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Swimming pool

Scheduled Pinned Locked Moved Suunto Race
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  • L Offline
    leafs93 Bronze Member @herlas
    last edited by 23 Dec 2023, 10:19

    @herlas it’s funny that when I asked support if there are reported cases like this and they would just reply that they are not aware.

    1 Reply Last reply Reply Quote 1
    • A Offline
      ahmetaktan
      last edited by 26 Dec 2023, 06:21

      status update :)))) After updated to 2.30.38 os version, I tried to reset to factory settings but nothing changed :)))

      B 1 Reply Last reply 10 Jan 2024, 21:04 Reply Quote 1
      • B Offline
        Biterdi @ahmetaktan
        last edited by 10 Jan 2024, 21:04

        @ahmetaktan this hasnt been fixed yet? Its amazing that a 500 euro watch has this problem. It just amazes me.

        A 1 Reply Last reply 29 Jan 2024, 08:05 Reply Quote 0
        • A Offline
          ahmetaktan @Biterdi
          last edited by 29 Jan 2024, 08:05

          @Biterdi not fixed yet. Sometimes it works, sometimes it doesn’t, it’s very weird.

          1 Reply Last reply Reply Quote 0
          • A Artus Diver referenced this topic on 29 Jan 2024, 08:54
          • L Offline
            loopylou72 @ahmetaktan
            last edited by 5 Feb 2024, 10:59

            @ahmetaktan I had the same issue with my Verical today after reading it here! Very strange. Watch counted laps correctly to 1200m but on finishing said 0m and Strava 1999m !!
            I also get strange lap times, some very fast when they are not. I don’t know why.

            1 Reply Last reply Reply Quote 0
            • D Offline
              Dante Mclalla Bronze Member
              last edited by 9 Feb 2024, 15:53

              I used my SR for pool swimming and it was spot on in showing the swimming distance during and at the end of the workout.
              The only issue, already present with my ex SV, is that the watch does not detect breaststroke and reads it as freestyle. On the other hand is good at detecting backstroke swimming.

              L D 2 Replies Last reply 10 Feb 2024, 14:42 Reply Quote 0
              • L Offline
                leafs93 Bronze Member @Dante Mclalla
                last edited by 10 Feb 2024, 14:42

                @Dante-Mclalla may I ask if you do sync with strava and if so is the distance correctly displayed in strava ?

                1 Reply Last reply Reply Quote 0
                • D Offline
                  Dante Mclalla Bronze Member @Dante Mclalla
                  last edited by 10 Feb 2024, 16:27

                  @Dante-Mclalla no connection with strava just straight via suunto sport profile

                  1 Reply Last reply Reply Quote 0
                  • G Offline
                    George Ft @ahmetaktan
                    last edited by 14 Feb 2024, 12:12

                    @ahmetaktan Hi there, same issue here with Suunto Race ( handt any issue yet, but today for some reason it shows 0 distance** even though when i sync it with my phone app the distance is there correctly… ) Just letting you know there is some kind o bug. I would appreciate if you inform us if anything change in the future ( i will also let you know ) l.

                    A 1 Reply Last reply 15 Feb 2024, 14:26 Reply Quote 1
                    • A Offline
                      ahmetaktan @George Ft
                      last edited by 15 Feb 2024, 14:26

                      @George-Ft exactly the same situation. sure, I’ll update the status.

                      G 1 Reply Last reply 21 Feb 2024, 09:55 Reply Quote 0
                      • G Offline
                        George Ft @ahmetaktan
                        last edited by 21 Feb 2024, 09:55

                        @ahmetaktan Hi there, a short update. For the past week i encounter the same issue/bug, but for some reason today it actually worked ( the meters are displayed correctly* instead of 0 ). The same thing also happend 1 time in the past week so it seems that it does work randomly… I am trying to figure out if it has to do with the reports of feeling in the end ( happy, average… etc ) but i am not able to find a consistent pattern of a factor triggers the bug…

                        A 1 Reply Last reply 22 Feb 2024, 13:13 Reply Quote 0
                        • A Offline
                          ahmetaktan @George Ft
                          last edited by 22 Feb 2024, 13:13

                          @George-Ft its weird that when I use suuntoplus guides it works. My coach sends me swim exercises via Trainingpeaks app. When i sellect guides it works 🙂

                          1 Reply Last reply Reply Quote 1
                          • A Offline
                            ahmetaktan
                            last edited by 19 Mar 2024, 07:54

                            Hi there. Status update: sometimes it works sometimes dont. today didt work. it really annoying me so I decided to sell it and swich to Forerrunner 965.

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              Maryn Silver Members
                              last edited by 19 Mar 2024, 08:22

                              The same with vertical.

                              The details are:

                              If I finish training immediately after reaching the end of the pool then in strava I will have, say, 2499m, Suunto APP will show 2475m. Training peaks 2500m. The correct value is, of course, 2500m.

                              If I wait a while after reaching the end of the pool and only finish the training after a few seconds, the data is OK everywhere (watch, Strava, TP).

                              In addition to the above, there is also an error in me that occurs rarely (once a month) that the watch after a workout shows a distance of 0m and a TSS of 9999. However, after synchronizing with the app, the distance returns to normal and the TSS also.

                              Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                              I 1 Reply Last reply 19 Mar 2024, 09:19 Reply Quote 1
                              • I Offline
                                isazi Moderator @Maryn
                                last edited by 19 Mar 2024, 09:19

                                @Maryn please try to post the same message only in one thread, spamming the same message in multiple threads is not allowed.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                M 1 Reply Last reply 19 Mar 2024, 09:29 Reply Quote 1
                                • M Offline
                                  Maryn Silver Members @isazi
                                  last edited by 19 Mar 2024, 09:29

                                  @isazi I will try 🙂
                                  If I had the ability to delete posts there wouldn’t be this problem.

                                  Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                                  1 Reply Last reply Reply Quote 0
                                  • N Offline
                                    novum_tf
                                    last edited by 26 Apr 2024, 19:50

                                    The total distance in my log is also always 0, but the individual distances are correct in the intervals. Support says I should reset the watch, but that doesn’t help. The update 2.33.14 doesn’t change anything either. I find that very annoying.

                                    I R 2 Replies Last reply 28 Apr 2024, 16:49 Reply Quote 0
                                    • I Offline
                                      isazi Moderator @novum_tf
                                      last edited by 28 Apr 2024, 16:49

                                      @novum_tf that bug is not fixed yet, and resetting your watch should also not help.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        rkozik1973 @novum_tf
                                        last edited by 6 May 2024, 06:50

                                        @novum_tf The same issue in my case. Summary shows 0m distance both on the watch and in the app while intervals are shown correctly. It is so annoying.

                                        1 Reply Last reply Reply Quote 2
                                        • F Offline
                                          Fletcher Pearson
                                          last edited by 17 Feb 2025, 12:43

                                          Yeah, I’ve had similar issues with my Fenix 7 miscounting laps, especially in a busy pool. Super frustrating when you’re trying to track your progress accurately. I’ve heard Suunto’s lap tracking is a bit more reliable, so I might give it a shot. A friend who swims regularly in their Silverline Pools setup mentioned they had better luck with certain watches, so maybe it also depends on the environment. Guess it’s all about finding the right combo.

                                          1 Reply Last reply Reply Quote 0
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