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    Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak

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    • T Offline
      tomkys
      last edited by

      S9 Peak, current firmware. Crash during first minute of the run (no apps, no guide) after pop up massage with battery status (notification 40% battery left). I just pressed the middle button to get rid of the message and watch went back into home screen -> workout lost.

      surfboomerangS 1 Reply Last reply Reply Quote 0
      • surfboomerangS Offline
        surfboomerang @tomkys
        last edited by surfboomerang

        @tomkys do you mean the “training soon” message? That’s really early when 40% is still left

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        J 1 Reply Last reply Reply Quote 0
        • J Offline
          jussim Bronze Member @surfboomerang
          last edited by

          I had a crash on Thursday with Aerobic Decoupling app. Is it still worth sending logs, even though I’ve run several runs since then? I won’t have access to Windows with SuuntoLink until this day…

          9PP since 09-2025.

          inkognitoI Brad_OlwinB T 3 Replies Last reply Reply Quote 0
          • inkognitoI Offline
            inkognito Platinum Member @jussim
            last edited by

            @jussim You can send logs from the Suunto app as well. In Android version, you can touch the black watch icon on the top right, then three dots and there’s “Send logs to Suunto”. iOS must have this as well…

            SV: fingers crossed :D
            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
            Despite some pretty bad luck, I still love Suunto!

            J 1 Reply Last reply Reply Quote 1
            • B Offline
              BertGe @BertGe
              last edited by

              Yes, it is on. But I had it on previously as well, so there is an increase.
              I expect the same functionlity / use of the watch as per the same settings…Update should be an increase… not descrease 😉

              1 Reply Last reply Reply Quote 1
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @jussim
                last edited by

                @jussim It is helpful to send logs as soon as you can after the crash. If over 24h the logs will be overwritten so send within 24h and you can PM me here with the time the crash occurred and your Suunto app username.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                1 Reply Last reply Reply Quote 1
                • zhang965Z Offline
                  zhang965
                  last edited by

                  ad89d928-1c2d-4e8a-94fb-891caa4c13a3-image.png

                  Dear @jussim

                  Just be aware that someone who asks your suunto data might not be a Suunto employee, and they are out of EU so they don’t need to respect the EU data regulation specially if you are european user.

                  And please be sure that you have any proof that they create the Bug report based the correct watch model, as we know someone is too stupid to identify the watch model.

                  If any data leak occurred on this part, Suunto is not responsible for it.

                  Welcome to suunto community.

                  Winners Wear Winners

                  sartoricS Brad_OlwinB 2 Replies Last reply Reply Quote -2
                  • sartoricS Offline
                    sartoric Moderator @zhang965
                    last edited by

                    @zhang965

                    Dude you’re boring but you’re starting to be offensive. So please stop it now.

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    L zhang965Z 2 Replies Last reply Reply Quote 5
                    • L Offline
                      Likarnik Bronze Member @sartoric
                      last edited by Likarnik

                      @sartoric sry m8, yes he is harsh, but he is always spitting out facts. I thing suunto should do something about all those bugs and then there will be no need for these kind of messages. Not all people are willing to spend so much on half baked product and then get ignored by company, sorry.

                      isaziI 1 Reply Last reply Reply Quote 1
                      • zhang965Z Offline
                        zhang965 @sartoric
                        last edited by

                        @sartoric said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                        @zhang965

                        Dude you’re boring but you’re starting to be offensive. So please stop it now.

                        Dear Moderator,

                        Are you here to tell us how Suunto deal EU user data outside of EU?

                        If not, please go away, I have nothing to do with you.

                        Winners Wear Winners

                        1 Reply Last reply Reply Quote -3
                        • sartoricS Offline
                          sartoric Moderator
                          last edited by sartoric

                          @Likarnik
                          Just to be crystal clear,
                          No one here has never ever been muted for telling what he think, and this will never change as far as I can tell.
                          There is just one indisputable rule here, to be respectful of other members, so what I’m referring to is that boring, unpleasant and useless bullying like this :

                          And please be sure that you have any proof that they create the Bug report based the correct watch model, as we know someone is too stupid to identify the watch model.
                          

                          clearly referring to Brad
                          if you do it once it can be a (questionable) joke, twice is boring, the third time is annoying.

                          Dear @zhang965 we’ve already been through this, if you think you’re funny, I don’t care. But you’re not.
                          I’m not a Suunto employee or Suunto lawyer and if you want to know Suunto privacy policy go read the website disclaimer or ask them directly.

                          @zhang965 said

                          I have nothing to do with you.

                          Dear God, thank you.

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.2.5 beta
                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                          1 Reply Last reply Reply Quote 8
                          • isaziI Offline
                            isazi Moderator @Likarnik
                            last edited by

                            @Likarnik said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                            @sartoric sry m8, yes he is harsh, but he is always spitting out facts. I thing suunto should do something about all those bugs and then there will be no need for these kind of messages. Not all people are willing to spend so much on half baked product and then get ignored by company, sorry.

                            No, he is not harsh, he is a troll and a sad human being.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 4
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @zhang965
                              last edited by

                              @zhang965 said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                              ad89d928-1c2d-4e8a-94fb-891caa4c13a3-image.png

                              Dear @jussim

                              Just be aware that someone who asks your suunto data might not be a Suunto employee, and they are out of EU so they don’t need to respect the EU data regulation specially if you are european user.

                              And please be sure that you have any proof that they create the Bug report based the correct watch model, as we know someone is too stupid to identify the watch model.

                              If any data leak occurred on this part, Suunto is not responsible for it.

                              Welcome to suunto community.

                              To be clear as ignorance is not truth. I do not receive any data. Your logs are sent directly to Suunto. What I ask for is what all here will ask that can file bug reports. The date and time logs are sent, the exact time of a crash if you have that and your Suunto app username as it may be different than the forum username. So no data. Don’t let those who are ignorant spread fear and lies. We have plenty of politicians that engage in this. Also, UK is not part of the EU either:)

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              1 Reply Last reply Reply Quote 7
                              • J Offline
                                jussim Bronze Member @inkognito
                                last edited by jussim

                                A crash happened again with Decoupling App.

                                @inkognito I’m not seeing this option on IOS. Am I missing something obvious or is there such option at all on iOS app?

                                9PP since 09-2025.

                                ? Brad_OlwinB 2 Replies Last reply Reply Quote 1
                                • ? Offline
                                  A Former User @jussim
                                  last edited by A Former User

                                  @jussim SA profile > scroll to the bottom > send logs to suunto

                                  J 1 Reply Last reply Reply Quote 1
                                  • T Offline
                                    TyreseJ4
                                    last edited by TyreseJ4

                                    Lol so again I’ve been messing around with my Suunto 9 and it crashed several times. I even did the “send logs to Suunto” and even that came back with an error message. Come on guys this is a joke now. Seriously, what gives? 🤣

                                    Like I said in a previous post, I’m stuck with this thing so I’m trying to make the best of it. Lol I can’t even do that. I could never take this thing out for any serious activity under these circumstances.

                                    1 Reply Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @jussim
                                      last edited by

                                      @jussim when you send logs please contact me or another here with the time logs sent, time of the crash and Suunto App username, It will greatly aid a fix. Thanks.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      B 1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        jussim Bronze Member @Guest
                                        last edited by jussim

                                        @gi0vanni D’oh, so obvious now! Many thanks. Sent now.

                                        9PP since 09-2025.

                                        1 Reply Last reply Reply Quote 0
                                        • B Offline
                                          BertGe @Umer Javed
                                          last edited by

                                          @Umer-Javed - PS. Did the ‘soft’ reset as well 🤞

                                          1 Reply Last reply Reply Quote 0
                                          • B Offline
                                            BertGe @Brad_Olwin
                                            last edited by

                                            @Brad_Olwin
                                            Hi Brad,

                                            I am having serieous issues with my S9B for draining the battery. I loose > 12% just overnight by doing nothing…I have to charge every 3rd day…How can I send logs which are picked up?
                                            I am asking this, as I do not see any conversation where this is acknowlegde as an bug in the newest release.

                                            Thanks for reviewing this.

                                            Bert

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 1
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