fired so easily for ‘creating bugs’ in software, or not fusing them in minutes!! If this were true, there must be huge turnover of staff constantly at Garmin, Coros, Polar, Microsoft, Hammerhead, Strava, Wahoo, Apple, Samsung, Oura, Fitbit…

                Harsh. I’ll make sure to steer my kids away from being software developers! 😜

                Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                Current: Suunto Race Ti

                Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                Suunto App running on Google Pixel 8/Android 14

                ? 1 Reply Last reply 13 Jun 2023, 15:04 Reply Quote 2
                • ? Offline
                  A Former User @mikekoski490
                  last edited by 13 Jun 2023, 15:04

                  @mikekoski490 to be frank, I do advise my kids not to follow my footsteps. Yes it is harsh world in software industry here and I believe same case in coros main rnd in china.

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @cosme.costa
                    last edited by 13 Jun 2023, 15:04

                    @cosme-costa said in Software Firmware Update Suunto Vertical?!:

                    Should I go to Garmin forums and shout there?

                    I wasn’t aware I was shouting, was I?

                    That’s how bringing up valid criticism substantiated by hard evidence is referred to in these places now? See no evil, speak no evil? Toe the party line? Everything is awesome?

                    OK, Tovarish Kommissar! I made a mistake. Please don’t take away my party membership and food stamps 😰

                    M 1 Reply Last reply 13 Jun 2023, 15:17 Reply Quote 0
                    • M Offline
                      mikekoski490 Bronze Member @Guest
                      last edited by mikekoski490 13 Jun 2023, 15:17

                      @NickK I just think you and the other software developer on here who doesn’t have a Vertical and works at a terrible place where they fire software developers all the time have moved well on from helpful constructive criticism and sending issue logs to the volunteers, to posting things like ‘Suunto is dead’, and longer than required posts over and over again about how unhappy you are.

                      Your volume and repetitive posts, content and tone are kinda negative, that’s all.

                      I get it. Both of you are unhappy with your Suunto, and your friends Suunto who you feel the need to speak for but glad he could return it before some fatality ensued. You have reported your dismay. Let’s move on. 😊

                      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                      Current: Suunto Race Ti

                      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                      Suunto App running on Google Pixel 8/Android 14

                      ? 1 Reply Last reply 13 Jun 2023, 15:22 Reply Quote 4
                      • ? Offline
                        A Former User @mikekoski490
                        last edited by 13 Jun 2023, 15:22

                        @mikekoski490 To be fair to nick, I believe he has or had 2 or 3 verticals

                        M 1 Reply Last reply 13 Jun 2023, 15:22 Reply Quote 0
                        • M Offline
                          mikekoski490 Bronze Member @Guest
                          last edited by mikekoski490 13 Jun 2023, 15:22

                          @Kk2n-Kk Anecdotally… 😅

                          Honestly though, if I went through 3 Verticals in a month and all of them were bad, which is super bad luck statistically but not the norm based on a lot of us with few to no issues, I would pissed off too, say my peace here, and move on.

                          I certainly would not repeat post here.

                          Also wouldn’t repeat post if I didn’t even have a Suunto Vertical. 🤷

                          Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                          Current: Suunto Race Ti

                          Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                          Suunto App running on Google Pixel 8/Android 14

                          1 Reply Last reply Reply Quote 2
                          • N Offline
                            nseslija Bronze Member @Guest
                            last edited by 13 Jun 2023, 15:33

                            @Kk2n-Kk Do you have watch that restarts? I really don’t understand your posts… You just moaning about something you didn’t experience… There are so many people on this forum that USE Suunto Vertical almost every day with zero reboots. I must say that your posts start to be a little annoying.
                            And yes, if somebody don’t want to sell Suunto in your country that really mean nothing about the product.

                            Ambit 2S
                            Ambit 3 Peak
                            Suunto 9 baro
                            Suunto Vertical Ti Solar

                            ? 1 Reply Last reply 13 Jun 2023, 15:37 Reply Quote 6
                            • ? Offline
                              A Former User @nseslija
                              last edited by 13 Jun 2023, 15:37

                              @nseslija yes I experienced and your point is? Everyone must say no evil, hear no evil? In that case, good luck guys. Remember Nokia. Ironically also from Finland. And yes, it Does say something about the product if nobody want to buy it.

                              @NickK you’re right. It’s hopeless .

                              N 1 Reply Last reply 13 Jun 2023, 15:41 Reply Quote -2
                              • N Offline
                                nseslija Bronze Member @Guest
                                last edited by 13 Jun 2023, 15:41

                                @Kk2n-Kk Thank you!! Bye!

                                Ambit 2S
                                Ambit 3 Peak
                                Suunto 9 baro
                                Suunto Vertical Ti Solar

                                1 Reply Last reply Reply Quote 3
                                • S Offline
                                  SuperFlo75 Silver Members Bronze Member
                                  last edited by 13 Jun 2023, 15:45

                                  This discussion is really boring and annoying now… shouting out having an issue with a product you own is normal I think! But shouting out about issues with a product you heardt about and repeating it on and on? Incomprehensible!
                                  Perhaps it‘s possible to close this thread?

                                  Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                  Suunto Wing
                                  Suunto 9 Peak Pro Titanium (owns my wife now)
                                  Suunto Spartan Ultra
                                  SA iOS 2.43.0 (18473)
                                  Instagram @superflo75

                                  M 1 Reply Last reply 13 Jun 2023, 15:47 Reply Quote 5
                                  • M Offline
                                    mikekoski490 Bronze Member @SuperFlo75
                                    last edited by 13 Jun 2023, 15:47

                                    @SuperFlo75 I agree. OP simply asked when the firmware update is going to be. 😊

                                    Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                    Current: Suunto Race Ti

                                    Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                    Suunto App running on Google Pixel 8/Android 14

                                    G 1 Reply Last reply 13 Jun 2023, 15:55 Reply Quote 3
                                    • G Offline
                                      GiPFELKiND Silver Members @mikekoski490
                                      last edited by 13 Jun 2023, 15:55

                                      @mikekoski490 when will the Update roll out?

                                      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                      M 1 Reply Last reply 13 Jun 2023, 16:04 Reply Quote 1
                                      • M Offline
                                        mikekoski490 Bronze Member @GiPFELKiND
                                        last edited by 13 Jun 2023, 16:04

                                        @GiPFELKiND Isazi posted hopefully next week. 🙂

                                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                        Current: Suunto Race Ti

                                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                        Suunto App running on Google Pixel 8/Android 14

                                        T 1 Reply Last reply 13 Jun 2023, 16:29 Reply Quote 0
                                        • T Offline
                                          Tieutieu Platinum Member @mikekoski490
                                          last edited by Tieutieu 13 Jun 2023, 16:29

                                          @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

                                          @GiPFELKiND Isazi posted hopefully next week. 🙂

                                          @GiPFELKiND, you already asked several times, @isazi already aswered. I guess you just have to be a little patient.

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          M 1 Reply Last reply 13 Jun 2023, 16:49 Reply Quote 0
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