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Anyone know what this line is under the crystal?

Scheduled Pinned Locked Moved Suunto Vertical
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  • G Offline
    General_Witt @SuperFlo75
    last edited by 25 Sept 2023, 15:40

    @SuperFlo75 Air pressure reads seem normal to me. If you have the time for that could you post a photo of your watch just out of curiosity?

    S 1 Reply Last reply 25 Sept 2023, 15:52 Reply Quote 0
    • F Offline
      freeheeler @General_Witt
      last edited by 25 Sept 2023, 15:43

      @General_Witt
      to me it does not look like an official part from Suunto. could be trapped dirt, too.
      can you identify the material? metal? rubber? anything else?

      living sideways

      G 2 Replies Last reply 25 Sept 2023, 15:50 Reply Quote 0
      • G Offline
        General_Witt @freeheeler
        last edited by 25 Sept 2023, 15:50

        @freeheeler It’s an oblique metal band that seems fixed inside the watch. It looks sturdy and it’s invisible from the outside, I’ve seen it looking at the watch upside down and without the strap while I was cleaning it.

        F 1 Reply Last reply 25 Sept 2023, 15:56 Reply Quote 0
        • S Offline
          SuperFlo75 Silver Members Bronze Member @General_Witt
          last edited by 25 Sept 2023, 15:52

          @General_Witt IMG_0778.jpeg

          Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
          Suunto Wing
          Suunto 9 Peak Pro Titanium (owns my wife now)
          Suunto Spartan Ultra
          SA iOS 2.46.3 (19586)
          Instagram @superflo75

          1 Reply Last reply Reply Quote 0
          • F Offline
            freeheeler @General_Witt
            last edited by 25 Sept 2023, 15:56

            @General_Witt
            there’s no such thing in my watch and neither does it appear to be in @SuperFlo75 's Vertical.
            I recommend getting in touch with support if you can rule out it is a part from outside the watch

            living sideways

            M G 2 Replies Last reply 25 Sept 2023, 15:57 Reply Quote 0
            • M Offline
              mikekoski490 Bronze Member @freeheeler
              last edited by 25 Sept 2023, 15:57

              @freeheeler Same. Nothing like that in my Vertical either. Same as second photo below.

              Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

              Current: Suunto Race Ti

              Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

              Suunto App running on Google Pixel 8/Android 14

              G 1 Reply Last reply 25 Sept 2023, 16:08 Reply Quote 0
              • G Offline
                General_Witt @freeheeler
                last edited by General_Witt 25 Sept 2023, 15:59

                @freeheeler Here’s another look at it if you’re curious. You have to look at the watch without the strap and sideways to notice it.WhatsApp Image 2023-09-25 at 17.56.42.jpeg

                F J 2 Replies Last reply 25 Sept 2023, 18:05 Reply Quote 0
                • G Offline
                  General_Witt @freeheeler
                  last edited by 25 Sept 2023, 16:04

                  @freeheeler The pressure sensor holes seem normal if you look at them without inclining the watch. Like this photo here.Untitled.jpg

                  1 Reply Last reply Reply Quote 0
                  • G Offline
                    General_Witt @mikekoski490
                    last edited by General_Witt 25 Sept 2023, 16:08

                    @mikekoski490 Have you tried to incline it while looking at the pressure holes? I recorded a brief video of it.

                    WhatsApp Video 2023-09-25 at 18.06.13.mp4

                    M S 2 Replies Last reply 25 Sept 2023, 16:52 Reply Quote 0
                    • M Offline
                      mikekoski490 Bronze Member @General_Witt
                      last edited by 25 Sept 2023, 16:52

                      @General_Witt Hi. Yes, tilted it with a flashlight shining in. I dont have the piece showing in mine. Contact Suunto Chat and attach the photo for them. I find Suunto Chat very responsive.

                      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                      Current: Suunto Race Ti

                      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                      Suunto App running on Google Pixel 8/Android 14

                      1 Reply Last reply Reply Quote 2
                      • M Offline
                        mikekoski490 Bronze Member
                        last edited by 25 Sept 2023, 17:58

                        If anyone is interested, I contacted Suunto Customer Support out of curiosity this morning via chat, posted my original photo here to the chat, and the chat person said not sure but support will follow up with an email. Less than an hour later I got an email with the following, so Im happy.

                        Dear Michael,

                        We are contacting you from Suunto Customer Support.

                        The line on display’s left side is part of the Solar panel. The product is not broken, and it should not be sent to service for that reason.

                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                        Current: Suunto Race Ti

                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                        Suunto App running on Google Pixel 8/Android 14

                        B T 2 Replies Last reply 25 Sept 2023, 23:41 Reply Quote 1
                        • F Offline
                          freeheeler @General_Witt
                          last edited by 25 Sept 2023, 18:05

                          @General_Witt
                          definitely not visible with my device.
                          please get in touch with support as suggested by @mikekoski490

                          living sideways

                          1 Reply Last reply Reply Quote 1
                          • B Offline
                            Brad_Olwin Moderator @mikekoski490
                            last edited by 25 Sept 2023, 23:41

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              SuperFlo75 Silver Members Bronze Member @General_Witt
                              last edited by 27 Sept 2023, 15:21

                              @General_Witt Did you Countach Suunto Support? What did they say?

                              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                              Suunto Wing
                              Suunto 9 Peak Pro Titanium (owns my wife now)
                              Suunto Spartan Ultra
                              SA iOS 2.46.3 (19586)
                              Instagram @superflo75

                              G 1 Reply Last reply 27 Sept 2023, 21:42 Reply Quote 0
                              • G Offline
                                General_Witt @SuperFlo75
                                last edited by 27 Sept 2023, 21:42

                                @SuperFlo75 I was in the amazon return period, so I directly sent it back to amazon.

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  Jonathan C Silver Members @General_Witt
                                  last edited by Jonathan C 10 Dec 2023, 21:13 12 Oct 2023, 21:11

                                  @General_Witt said in Anyone know what this line is under the crystal?:

                                  @freeheeler Here’s another look at it if you’re curious. You have to look at the watch without the strap and sideways to notice it.WhatsApp Image 2023-09-25 at 17.56.42.jpeg

                                  I was wondering what those two metal contacts are for? They don’t seem to be related to charging.

                                  Current: Ocean, Vertical Titanium Solar
                                  Past: 9 Baro, Spartan Ultra, Ambit3 Peak Sapphire

                                  sartoricS EgikaE 2 Replies Last reply 12 Oct 2023, 21:13 Reply Quote 0
                                  • sartoricS Offline
                                    sartoric Moderator @Jonathan C
                                    last edited by sartoric 10 Dec 2023, 21:14 12 Oct 2023, 21:13

                                    @Jonathan-C
                                    Service connector afair

                                    SVTS - 2.40.38
                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 14 - One UI 6.1
                                    Suunto App Android 5.3.5 beta
                                    Suunto App IOs 2.46.0 (19453) beta on MBP M1

                                    1 Reply Last reply Reply Quote 2
                                    • EgikaE Offline
                                      Egika Platinum Member @Jonathan C
                                      last edited by 12 Oct 2023, 21:14

                                      @Jonathan-C service pins for a wired data access

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - Titanium Courtney
                                      Run Lime

                                      LechamoixL 1 Reply Last reply 13 Oct 2023, 05:33 Reply Quote 2
                                      • LechamoixL Offline
                                        Lechamoix Bronze Member @Egika
                                        last edited by 13 Oct 2023, 05:33

                                        @Egika Weren’t they the contacts for the depth gauge?

                                        F tuxellaT 2 Replies Last reply 13 Oct 2023, 05:40 Reply Quote 0
                                        • F Offline
                                          freeheeler @Lechamoix
                                          last edited by 13 Oct 2023, 05:40

                                          @Lechamoix
                                          😉 someone who pretended to know for sure spread this rumour, but it was wrong

                                          living sideways

                                          LechamoixL 1 Reply Last reply 13 Oct 2023, 05:41 Reply Quote 3
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