One weekend and several bugs as well as missing features with the Race - I am sad

MiniForklift

Wow, feels like I’m standing on the edge of a volcano whenever I step into this thread! I personally think the OP would have been better off with a Garmin or a sporty smartwatch that has emoji capability. Not sure there’s anything else that any of us can add here TBH

MiniForklift

@Olaf-Gottschalk said in One weekend and several bugs as well as missing features with the Race - I am sad:

What are you not understanding?? I do NOT want or need notifications while in sports mode. I need them when in “smart watch” mode 24/7 the “other” time when I am NOT doing sports.

I don’t really understand this as I just turn all notifications off before I use my SV for training. Sounds like that’s all you need to do unless I’m missing something

Brad_Olwin

@Olaf-Gottschalk said in One weekend and several bugs as well as missing features with the Race - I am sad:

@Brad_Olwin said in One weekend and several bugs as well as missing features with the Race - I am sad:

What are you not understanding?? I do NOT want or need notifications while in sports mode. I need them when in “smart watch” mode 24/7 the “other” time when I am NOT doing sports. From an IT standpoint it is utterly absurd NOT to display Emojis, they are just unicode characters. Easy! And NO: I don’t buy another “smart watch” - which is what the Race also is - because I want to wear the Race 24/7 for monitoring things like HRV, my steps, etc.
So, why can you people not just keep quiet when you do not have to say or contribute anything other than “I do not care about your complaints”??

I understand everything you have said. I did not say I do not care about your complaints. Perhaps you should read my responses. I and others do not believe emojis are as important as you believe them to be. Nor do I care if a watch counts my steps monitors my sleep or HRV. I know how I feel when I wake up and have listened to my body for a long time now. There is diversity in our online community here and I think that makes us stronger. No matter how much you shout it will not alter my opinion as I have clearly stated what I think is important.
What Suunto decides to pursue is likely a complex decision but also likely what the majority of users want. I am but one voice as are you.

pilleus

@Brad_Olwin said in One weekend and several bugs as well as missing features with the Race - I am sad:

Nor do I care if a watch counts my steps monitors my sleep or HRV.

I can understand this point of view. But nevertheless all these abilities of the watch should work proberly. Therefore we are discussing problems concerning steps, HRV and sleep tracking.

And I think that a simple emoji should work on a flagship watch in 2023. Even if somebody don’t use messages on the watch.

So it is a feature as all other features. For the one user important, for the other user not.

Let us see what will happen …

Brad_Olwin

@MiniForklift I think the idea is limited development resources and where should priorities go. That is clearly a personal preference. So not so black and white as turning off notifications. My reading of this but I could be wrong.

David l

‘ Beyond its stylish design and training features, Suunto Race offers valuable support for everyday situations.

From monitoring activity tracks and heart rate 24/7, to
providing smart notifications and alarms, combine both
convenience and practicality.’

This is from the Suunto Race page - this is being marketed as a smartwatch, and whilst I do agree that the op is taking comments personally and being a tad rude, they are correct, imo, to have assumed that emojis would actually work as part of the smart notifications.

A watch to be worn all the time.

Egika

Wow, this emoji thing got quite emotional…

To add some background:
The earlier models of watches basically were limited in memory for characters. As some might remember, there even was a dedicated Chinese model as this one had the 汉子 in it.
Basically it has been a fight to add any new character for some time.
Now with the new generation of watches, like Vertical and Race, this limitation should be gone. Just the firmware has not yet received the emoji implementation. I personally hope, that soon there will be resources to do this after all the new training features have been rolled out and bugs have been ironed out.
I don’t like those black squares as well.
So let’s see.

sartoric

@Egika said in One weekend and several bugs as well as missing features with the Race - I am sad:

Wow, this emoji thing got quite emotional…

Well, it’s called emoji for a reason

that said I feel like this thread reached garbage time since a while

Jamie BG

@MiniForklift
He basically wants a garmin, but for it not to be called garmin, as all the “missing features” well Garmin has those.
So we can be 90% happy with a Race,
Or he can compromise on his principals and get a garmin which will provide him his 90% + missing 10%

Kramble

@Jamie-BG We all know that you are the Garmin’s man but don’t you think this one is too obvious ?

altcmd

@Kramble then Garmin can have OP and his rage

David l

@jjorgemoura said in One weekend and several bugs as well as missing features with the Race - I am sad:

@mikekoski490 Totally agree.
I want my Suunto watch to be a Sport watch, something that I can trust during an ultra race that can take up to 48 hours non stop (e.g. a mountain 100miler). By trust I mean: don’t crash, records everything correctly, battery don’t die unexpectedly or give incorrect values, battery that lasts the entire duration in one go or with just a short charge to top up, navigation + maps and that give me accurate values/metrics (pace, avg page, distance, elevation, etc). This needs to be 100% guaranteed and should be the core focus.

For everything else, I have a smartphone and/or a smartwatch.

I don’t want or need my Sport watch to do what I already have in my Smartwatch. I don’t want or need my Sport watch to play music, have payments (NFC), have my Parkrun barcode, make calls or display notifications. I wan’t and need a trustworthy sport watch to help me at 3am in the middle of nowhere. Note that all ultra races require (or should, for security reasons) that you run with a ~~smartwatch~~smartphone* and, depending on distance/duration, with a power bank.

Of course it would be awesome if the Sport watch support other sport related features, such as the HR, HRV, sleep tracking, nutrition alerts or race notes (as recently added as S+), etc. But I see this as a non-essential.

I often see some people buying a proper full featured, top of the line, Sport watch just to go to the gym or a 5/10 Km around the block or local park. It’s like having a 500HP SUV or 4x4 to do the school run in a city.

* I meant smartphone instead of smartwatch

Just thought I’d post as I now have to have a second watch to count steps for Vitality life insurance as it won’t read from Suunto even if it’s recorded into Apple health
Bought a cheap Garmin Vivoactive for £53 - will also compare HR

A Former User

#offtopic Oh boy, just scrolled through this and need to take meds for anxiety…

Luís Pinto

First bug founded, up screen missing sports to choose, all black. Solution: turn off and turn on for now while we wait for an update.

Olaf Gottschalk

@Brad_Olwin if a watch is marketed and sold offering certain features, it should deliver.
Otherwise those features should simply not be implemented.

If you do not need notifications or step counting or HRV that’s completely fine, but you should not judge when others complain about a lack of professionalism when implementing the features and putting them on the spec sheet of a premium device.

If people here think I am rude - no. I am just very direct. And I don’t like to read “well, I don’t need this” when I complain for a good reason about a definite failure in programming on Suunto’s side… some really understood my complaint, thanks!

David l

@Olaf-Gottschalk I think you’ll find that there are few diehard Suunto users who believe that the sports watch it just that, regardless of what the advert says.

It is advertised as a smart watch and should therefore have at least the basic functionality of a smartwatch.

However, those functions, are not the top of the list of reasons that most people bought the watch for. But that’s not to say that you’re wrong.

The Race is actually a very good sports watch and the price, features and slimline fit make it better imo, that the Epix Pro I had previously.

TrailEyes

@David-l said in One weekend and several bugs as well as missing features with the Race - I am sad:

It is advertised as a smart watch and should therefore have at least the basic functionality of a smartwatch.

Is it advertised as a smart watch? I don’t recall seeing that, though I most certainly could be wrong. I’ve generally seen it referred to as a “sport watch” or “performance watch” in marketing/promo materials.

Having used Samsung watches in the past, for anything billed as a smart watch, I agree with your core point that the expectation of certain functionalities would be much higher than for a sport watch.

chee ee jordan lo

@Olaf-Gottschalk I can concur dc rainmaker did mention this.

Frank Stefan

@TrailEyes You are right, it´s not published as a “Smartwatch”. However there are some functions that are not great. For example the notifications with missing emoticons. If i were a programmer and have programmed this function and i see, how emoticons are replaced with squares, i personally would ask myselve “is this really ready to be made public ?”. I would say: “no”, because it´s running, but it´not good.
So sometimes it would be better not to implement some functions, because if they are not ok, you will earn a little shitstorm.
In the new firmware for the SV they obviously implemented more icons for apps that send notifications. So it seems it is possible. Why no emoticons ?

Please note: The emoticons are just an example what i have selected to explain.

babychai

@Frank-Stefan said in One weekend and several bugs as well as missing features with the Race - I am sad:

If i were a programmer and have programmed this function and i see, how emoticons are replaced with squares, i personally would ask myselve “is this really ready to be made public ?”. I would say: “no”, because it´s running, but it´not good.

you can’t mix programmer mindset with the businessman mindset. if you’re businessman i think you will think differently.
Suunto don’t need to wait their product to become perfect before sell it to the public. Suunto need to earn money to survive. they can sell it to the public first and then improve/add new feature later. some/many people will still buy it while waiting for the improvement coming, so why not sell first to make profit and improve cash flow?
while waiting for the improvement/new features we still able to enjoying our adventures with our Suunto sport watch.