Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Swimming pool

    Scheduled Pinned Locked Moved Suunto Race
    48 Posts 23 Posters 6.6k Views 22 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • leafs93L Offline
      leafs93 Bronze Member
      last edited by

      No swimmers here facing this issue of watch showing zero distance on lap pool? I was hoping the new firmware would fix this but it is still showing zero distance on my watch but when sync with app, the app would correctly show the distance . Anyone ?

      Ars VitaeA A 2 Replies Last reply Reply Quote 0
      • Ars VitaeA Offline
        Ars Vitae Bronze Member @leafs93
        last edited by

        @leafs93 said in Swimming pool:

        No swimmers here facing this issue of watch showing zero distance on lap pool? I was hoping the new firmware would fix this but it is still showing zero distance on my watch but when sync with app, the app would correctly show the distance . Anyone ?

        Unfortunately, the algorithm for counting pool lengths often fails. The conditions mentioned by other users on this forum to be met are not sufficient and you will either have to wait for an algorithm fix or a new watch. I myself am disappointed by this fact. In my case, the watch, SV, does not count all the lengths swum, at least 30%…

        leafs93L 1 Reply Last reply Reply Quote 0
        • leafs93L Offline
          leafs93 Bronze Member @Ars Vitae
          last edited by

          @Ars-Vitae I can understand if some laps are not counted. My issue is different as the laps are counted, just that they are not reflected on watch ( reflected as zero distance ) but on my Suunto App after syncing. Seems there ain’t many others with this issue though.

          Ars VitaeA ahmetaktanA 2 Replies Last reply Reply Quote 0
          • Ars VitaeA Offline
            Ars Vitae Bronze Member @leafs93
            last edited by

            @leafs93 Indeed, that’s what you wrote, my fault for misreading. In that case I envy you, I would like to have at least such a problem, at least an accurate value in the Suunto App.

            1 Reply Last reply Reply Quote 0
            • ahmetaktanA Offline
              ahmetaktan @leafs93
              last edited by

              @leafs93 hi there; I’m new Suunto Race user. I have exactly same problem. watch says 0 mt. but apps says 2000mt. Traingpeaks sync says 2000mt. strava sync says 1999mt. today I updated to 2.30.38 version. I hope it fixed. suunto race swim.jpg

              leafs93L isaziI L George FtG 4 Replies Last reply Reply Quote 0
              • A Offline
                Artus Diver @leafs93
                last edited by

                @leafs93

                Of course, there are swimmers, but I rarely visit this forum because there is little interest in swimming problems.

                Yes, I have the same problem, after finishing the activity I have “0” on the watch and after synchronization I have the full distance in the application.

                Although I haven’t checked yet after the last update. Today I will test.

                I swam with SA3P, S9BT and now with SV. It doesn’t add or reduce the length for me. Unless I stop in the swim lane or make unnecessary moves.

                Generally, you can swim in a pool with Suunto watches, but you will not do advanced training.

                Suunto Viper
                Suunto HelO2
                Suunto Ambit 3 PEAK
                Suunto 9 Baro Titanium
                Suunto Vertical

                leafs93L 1 Reply Last reply Reply Quote 0
                • leafs93L Offline
                  leafs93 Bronze Member @Artus Diver
                  last edited by

                  @artusdiver glad to know I am not the only person facing this issue or it means mine is a hardware problem. Anyways I have raised this to support and they are aware and will hopefully get this fixed. I have not swam yet since the latest firmware update but I doubt this is in the fix . If any of you have with this same issue swam recently, please let me know. Thanks

                  ahmetaktanA 1 Reply Last reply Reply Quote 0
                  • leafs93L Offline
                    leafs93 Bronze Member @ahmetaktan
                    last edited by

                    @ahmetaktan yup, same as mine. Strava when sync will always not show a whole number but with a distance ending with 9.

                    1 Reply Last reply Reply Quote 0
                    • isaziI Online
                      isazi Moderator @ahmetaktan
                      last edited by

                      @ahmetaktan I think it is just an issue of displaying distance in the summary instead of swimming distance, will report it.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      ahmetaktanA 1 Reply Last reply Reply Quote 1
                      • ahmetaktanA Offline
                        ahmetaktan @leafs93
                        last edited by

                        @leafs93 hi there; after update watch os version to 2.30.38 nothing changed unfortunately. but I understand that moderator @isazi reported it. it will be solved next update i think.

                        1 Reply Last reply Reply Quote 0
                        • ahmetaktanA Offline
                          ahmetaktan @isazi
                          last edited by

                          @isazi thank you for your help 👏

                          1 Reply Last reply Reply Quote 1
                          • herlasH Offline
                            herlas Silver Members
                            last edited by

                            Vertical is also affected by the 0 distance bug in the summary screen during pool swim.

                            SRS Ti
                            A3P (drill mode for pool swimming 🤦🤷)
                            Galaxy Z Flip 3 / Galaxy S24+

                            leafs93L 1 Reply Last reply Reply Quote 0
                            • leafs93L Offline
                              leafs93 Bronze Member @herlas
                              last edited by

                              @herlas it’s funny that when I asked support if there are reported cases like this and they would just reply that they are not aware.

                              1 Reply Last reply Reply Quote 1
                              • ahmetaktanA Offline
                                ahmetaktan
                                last edited by

                                status update :)))) After updated to 2.30.38 os version, I tried to reset to factory settings but nothing changed :)))

                                B 1 Reply Last reply Reply Quote 1
                                • B Offline
                                  Biterdi @ahmetaktan
                                  last edited by

                                  @ahmetaktan this hasnt been fixed yet? Its amazing that a 500 euro watch has this problem. It just amazes me.

                                  ahmetaktanA 1 Reply Last reply Reply Quote 0
                                  • ahmetaktanA Offline
                                    ahmetaktan @Biterdi
                                    last edited by

                                    @Biterdi not fixed yet. Sometimes it works, sometimes it doesn’t, it’s very weird.

                                    1 Reply Last reply Reply Quote 0
                                    • A Artus Diver referenced this topic on
                                    • L Offline
                                      loopylou72 @ahmetaktan
                                      last edited by

                                      @ahmetaktan I had the same issue with my Verical today after reading it here! Very strange. Watch counted laps correctly to 1200m but on finishing said 0m and Strava 1999m !!
                                      I also get strange lap times, some very fast when they are not. I don’t know why.

                                      1 Reply Last reply Reply Quote 0
                                      • Dante MclallaD Offline
                                        Dante Mclalla Bronze Member
                                        last edited by

                                        I used my SR for pool swimming and it was spot on in showing the swimming distance during and at the end of the workout.
                                        The only issue, already present with my ex SV, is that the watch does not detect breaststroke and reads it as freestyle. On the other hand is good at detecting backstroke swimming.

                                        leafs93L Dante MclallaD 2 Replies Last reply Reply Quote 0
                                        • leafs93L Offline
                                          leafs93 Bronze Member @Dante Mclalla
                                          last edited by

                                          @Dante-Mclalla may I ask if you do sync with strava and if so is the distance correctly displayed in strava ?

                                          1 Reply Last reply Reply Quote 0
                                          • Dante MclallaD Offline
                                            Dante Mclalla Bronze Member @Dante Mclalla
                                            last edited by

                                            @Dante-Mclalla no connection with strava just straight via suunto sport profile

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy