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    New update will come next Moday (postponed to end of week)

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    • pilleusP Offline
      pilleus @Philip
      last edited by pilleus

      @Philip

      Settings -> customize individually (or something like that, I have a German setup) -> watch faces (there is one new, the one from the Race)

      https://www.instagram.com/moves.are.life/
      Suunto Vertical Black Lime
      Suunto 9 Peak Pro Black
      Suunto Spartan Ultra Stealth Titanium

      P 1 Reply Last reply Reply Quote 0
      • P Offline
        Philip Bronze Member @pilleus
        last edited by

        @pilleus thank you!

        Juan SueiroJ 1 Reply Last reply Reply Quote 1
        • Juan SueiroJ Offline
          Juan Sueiro @Philip
          last edited by

          Well… update downloaded to my vertical titanium, tapped to install (with more than 70% battery) and after a countdown to start installing the watch is dead. Not even reacting to pushing the upper button for more than 12 seconds.
          Any ideas on what could I do ? This is really disappointing.

          Thanks

          AntoineA 1 Reply Last reply Reply Quote 0
          • D Offline
            duffman19 @pilleus
            last edited by duffman19

            @pilleus said in New update will come next Moday (postponed to end of week):

            I think that with the new scroll direction up and down and the new widget size (only half of the display) Suunto cleverly avoided the jerky scrolling of the previous widgets in display size, which was one point I did not like since using the Vertical.

            I agree and also like the smaller widget size. But perhaps an alternative solution would be to have the widgets available by scrolling both up and down and the activities menu activated by the middle button. This eliminates the pinned widget, but then you could arrange the widgets as before with your most used ones accessible in both directions and less used ones in the middle of the list. But then I suppose it would start to look more like Garmin’s UI 😃

            Vertical Ti

            1 Reply Last reply Reply Quote 1
            • M Offline
              mike_spb
              last edited by

              Can anyone from Suunto comment if there are any plans to fix HR sensor accuracy concerns?

              1 Reply Last reply Reply Quote 0
              • AntoineA Offline
                Antoine Bronze Member @Juan Sueiro
                last edited by

                @Juan-Sueiro i have never seen that. Try to call the suunto support. Keep us informed.

                Watch: Suunto vertical solar

                Juan SueiroJ 2 Replies Last reply Reply Quote 0
                • Juan SueiroJ Offline
                  Juan Sueiro @Antoine
                  last edited by

                  @Antoine Thanks yes… I will report it to support. the unit is completely dead 😕

                  1 Reply Last reply Reply Quote 0
                  • Juan SueiroJ Offline
                    Juan Sueiro @Antoine
                    last edited by

                    @Antoine Update: based on info from another thread I was able to “recover from an error” by pressing the upper button and the middle one. Although the unit now displays that the installed version is 2.25.66, the suunto app says that the latest update is “downloaded” and ready to be installed.
                    not sure how to remove the downloaded update from the watch (a factory reset didn’t do the trick). I guess I will try to uninstall the app from my phone and see what happens.

                    jjpazJ AntoineA 2 Replies Last reply Reply Quote 3
                    • jjpazJ Offline
                      jjpaz Bronze Member @Juan Sueiro
                      last edited by

                      @Juan-Sueiro I suffered something similar one month ago when connecting SV to charger. Watch recovers from an unexpected error in a safe (and clean) mode software (previous version).
                      After that you can try to upgrade to newer version. I updated software and no problem since then.

                      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                      Juan SueiroJ 1 Reply Last reply Reply Quote 0
                      • Juan SueiroJ Offline
                        Juan Sueiro @jjpaz
                        last edited by

                        @jjpaz Hi! thanks for your reply. Yes, now it seems to be on that clean state, and it displays that the version installed in the unit is 2.25.66.
                        my suunto app tells that there is a software update available (2.30.26.10641) which was downloaded to the unit, and says to check on the watch to continue updating.
                        but on the watch, the “software update” is grayed out, and says that the watch is up to date 😕 so not sure how to move forward with updating it

                        sartoricS 1 Reply Last reply Reply Quote 0
                        • AntoineA Offline
                          Antoine Bronze Member @Juan Sueiro
                          last edited by

                          @Juan-Sueiro yes try from another phone or to install again suunto app

                          Watch: Suunto vertical solar

                          1 Reply Last reply Reply Quote 0
                          • sartoricS Offline
                            sartoric Moderator @Juan Sueiro
                            last edited by

                            @Juan-Sueiro
                            did you try a soft reset ?

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                            Juan SueiroJ 1 Reply Last reply Reply Quote 0
                            • Juan SueiroJ Offline
                              Juan Sueiro @sartoric
                              last edited by

                              @sartoric Hi! yes, just did a soft reset. same behavior (software update is grayed out although the suunto app says that there is a software package downloaded to the watch). for the record I also reinstalled the suunto app on my iphone.
                              Thanks !

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Fabio VaccaroF Offline
                                Fabio Vaccaro Bronze Member
                                last edited by

                                @mike_spb said in New update will come next Moday (postponed to end of week):

                                HR sensor accuracy

                                Let’s talk about here: https://forum.suunto.com/topic/9740/hr-sensor-accuracy

                                1 Reply Last reply Reply Quote 0
                                • sartoricS Offline
                                  sartoric Moderator
                                  last edited by

                                  Since there is a fresh thread about the new firmware I’m closing this one.

                                  Please use this instead : https://forum.suunto.com/topic/9732/software-release-2-30-26/103

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  1 Reply Last reply Reply Quote 2
                                  • sartoricS sartoric locked this topic on
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Juan Sueiro
                                    last edited by

                                    @Juan-Sueiro please check your messages here. The chat function.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 0
                                    • jthomiJ Offline
                                      jthomi
                                      last edited by

                                      Vertical has its update, when will Race and S9PP follow?

                                      1 Reply Last reply Reply Quote 7
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