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Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak

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  • B Offline
    Brad_Olwin Moderator @jussim
    last edited by 10 Aug 2023, 22:37

    @jussim when you send logs please contact me or another here with the time logs sent, time of the crash and Suunto App username, It will greatly aid a fix. Thanks.

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    B 1 Reply Last reply 19 Aug 2023, 08:51 Reply Quote 0
    • J Offline
      jussim Bronze Member @Guest
      last edited by jussim 8 Nov 2023, 02:45 11 Aug 2023, 02:43

      @gi0vanni D’oh, so obvious now! Many thanks. Sent now.

      9PP since 09-2025.

      1 Reply Last reply Reply Quote 0
      • B Offline
        BertGe @Umer Javed
        last edited by 12 Aug 2023, 08:19

        @Umer-Javed - PS. Did the ‘soft’ reset as well 🤞

        1 Reply Last reply Reply Quote 0
        • B Offline
          BertGe @Brad_Olwin
          last edited by 19 Aug 2023, 08:51

          @Brad_Olwin
          Hi Brad,

          I am having serieous issues with my S9B for draining the battery. I loose > 12% just overnight by doing nothing…I have to charge every 3rd day…How can I send logs which are picked up?
          I am asking this, as I do not see any conversation where this is acknowlegde as an bug in the newest release.

          Thanks for reviewing this.

          Bert

          B 1 Reply Last reply 28 Aug 2023, 14:15 Reply Quote 1
          • G Offline
            GuillaumeF
            last edited by 28 Aug 2023, 09:59

            so, is the S5P firmware update stopped ?

            Suunto 5 Peak

            1 Reply Last reply Reply Quote 0
            • B Offline
              Brad_Olwin Moderator @BertGe
              last edited by 28 Aug 2023, 14:15

              @BertGe Sorry I missed this, have you tried a soft reset? Check to make sure the backlight is not set to on, this will drain the battery quickly.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              1 Reply Last reply Reply Quote 0
              • U Offline
                Umer Javed
                last edited by 29 Aug 2023, 14:42

                So we are about 2 months since the new 9PP firmware. I’m getting an average of 10-11% battery drained in 24 hours on rest days without any activity.

                1. Watch charged fully
                2. Already tried the resets
                3. Already had the “recalibration” with full drain to full recharge.
                4. backlight off
                5. sleep tracking SpO2 on
                6. Alarm on with sound and vibration
                7. vibration only for all other notifications
                8. high frequency hr readings on

                I’m assuming this is not just me alone.

                I’m not complaining as much, as it works fine for me. But if this is the future with the new firmware direction, Suunto should consider updating the website listing from 21 days on 24/7+notifications battery life down to something more accurate with the latest experience.

                W 1 Reply Last reply 29 Aug 2023, 16:00 Reply Quote 3
                • W Offline
                  wakarimasen Silver Members @Umer Javed
                  last edited by 29 Aug 2023, 16:00

                  @Umer-Javed Just checking but (8) is only on or off - no?

                  Suunto Race Titanium
                  Suunto Ambit3 Peak
                  Polar H10
                  Polar OH1

                  U 1 Reply Last reply 29 Aug 2023, 16:04 Reply Quote 1
                  • U Offline
                    Umer Javed @wakarimasen
                    last edited by 29 Aug 2023, 16:04

                    @wakarimasen thanks yes. To clarify, the frequency with this new firmware.

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      jussim Bronze Member
                      last edited by 31 Aug 2023, 13:18

                      I see that with new firmware, only about two weeks worth of activities are now stored in the watch. At least that seems to be the case with 9B. So are the frequent crashes related to memory getting full or what? And why is it so hard to get any comment on these bugs from Suunto that are really affecting the user experience negatively?

                      9PP since 09-2025.

                      B 1 Reply Last reply 31 Aug 2023, 18:00 Reply Quote 0
                      • B Offline
                        Brad_Olwin Moderator @jussim
                        last edited by 31 Aug 2023, 18:00

                        @jussim NDAs prevent some from commenting but some of us here will not know the status or priority of addressing specific bugs.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 1
                        • T Offline
                          tomkys @jussim
                          last edited by 6 Sept 2023, 05:48

                          @jussim Experienced same issue yesterday (Suunto 9 Peak). Crash during the run with Aerobic Decoupling app (after 19min54sec of running). Warm up phase->evaluating phase->CRASH. Logs send to Suunto today. After the crash watch went back to clock mode and it took a long time to find the GPS signal when trying to start the new running activity.
                          Decoupling app does not work for me in general, I had only one succesfull use of it. Usually I’m not even able to activate the Decoupling app in the SuuntoPlus menu in the watch…select->confirm->shows no app selected.

                          To find and fix GPS signal after the crash: It seems that helped to start the new running activity without fixed GPS->End and save the activity properly->Start the new activity - GPS was found quickly as usual for this second start.

                          J C 2 Replies Last reply 7 Sept 2023, 04:27 Reply Quote 0
                          • J Offline
                            jussim Bronze Member @tomkys
                            last edited by 7 Sept 2023, 04:27

                            @tomkys said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                            Decoupling app does not work for me in general, I had only one succesfull use of it. Usually I’m not even able to activate the Decoupling app in the SuuntoPlus menu in the watch…select->confirm->shows no app selected.

                            My experience too. Though I did find out that if it’s not getting activated, rebooting the watch seems to help. But haven’t really used it, because it just seems too prone crash and burn…

                            9PP since 09-2025.

                            1 Reply Last reply Reply Quote 0
                            • C Offline
                              cosme.costa @tomkys
                              last edited by 7 Sept 2023, 07:59

                              @tomkys That immediately after a crash/reset you do not get a quick GPS fix is normal, AGPS is erased and needs to be downloaded and applied again (10/15 min aprox).

                              T M 2 Replies Last reply 11 Oct 2023, 07:16 Reply Quote 1
                              • I isazi unpinned this topic on 28 Sept 2023, 14:54
                              • ? Offline
                                A Former User @Dimitrios Kanellopoulos
                                last edited by A Former User 10 Oct 2023, 18:20 10 Oct 2023, 18:13

                                @Dimitrios-Kanellopoulos I came across this post and wonder if by any chance there will be a round this time as well? (I mean I would like to participate…) Thanks!

                                1 Reply Last reply Reply Quote 2
                                • T Offline
                                  TyreseJ4 @cosme.costa
                                  last edited by 11 Oct 2023, 07:16

                                  @cosme-costa 🤣

                                  1 Reply Last reply Reply Quote -1
                                  • M Offline
                                    Mff73 @cosme.costa
                                    last edited by 11 Oct 2023, 08:36

                                    @cosme-costa said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                                    @tomkys That immediately after a crash/reset you do not get a quick GPS fix is normal, AGPS is erased and needs to be downloaded and applied again (10/15 min aprox).

                                    10/15 min is the max (it could take up to that time), but, for my personal case, after any softreset and quick sync with SA just after, the AGPS is applied more quicker than that, and GPS fix is reasonnable.
                                    So, yes, could be normal if not quick fix withing the 10/15 min windows , but not worth waiting that long after any softreset.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    1 Reply Last reply Reply Quote 0
                                    • auxinaA Offline
                                      auxina @halajos
                                      last edited by 13 Nov 2023, 10:51

                                      @halajos said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                                      @auxina said in Suunto Beta Release for Suunto 9 Peak Pro, Suunto 9 Peak, Suunto 9 Baro, Suunto 9 and Suunto 5 Peak:

                                      Has anyone happened to this in the guides?

                                      In dark mode, all good.

                                      In light mode, the screen is dark and the data labels disappear.

                                      8009697f-3919-4982-8b15-3883771f0eee-image.png

                                      I have the same issue on my S9B with the latest official software version. I hope it will be fixed.

                                      Hola @Dimitrios-Kanellopoulos
                                      We know that an update for the new models will arrive soon.
                                      Although the S9B will not receive new functions, do you know if this problem with the guides will be resolved soon?
                                      Thank you!
                                      @althaea35 @halajos

                                      S9B Titanium Iron Man
                                      2.26.8

                                      1 Reply Last reply Reply Quote 5
                                      • System referenced this topic on 21 Dec 2023, 19:48
                                      • A Offline
                                        Albert de Jongh
                                        last edited by 3 Jul 2024, 11:59

                                        Whatever happened to the Suunto 5 Peak? I installed this beta release long ago, and never received an official update?

                                        @Dimitrios-Kanellopoulos do you perhaps know? Whenever I go into the watch updates in the app it tells me the update will be older than the current version.

                                        1 Reply Last reply Reply Quote 0
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