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Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak

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  • Ł Offline
    Łukasz Szmigiel @BertGe
    last edited by 4 Aug 2023, 12:22

    @BertGe do you have standby turned on? Backlight setting changed in this update, maybe it’s related.

    S9PP 2.40.44

    1 Reply Last reply Reply Quote 0
    • S Offline
      StefanoMorgan Bronze Member
      last edited by 4 Aug 2023, 15:51

      Today was a crash in my S9 when i was doing a circuit training. No apps and no guide enabled.
      i dont know if somebody is working on bugfixes for the older watches, as the vertical has so many problems at the moment.
      But i just want to mention it

      Suunto 9

      I 1 Reply Last reply 4 Aug 2023, 16:44 Reply Quote 0
      • I Offline
        inkognito Platinum Member @StefanoMorgan
        last edited by 4 Aug 2023, 16:44

        @StefanoMorgan Send logs to Suunto and let someone know (either the official support or some of the users here like @isazi or @Dimitrios-Kanellopoulos ?). My S9 already crashed like 8 times with the current firmware 😠

        SV: fingers crossed :D
        S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
        Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
        Despite some pretty bad luck, I still love Suunto!

        1 Reply Last reply Reply Quote 0
        • S Offline
          suuntastic Bronze Member @MdzOtt
          last edited by suuntastic 8 Apr 2023, 18:52 4 Aug 2023, 18:49

          Yes for my S9P (non-Pro) Strava Segments also not yet working.

          I already try to re-install Strava, SA and unstar/ re-star segments but it does not work for my S9 Peak both IOS and Android. I also have Suunto 9 and it work well with the phones, So I think the problem comes from the S9P

          1 Reply Last reply Reply Quote 0
          • U Offline
            Umer Javed @BertGe
            last edited by 4 Aug 2023, 23:15

            @BertGe if not already, try a reset as well. Holding top button down until watch vibrates and resets (~10 seconds)

            With the 1-sec 24h HR tracking the watch is hungrier now.

            B 1 Reply Last reply 12 Aug 2023, 08:19 Reply Quote -1
            • T Offline
              tomkys
              last edited by 5 Aug 2023, 04:56

              S9 Peak, current firmware. Crash during first minute of the run (no apps, no guide) after pop up massage with battery status (notification 40% battery left). I just pressed the middle button to get rid of the message and watch went back into home screen -> workout lost.

              S 1 Reply Last reply 5 Aug 2023, 13:30 Reply Quote 0
              • S Offline
                surfboomerang @tomkys
                last edited by surfboomerang 8 May 2023, 13:31 5 Aug 2023, 13:30

                @tomkys do you mean the “training soon” message? That’s really early when 40% is still left

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                J 1 Reply Last reply 6 Aug 2023, 06:56 Reply Quote 0
                • J Offline
                  jussim Bronze Member @surfboomerang
                  last edited by 6 Aug 2023, 06:56

                  I had a crash on Thursday with Aerobic Decoupling app. Is it still worth sending logs, even though I’ve run several runs since then? I won’t have access to Windows with SuuntoLink until this day…

                  9PP since 09-2025.

                  I B T 3 Replies Last reply 6 Aug 2023, 09:03 Reply Quote 0
                  • I Offline
                    inkognito Platinum Member @jussim
                    last edited by 6 Aug 2023, 09:03

                    @jussim You can send logs from the Suunto app as well. In Android version, you can touch the black watch icon on the top right, then three dots and there’s “Send logs to Suunto”. iOS must have this as well…

                    SV: fingers crossed :D
                    S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                    Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                    Despite some pretty bad luck, I still love Suunto!

                    J 1 Reply Last reply 10 Aug 2023, 15:56 Reply Quote 1
                    • B Offline
                      BertGe @BertGe
                      last edited by 6 Aug 2023, 10:29

                      Yes, it is on. But I had it on previously as well, so there is an increase.
                      I expect the same functionlity / use of the watch as per the same settings…Update should be an increase… not descrease 😉

                      1 Reply Last reply Reply Quote 1
                      • B Offline
                        Brad_Olwin Moderator @jussim
                        last edited by 6 Aug 2023, 13:26

                        @jussim It is helpful to send logs as soon as you can after the crash. If over 24h the logs will be overwritten so send within 24h and you can PM me here with the time the crash occurred and your Suunto app username.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 1
                        • Z Offline
                          zhang965
                          last edited by 6 Aug 2023, 14:16

                          ad89d928-1c2d-4e8a-94fb-891caa4c13a3-image.png

                          Dear @jussim

                          Just be aware that someone who asks your suunto data might not be a Suunto employee, and they are out of EU so they don’t need to respect the EU data regulation specially if you are european user.

                          And please be sure that you have any proof that they create the Bug report based the correct watch model, as we know someone is too stupid to identify the watch model.

                          If any data leak occurred on this part, Suunto is not responsible for it.

                          Welcome to suunto community.

                          Winners Wear Winners

                          S B 2 Replies Last reply 6 Aug 2023, 15:00 Reply Quote -2
                          • S Offline
                            sartoric Moderator @zhang965
                            last edited by 6 Aug 2023, 15:00

                            @zhang965

                            Dude you’re boring but you’re starting to be offensive. So please stop it now.

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                            L Z 2 Replies Last reply 6 Aug 2023, 16:00 Reply Quote 5
                            • L Offline
                              Likarnik Bronze Member @sartoric
                              last edited by Likarnik 8 Jun 2023, 16:02 6 Aug 2023, 16:00

                              @sartoric sry m8, yes he is harsh, but he is always spitting out facts. I thing suunto should do something about all those bugs and then there will be no need for these kind of messages. Not all people are willing to spend so much on half baked product and then get ignored by company, sorry.

                              I 1 Reply Last reply 7 Aug 2023, 08:40 Reply Quote 1
                              • Z Offline
                                zhang965 @sartoric
                                last edited by 6 Aug 2023, 16:12

                                @sartoric said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                                @zhang965

                                Dude you’re boring but you’re starting to be offensive. So please stop it now.

                                Dear Moderator,

                                Are you here to tell us how Suunto deal EU user data outside of EU?

                                If not, please go away, I have nothing to do with you.

                                Winners Wear Winners

                                1 Reply Last reply Reply Quote -3
                                • S Offline
                                  sartoric Moderator
                                  last edited by sartoric 8 Jun 2023, 20:56 6 Aug 2023, 20:51

                                  @Likarnik
                                  Just to be crystal clear,
                                  No one here has never ever been muted for telling what he think, and this will never change as far as I can tell.
                                  There is just one indisputable rule here, to be respectful of other members, so what I’m referring to is that boring, unpleasant and useless bullying like this :

                                  And please be sure that you have any proof that they create the Bug report based the correct watch model, as we know someone is too stupid to identify the watch model.
                                  

                                  clearly referring to Brad
                                  if you do it once it can be a (questionable) joke, twice is boring, the third time is annoying.

                                  Dear @zhang965 we’ve already been through this, if you think you’re funny, I don’t care. But you’re not.
                                  I’m not a Suunto employee or Suunto lawyer and if you want to know Suunto privacy policy go read the website disclaimer or ask them directly.

                                  @zhang965 said

                                  I have nothing to do with you.

                                  Dear God, thank you.

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  1 Reply Last reply Reply Quote 8
                                  • I Offline
                                    isazi Moderator @Likarnik
                                    last edited by 7 Aug 2023, 08:40

                                    @Likarnik said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                                    @sartoric sry m8, yes he is harsh, but he is always spitting out facts. I thing suunto should do something about all those bugs and then there will be no need for these kind of messages. Not all people are willing to spend so much on half baked product and then get ignored by company, sorry.

                                    No, he is not harsh, he is a troll and a sad human being.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 4
                                    • B Offline
                                      Brad_Olwin Moderator @zhang965
                                      last edited by 7 Aug 2023, 13:15

                                      @zhang965 said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                                      ad89d928-1c2d-4e8a-94fb-891caa4c13a3-image.png

                                      Dear @jussim

                                      Just be aware that someone who asks your suunto data might not be a Suunto employee, and they are out of EU so they don’t need to respect the EU data regulation specially if you are european user.

                                      And please be sure that you have any proof that they create the Bug report based the correct watch model, as we know someone is too stupid to identify the watch model.

                                      If any data leak occurred on this part, Suunto is not responsible for it.

                                      Welcome to suunto community.

                                      To be clear as ignorance is not truth. I do not receive any data. Your logs are sent directly to Suunto. What I ask for is what all here will ask that can file bug reports. The date and time logs are sent, the exact time of a crash if you have that and your Suunto app username as it may be different than the forum username. So no data. Don’t let those who are ignorant spread fear and lies. We have plenty of politicians that engage in this. Also, UK is not part of the EU either:)

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 7
                                      • J Offline
                                        jussim Bronze Member @inkognito
                                        last edited by jussim 8 Oct 2023, 15:57 10 Aug 2023, 15:56

                                        A crash happened again with Decoupling App.

                                        @inkognito I’m not seeing this option on IOS. Am I missing something obvious or is there such option at all on iOS app?

                                        9PP since 09-2025.

                                        ? B 2 Replies Last reply 10 Aug 2023, 17:36 Reply Quote 1
                                        • ? Offline
                                          A Former User @jussim
                                          last edited by A Former User 8 Oct 2023, 17:37 10 Aug 2023, 17:36

                                          @jussim SA profile > scroll to the bottom > send logs to suunto

                                          J 1 Reply Last reply 11 Aug 2023, 02:43 Reply Quote 1
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