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Swimming pool

Scheduled Pinned Locked Moved Suunto Race
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  • K Offline
    Kostas Zinelis Bronze Member @leafs93
    last edited by 1 Nov 2023, 13:21

    @leafs93 Did you calibrate the swimming pool length on your watch before starting the activity?

    L 1 Reply Last reply 2 Nov 2023, 00:16 Reply Quote 0
    • L Offline
      leafs93 Bronze Member @Kostas Zinelis
      last edited by 2 Nov 2023, 00:16

      @Kostas-Zinelis calibrate as in indicate the pool length ? Yes I did.

      L 1 Reply Last reply 2 Nov 2023, 00:19 Reply Quote 0
      • L Offline
        leafs93 Bronze Member @leafs93
        last edited by leafs93 11 Feb 2023, 00:23 2 Nov 2023, 00:19

        @leafs93 Watch indicated 0 distance even though the app after sync was 1120 meters. I have calibrated the pool length to 40m per lap. The correct distance I swam should be 1000m or 25 laps. And the weird thing is strava when sync is an even more weird number of 1079. Nothing unusual about my swim motion as I was wearing my Garmin 965 and it had no trouble detecting the right distance of 1000m

        !l9291c50b-4967-4f3e-8eb3-2ad9966479fa-image.jpeg

        J 1 Reply Last reply 2 Nov 2023, 22:14 Reply Quote 1
        • J Offline
          Joakim Ågren @leafs93
          last edited by 2 Nov 2023, 22:14

          @leafs93 said in Swimming pool:

          @leafs93 Watch indicated 0 distance even though the app after sync was 1120 meters. I have calibrated the pool length to 40m per lap. The correct distance I swam should be 1000m or 25 laps. And the weird thing is strava when sync is an even more weird number of 1079. Nothing unusual about my swim motion as I was wearing my Garmin 965 and it had no trouble detecting the right distance of 1000m

          !l9291c50b-4967-4f3e-8eb3-2ad9966479fa-image.jpeg

          What neon/flourescent yellow strap is that you are using in this photo?

          L 1 Reply Last reply 3 Nov 2023, 14:37 Reply Quote 0
          • L Offline
            leafs93 Bronze Member @Joakim Ågren
            last edited by 3 Nov 2023, 14:37

            @Joakim-Ågren just another 22mm strap I bought online… very similar to suunto 9 lime strap.

            1 Reply Last reply Reply Quote 0
            • L Offline
              leafs93 Bronze Member
              last edited by 1 Dec 2023, 23:33

              No swimmers here facing this issue of watch showing zero distance on lap pool? I was hoping the new firmware would fix this but it is still showing zero distance on my watch but when sync with app, the app would correctly show the distance . Anyone ?

              A A 2 Replies Last reply 5 Dec 2023, 00:45 Reply Quote 0
              • A Offline
                Ars Vitae Bronze Member @leafs93
                last edited by 5 Dec 2023, 00:45

                @leafs93 said in Swimming pool:

                No swimmers here facing this issue of watch showing zero distance on lap pool? I was hoping the new firmware would fix this but it is still showing zero distance on my watch but when sync with app, the app would correctly show the distance . Anyone ?

                Unfortunately, the algorithm for counting pool lengths often fails. The conditions mentioned by other users on this forum to be met are not sufficient and you will either have to wait for an algorithm fix or a new watch. I myself am disappointed by this fact. In my case, the watch, SV, does not count all the lengths swum, at least 30%…

                L 1 Reply Last reply 5 Dec 2023, 07:16 Reply Quote 0
                • L Offline
                  leafs93 Bronze Member @Ars Vitae
                  last edited by 5 Dec 2023, 07:16

                  @Ars-Vitae I can understand if some laps are not counted. My issue is different as the laps are counted, just that they are not reflected on watch ( reflected as zero distance ) but on my Suunto App after syncing. Seems there ain’t many others with this issue though.

                  A A 2 Replies Last reply 5 Dec 2023, 12:37 Reply Quote 0
                  • A Offline
                    Ars Vitae Bronze Member @leafs93
                    last edited by 5 Dec 2023, 12:37

                    @leafs93 Indeed, that’s what you wrote, my fault for misreading. In that case I envy you, I would like to have at least such a problem, at least an accurate value in the Suunto App.

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      ahmetaktan @leafs93
                      last edited by 19 Dec 2023, 08:19

                      @leafs93 hi there; I’m new Suunto Race user. I have exactly same problem. watch says 0 mt. but apps says 2000mt. Traingpeaks sync says 2000mt. strava sync says 1999mt. today I updated to 2.30.38 version. I hope it fixed. suunto race swim.jpg

                      L I L G 4 Replies Last reply 21 Dec 2023, 00:54 Reply Quote 0
                      • A Offline
                        Artus Diver @leafs93
                        last edited by 19 Dec 2023, 12:11

                        @leafs93

                        Of course, there are swimmers, but I rarely visit this forum because there is little interest in swimming problems.

                        Yes, I have the same problem, after finishing the activity I have “0” on the watch and after synchronization I have the full distance in the application.

                        Although I haven’t checked yet after the last update. Today I will test.

                        I swam with SA3P, S9BT and now with SV. It doesn’t add or reduce the length for me. Unless I stop in the swim lane or make unnecessary moves.

                        Generally, you can swim in a pool with Suunto watches, but you will not do advanced training.

                        Suunto Viper
                        Suunto HelO2
                        Suunto Ambit 3 PEAK
                        Suunto 9 Baro Titanium
                        Suunto Vertical

                        L 1 Reply Last reply 21 Dec 2023, 00:53 Reply Quote 0
                        • L Offline
                          leafs93 Bronze Member @Artus Diver
                          last edited by 21 Dec 2023, 00:53

                          @artusdiver glad to know I am not the only person facing this issue or it means mine is a hardware problem. Anyways I have raised this to support and they are aware and will hopefully get this fixed. I have not swam yet since the latest firmware update but I doubt this is in the fix . If any of you have with this same issue swam recently, please let me know. Thanks

                          A 1 Reply Last reply 22 Dec 2023, 06:13 Reply Quote 0
                          • L Offline
                            leafs93 Bronze Member @ahmetaktan
                            last edited by 21 Dec 2023, 00:54

                            @ahmetaktan yup, same as mine. Strava when sync will always not show a whole number but with a distance ending with 9.

                            1 Reply Last reply Reply Quote 0
                            • I Offline
                              isazi Moderator @ahmetaktan
                              last edited by 21 Dec 2023, 13:42

                              @ahmetaktan I think it is just an issue of displaying distance in the summary instead of swimming distance, will report it.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              A 1 Reply Last reply 22 Dec 2023, 06:16 Reply Quote 1
                              • A Offline
                                ahmetaktan @leafs93
                                last edited by 22 Dec 2023, 06:13

                                @leafs93 hi there; after update watch os version to 2.30.38 nothing changed unfortunately. but I understand that moderator @isazi reported it. it will be solved next update i think.

                                1 Reply Last reply Reply Quote 0
                                • A Offline
                                  ahmetaktan @isazi
                                  last edited by 22 Dec 2023, 06:16

                                  @isazi thank you for your help 👏

                                  1 Reply Last reply Reply Quote 1
                                  • H Online
                                    herlas Silver Members
                                    last edited by 22 Dec 2023, 23:28

                                    Vertical is also affected by the 0 distance bug in the summary screen during pool swim.

                                    SRS Ti
                                    A3P (drill mode for pool swimming 🤦🤷)
                                    Galaxy Z Flip 3 / Galaxy S24+

                                    L 1 Reply Last reply 23 Dec 2023, 10:19 Reply Quote 0
                                    • L Offline
                                      leafs93 Bronze Member @herlas
                                      last edited by 23 Dec 2023, 10:19

                                      @herlas it’s funny that when I asked support if there are reported cases like this and they would just reply that they are not aware.

                                      1 Reply Last reply Reply Quote 1
                                      • A Offline
                                        ahmetaktan
                                        last edited by 26 Dec 2023, 06:21

                                        status update :)))) After updated to 2.30.38 os version, I tried to reset to factory settings but nothing changed :)))

                                        B 1 Reply Last reply 10 Jan 2024, 21:04 Reply Quote 1
                                        • B Offline
                                          Biterdi @ahmetaktan
                                          last edited by 10 Jan 2024, 21:04

                                          @ahmetaktan this hasnt been fixed yet? Its amazing that a 500 euro watch has this problem. It just amazes me.

                                          A 1 Reply Last reply 29 Jan 2024, 08:05 Reply Quote 0
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