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    Pairing problems with Android

    Scheduled Pinned Locked Moved Suunto Vertical
    pairingandroid
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    • J Offline
      jannis Bronze Member @markeczzz
      last edited by jannis

      @markeczzz To pair over Bluetooth was the only possibility for me to pair the watch with the phone, as I had the same problems for like an hour. Have you tried AFTER this procedure to delete and reinstall the app and to restart the phone and then again to reconnect with the app?

      markeczzzM 1 Reply Last reply Reply Quote 0
      • markeczzzM Offline
        markeczzz @jannis
        last edited by

        @jannis Yes, Suunto supported told me to do that, but same thing.
        For some reason it seems I can’t get that PIN screen on Suunto application.

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @markeczzz
          last edited by

          @markeczzz you probably did, but did you also remove the pairing from the watch itself?

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          markeczzzM 1 Reply Last reply Reply Quote 0
          • markeczzzM Offline
            markeczzz @isazi
            last edited by

            @isazi There wasn’t any paired device on watch, list was empty.
            Suunto supported told me to try factory reset of watch. I tried that, and now my watch is stuck at “Continue the setup on your phone”, and same error on phone.
            Suunto app can find the watch, but can’t pair it, i still get “Failed for some reason.”

            ? 1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @markeczzz
              last edited by

              @markeczzz said in Pairing problems with Android:

              @isazi There wasn’t any paired device on watch, list was empty.
              Suunto supported told me to try factory reset of watch. I tried that, and now my watch is stuck at “Continue the setup on your phone”, and same error on phone.
              Suunto app can find the watch, but can’t pair it, i still get “Failed for some reason.”

              Try logging in and out from
              The app. It happened to me but on ambit and it solved

              markeczzzM 1 Reply Last reply Reply Quote 0
              • markeczzzM Offline
                markeczzz @Guest
                last edited by

                @André-Faria Same thing.
                I will try later to install Suunto app on tablet and sync it there, since right now I can’t use watch at all as its waiting for phone.

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                • mattdM Offline
                  mattd
                  last edited by

                  Sees related to https://forum.suunto.com/topic/9240/suunto-9-peak-pro-problem-connecting-to-phone-google-pixel-6

                  markeczzzM 1 Reply Last reply Reply Quote 0
                  • markeczzzM Offline
                    markeczzz @mattd
                    last edited by

                    Ok, I got home and i tried pairing with my Samsung Galaxy Tab A (SM-T585) tablet.
                    Everything works ok there, same Suunto application version. Suunto application finds watch, I click “Pair”, Suunto app immediately shows PIN window and watch shows PIN code and I can pair it.
                    Unfortunately, this isn’t really a solution, as I want to have my phone paired with watch and not with tablet, but I guess it will work until Suunto fixes this.

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @markeczzz
                      last edited by

                      @markeczzz I will keep you posted.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      markeczzzM 1 Reply Last reply Reply Quote 0
                      • markeczzzM Offline
                        markeczzz @isazi
                        last edited by

                        Just reporting that workaround found in topic about Google pixel and Suunto 9 Peak Pro watch worked also on my Xiaomi 11T Android.
                        Suunto 9 Peak Pro: problem connecting to Phone Google Pixel 6

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