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Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak

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  • L Offline
    Likarnik Bronze Member @sartoric
    last edited by Likarnik 8 Jun 2023, 16:02 6 Aug 2023, 16:00

    @sartoric sry m8, yes he is harsh, but he is always spitting out facts. I thing suunto should do something about all those bugs and then there will be no need for these kind of messages. Not all people are willing to spend so much on half baked product and then get ignored by company, sorry.

    I 1 Reply Last reply 7 Aug 2023, 08:40 Reply Quote 1
    • Z Offline
      zhang965 @sartoric
      last edited by 6 Aug 2023, 16:12

      @sartoric said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

      @zhang965

      Dude you’re boring but you’re starting to be offensive. So please stop it now.

      Dear Moderator,

      Are you here to tell us how Suunto deal EU user data outside of EU?

      If not, please go away, I have nothing to do with you.

      Winners Wear Winners

      1 Reply Last reply Reply Quote -3
      • S Offline
        sartoric Moderator
        last edited by sartoric 8 Jun 2023, 20:56 6 Aug 2023, 20:51

        @Likarnik
        Just to be crystal clear,
        No one here has never ever been muted for telling what he think, and this will never change as far as I can tell.
        There is just one indisputable rule here, to be respectful of other members, so what I’m referring to is that boring, unpleasant and useless bullying like this :

        And please be sure that you have any proof that they create the Bug report based the correct watch model, as we know someone is too stupid to identify the watch model.
        

        clearly referring to Brad
        if you do it once it can be a (questionable) joke, twice is boring, the third time is annoying.

        Dear @zhang965 we’ve already been through this, if you think you’re funny, I don’t care. But you’re not.
        I’m not a Suunto employee or Suunto lawyer and if you want to know Suunto privacy policy go read the website disclaimer or ask them directly.

        @zhang965 said

        I have nothing to do with you.

        Dear God, thank you.

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        1 Reply Last reply Reply Quote 8
        • I Offline
          isazi Moderator @Likarnik
          last edited by 7 Aug 2023, 08:40

          @Likarnik said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

          @sartoric sry m8, yes he is harsh, but he is always spitting out facts. I thing suunto should do something about all those bugs and then there will be no need for these kind of messages. Not all people are willing to spend so much on half baked product and then get ignored by company, sorry.

          No, he is not harsh, he is a troll and a sad human being.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 4
          • B Offline
            Brad_Olwin Moderator @zhang965
            last edited by 7 Aug 2023, 13:15

            @zhang965 said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

            ad89d928-1c2d-4e8a-94fb-891caa4c13a3-image.png

            Dear @jussim

            Just be aware that someone who asks your suunto data might not be a Suunto employee, and they are out of EU so they don’t need to respect the EU data regulation specially if you are european user.

            And please be sure that you have any proof that they create the Bug report based the correct watch model, as we know someone is too stupid to identify the watch model.

            If any data leak occurred on this part, Suunto is not responsible for it.

            Welcome to suunto community.

            To be clear as ignorance is not truth. I do not receive any data. Your logs are sent directly to Suunto. What I ask for is what all here will ask that can file bug reports. The date and time logs are sent, the exact time of a crash if you have that and your Suunto app username as it may be different than the forum username. So no data. Don’t let those who are ignorant spread fear and lies. We have plenty of politicians that engage in this. Also, UK is not part of the EU either:)

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 7
            • J Offline
              jussim Bronze Member @inkognito
              last edited by jussim 8 Oct 2023, 15:57 10 Aug 2023, 15:56

              A crash happened again with Decoupling App.

              @inkognito I’m not seeing this option on IOS. Am I missing something obvious or is there such option at all on iOS app?

              9PP since 09-2025.

              ? B 2 Replies Last reply 10 Aug 2023, 17:36 Reply Quote 1
              • ? Offline
                A Former User @jussim
                last edited by A Former User 8 Oct 2023, 17:37 10 Aug 2023, 17:36

                @jussim SA profile > scroll to the bottom > send logs to suunto

                J 1 Reply Last reply 11 Aug 2023, 02:43 Reply Quote 1
                • T Offline
                  TyreseJ4
                  last edited by TyreseJ4 8 Oct 2023, 18:26 10 Aug 2023, 18:23

                  Lol so again I’ve been messing around with my Suunto 9 and it crashed several times. I even did the “send logs to Suunto” and even that came back with an error message. Come on guys this is a joke now. Seriously, what gives? 🤣

                  Like I said in a previous post, I’m stuck with this thing so I’m trying to make the best of it. Lol I can’t even do that. I could never take this thing out for any serious activity under these circumstances.

                  1 Reply Last reply Reply Quote 0
                  • B Offline
                    Brad_Olwin Moderator @jussim
                    last edited by 10 Aug 2023, 22:37

                    @jussim when you send logs please contact me or another here with the time logs sent, time of the crash and Suunto App username, It will greatly aid a fix. Thanks.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    B 1 Reply Last reply 19 Aug 2023, 08:51 Reply Quote 0
                    • J Offline
                      jussim Bronze Member @Guest
                      last edited by jussim 8 Nov 2023, 02:45 11 Aug 2023, 02:43

                      @gi0vanni D’oh, so obvious now! Many thanks. Sent now.

                      9PP since 09-2025.

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        BertGe @Umer Javed
                        last edited by 12 Aug 2023, 08:19

                        @Umer-Javed - PS. Did the ‘soft’ reset as well 🤞

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          BertGe @Brad_Olwin
                          last edited by 19 Aug 2023, 08:51

                          @Brad_Olwin
                          Hi Brad,

                          I am having serieous issues with my S9B for draining the battery. I loose > 12% just overnight by doing nothing…I have to charge every 3rd day…How can I send logs which are picked up?
                          I am asking this, as I do not see any conversation where this is acknowlegde as an bug in the newest release.

                          Thanks for reviewing this.

                          Bert

                          B 1 Reply Last reply 28 Aug 2023, 14:15 Reply Quote 1
                          • G Offline
                            GuillaumeF
                            last edited by 28 Aug 2023, 09:59

                            so, is the S5P firmware update stopped ?

                            Suunto 5 Peak

                            1 Reply Last reply Reply Quote 0
                            • B Offline
                              Brad_Olwin Moderator @BertGe
                              last edited by 28 Aug 2023, 14:15

                              @BertGe Sorry I missed this, have you tried a soft reset? Check to make sure the backlight is not set to on, this will drain the battery quickly.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              1 Reply Last reply Reply Quote 0
                              • Umer JavedU Offline
                                Umer Javed
                                last edited by 29 Aug 2023, 14:42

                                So we are about 2 months since the new 9PP firmware. I’m getting an average of 10-11% battery drained in 24 hours on rest days without any activity.

                                1. Watch charged fully
                                2. Already tried the resets
                                3. Already had the “recalibration” with full drain to full recharge.
                                4. backlight off
                                5. sleep tracking SpO2 on
                                6. Alarm on with sound and vibration
                                7. vibration only for all other notifications
                                8. high frequency hr readings on

                                I’m assuming this is not just me alone.

                                I’m not complaining as much, as it works fine for me. But if this is the future with the new firmware direction, Suunto should consider updating the website listing from 21 days on 24/7+notifications battery life down to something more accurate with the latest experience.

                                W 1 Reply Last reply 29 Aug 2023, 16:00 Reply Quote 3
                                • W Offline
                                  wakarimasen Silver Members @Umer Javed
                                  last edited by 29 Aug 2023, 16:00

                                  @Umer-Javed Just checking but (8) is only on or off - no?

                                  Suunto Race Titanium
                                  Suunto Ambit3 Peak
                                  Polar H10
                                  Polar OH1

                                  Umer JavedU 1 Reply Last reply 29 Aug 2023, 16:04 Reply Quote 1
                                  • Umer JavedU Offline
                                    Umer Javed @wakarimasen
                                    last edited by 29 Aug 2023, 16:04

                                    @wakarimasen thanks yes. To clarify, the frequency with this new firmware.

                                    1 Reply Last reply Reply Quote 0
                                    • J Offline
                                      jussim Bronze Member
                                      last edited by 31 Aug 2023, 13:18

                                      I see that with new firmware, only about two weeks worth of activities are now stored in the watch. At least that seems to be the case with 9B. So are the frequent crashes related to memory getting full or what? And why is it so hard to get any comment on these bugs from Suunto that are really affecting the user experience negatively?

                                      9PP since 09-2025.

                                      B 1 Reply Last reply 31 Aug 2023, 18:00 Reply Quote 0
                                      • B Offline
                                        Brad_Olwin Moderator @jussim
                                        last edited by 31 Aug 2023, 18:00

                                        @jussim NDAs prevent some from commenting but some of us here will not know the status or priority of addressing specific bugs.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        1 Reply Last reply Reply Quote 1
                                        • T Offline
                                          tomkys @jussim
                                          last edited by 6 Sept 2023, 05:48

                                          @jussim Experienced same issue yesterday (Suunto 9 Peak). Crash during the run with Aerobic Decoupling app (after 19min54sec of running). Warm up phase->evaluating phase->CRASH. Logs send to Suunto today. After the crash watch went back to clock mode and it took a long time to find the GPS signal when trying to start the new running activity.
                                          Decoupling app does not work for me in general, I had only one succesfull use of it. Usually I’m not even able to activate the Decoupling app in the SuuntoPlus menu in the watch…select->confirm->shows no app selected.

                                          To find and fix GPS signal after the crash: It seems that helped to start the new running activity without fixed GPS->End and save the activity properly->Start the new activity - GPS was found quickly as usual for this second start.

                                          J cosme.costaC 2 Replies Last reply 7 Sept 2023, 04:27 Reply Quote 0
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