• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

What do you expect from the next update?

Scheduled Pinned Locked Moved Suunto Vertical
615 Posts 164 Posters 66.5k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • F Offline
    freeheeler @darxmurf
    last edited by freeheeler 10 Dec 2023, 19:44 12 Oct 2023, 19:43

    @darxmurf
    I really can’t imagine what water would do to our waterproof watches.
    I have some of them and none of them failed.
    I surf, kite, bike, run, cycle, snowboard, skitour, sweat, swim, paddle and shower with all of them.
    my personal opinion: it’s coincidence.

    living sideways

    1 Reply Last reply Reply Quote 2
    • E Offline
      Egika Platinum Member @darxmurf
      last edited by 12 Oct 2023, 19:51

      @darxmurf don’t know where you get your “hundreds of people” from.

      Plus I don’t know how a software update could ever fix a hypothetical water ingress 🤔

      Anyway. I repeat myself: what counts is how individual support cases are handled.

      I had like 2 of them in my history with Suunto.
      The first being about the famous GPS pod for t6 in 2008.
      And the second for the S5 in 2019.
      Both were handled by courier pick-up and a super quick replacement device expressed back to me.

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      1 Reply Last reply Reply Quote 3
      • Z Offline
        zhang965 @darxmurf
        last edited by 12 Oct 2023, 20:16

        @darxmurf said in What do you expect from the next update?:

        Egika not about stats, but in our case, about this “black screen of death” users are facing with their Vertical. There is clearly something wrong here, maybe related with water as most of the time, the watch was in water before crashing or maybe about something else, who knows. When there is a serious issue like this with hundreds of peoples sending back their watch, it could be a good idea to inform a bit about the issue and give news to the community. I don’t know, maybe just say “yep it’s a water problem, avoid swimming with your watch until the next update”.

        Or maybe I’m just over thinking about this problem and only a bunch of guys got this issue.

        KEK, you will see more suunto volonteers than real users here.

        Winners Wear Winners

        E 1 Reply Last reply 13 Oct 2023, 02:55 Reply Quote -4
        • E Offline
          Egika Platinum Member @zhang965
          last edited by 13 Oct 2023, 02:55

          @zhang965 said in What do you expect from the next update?:

          KEK, you will see more suunto volonteers than real users here.

          False.
          In the last 30 days there were like 250 individuals logged into this forum.
          Out of them there are roundabout 3 Suunto employees and maybe 5 field testers.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          A 1 Reply Last reply 13 Oct 2023, 17:34 Reply Quote 0
          • A Offline
            altcmd Silver Members @Egika
            last edited by 13 Oct 2023, 17:34

            @Egika perhaps what he means is in terms of engagement I.e. comments from volunteers and employees vs the rest.

            E A 2 Replies Last reply 13 Oct 2023, 17:55 Reply Quote 1
            • E Offline
              Egika Platinum Member @altcmd
              last edited by 13 Oct 2023, 17:55

              @altcmd maybe…

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              1 Reply Last reply Reply Quote 1
              • A Offline
                altcmd Silver Members @altcmd
                last edited by altcmd 14 Oct 2023, 06:38

                @altcmd but I also find the use of the term ‘volunteers’ stretched here - most ‘volunteers’ seem to be getting early access to new, unreleased products as well as unreleased beta softwares.

                Z I 2 Replies Last reply 14 Oct 2023, 06:44 Reply Quote 2
                • Z Offline
                  zhang965 @altcmd
                  last edited by 14 Oct 2023, 06:44

                  @altcmd said in What do you expect from the next update?:

                  @altcmd but I also find the use of the term ‘volunteers’ stretched here - most ‘volunteers’ seem to be getting early access to new, unreleased products as well as unreleased beta softwares. I find the use of the term ‘volunteer’ stretched here.

                  Yes Suunto needs someone to fully test their products, software, it’s a good Idée.

                  But everytime the released products running like a untested piece of shit, it’s a mystery.

                  Winners Wear Winners

                  ? 1 Reply Last reply 14 Oct 2023, 06:50 Reply Quote -4
                  • ? Offline
                    A Former User @zhang965
                    last edited by A Former User 14 Oct 2023, 06:50

                    @zhang965 said in What do you expect from the next update?:

                    products running like a untested piece of shit, it’s a mystery

                    products like these take time and many resources to debug, and time, unfortunately, is a benchmark for brands. fixing things in the long run is ok for me

                    1 Reply Last reply Reply Quote 0
                    • I Offline
                      isazi Moderator @altcmd
                      last edited by 14 Oct 2023, 11:52

                      @altcmd so we have two groups of volunteers in the forum: mods and external field testers. Neither group is paid, and both mods and testers do moderation and testing on their own time. Mods get nothing from Suunto, and most have been elected on this same forum by other users (last election in 2020). External field testers have access to new hardware and software, but not as gifts. Experimental hardware may not work, beta software can brick a watch or crash multiple times a day, and devices can be recalled by Suunto at any time (so they’re not owned by the tester). So the only thing testers get (that in some way is precious) is insider knowledge, but that cannot be shared because of a signed NDA, and still Suunto does not share everything with externals. And testers have obligations, filling one or more surveys a week, reporting bugs, and acting on special tasks. No field tester has any obligation to report issues from this forum or other channels to Suunto, btw, the customer service is doing that, but some of us do it anyway out of appreciation for this and other lovely communities.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      S Z S G ? 5 Replies Last reply 14 Oct 2023, 12:14 Reply Quote 29
                      • S Offline
                        SuperFlo75 Silver Members Bronze Member @isazi
                        last edited by 14 Oct 2023, 12:14

                        @isazi I think you and the other moderators do a very good job! Thanks!

                        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                        Suunto Wing
                        Suunto 9 Peak Pro Titanium (owns my wife now)
                        Suunto Spartan Ultra
                        SA iOS 2.43.0 (18473)
                        Instagram @superflo75

                        1 Reply Last reply Reply Quote 6
                        • Z Offline
                          zhang965 @isazi
                          last edited by 14 Oct 2023, 12:42

                          isazi said in What do you expect from the next update?:

                          mods and external field testers. Neither group is paid

                          Kek, of course, it’s not worth to pay.

                          Winners Wear Winners

                          W I 2 Replies Last reply 14 Oct 2023, 12:54 Reply Quote -7
                          • W Offline
                            wakarimasen Silver Members @zhang965
                            last edited by 14 Oct 2023, 12:54

                            @zhang965 Wow. Just wow. I love to see someone spreading joy and positivity in the world.

                            Suunto Race Titanium
                            Suunto Ambit3 Peak
                            Polar H10
                            Polar OH1

                            1 Reply Last reply Reply Quote 3
                            • S Offline
                              Stefan Kersting @isazi
                              last edited by 14 Oct 2023, 12:56

                              @isazi this was a pretty interesting “insight” of how the field testing works 🙂 !
                              But I have a question. Are you running with your test device and you everyday watch when testing? For me it it would be a must to have two accounts then. One account with “clean” data and one account with test data that can be affected by bugs 😅

                              Instagram: https://www.instagram.com/helgelandsbukken/
                              https://www.instagram.com/suunto_adventures/
                              IG: Helgelandsbukken, suunto_adventures
                              Vimeo: vimeo.com/helgelandsbukken
                              Blogg: https://turblogg.midnattsola.com

                              I F B 3 Replies Last reply 14 Oct 2023, 13:00 Reply Quote 0
                              • I Offline
                                isazi Moderator @zhang965
                                last edited by 14 Oct 2023, 12:58

                                @zhang965 ahahah, well I guess you’re paid somewhere, so there’s hope for everyone 😂

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 7
                                • I Offline
                                  isazi Moderator @Stefan Kersting
                                  last edited by 14 Oct 2023, 13:00

                                  @Stefan-Kersting yes, I have my own paid watch and my own App account, and then I have another account that I use for testing the other watches. I don’t install testing software on my own device.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 4
                                  • F Offline
                                    freeheeler @Stefan Kersting
                                    last edited by 14 Oct 2023, 13:24

                                    @Stefan-Kersting
                                    I keep it completely separate, too.
                                    same as @isazi only released and tested firmware on my private watches and testing with everything unreleased on a “locked” account.

                                    living sideways

                                    1 Reply Last reply Reply Quote 2
                                    • B Offline
                                      Brad_Olwin Moderator @Stefan Kersting
                                      last edited by 14 Oct 2023, 13:36

                                      @Stefan-Kersting I purchase my own watches as well. And yes, I have at least one FT watch on everyday. I have been burned by FT firmware that I thought was ok and have lost exercises. The watches go through extensive testing prior to firmware release and the vast majority of bugs are discovered. Many times our test firmware is highly unstable, especially when new features are tested.
                                      Personally, I have never had a bricked watch on production firmware yet, and I have lost very few exercises. I am often using the watch for long outings as you are aware either trail running, mountaineering or SkiMo.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      S 1 Reply Last reply 14 Oct 2023, 15:20 Reply Quote 6
                                      • S Offline
                                        Stefan Kersting @Brad_Olwin
                                        last edited by 14 Oct 2023, 15:20

                                        @Brad_Olwin @freeheeler nothing is more annoying than loosing activities/gps tracks. Especially if you’re on a tour that isn’t kind of daily tour. And the overall stats get messed up 😅
                                        Have second account too. On this account I load up merged Gpx files when hiking several days in order to get a 3d Film of the whole tour 😉

                                        Instagram: https://www.instagram.com/helgelandsbukken/
                                        https://www.instagram.com/suunto_adventures/
                                        IG: Helgelandsbukken, suunto_adventures
                                        Vimeo: vimeo.com/helgelandsbukken
                                        Blogg: https://turblogg.midnattsola.com

                                        1 Reply Last reply Reply Quote 3
                                        • G Online
                                          GiPFELKiND Silver Members @isazi
                                          last edited by 14 Oct 2023, 15:42

                                          @isazi THANK YOU ALL for your great Job 😍😍😍😍😍

                                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                          1 Reply Last reply Reply Quote 2
                                          68 out of 615
                                          • First post
                                            68/615
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received