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    Software release 2.30.26

    Scheduled Pinned Locked Moved Suunto Vertical
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    • I Offline
      Iggge
      last edited by Iggge

      Screenshot_20231130_211638_Suunto.jpg

      Found a HR Bug with the new update. As seen above in the picture, my Heart rate never show correct value before 1 km. Always at exactly 1 km mark the HR is starting to work.

      I am using a Polar H10 pulse band. Wrist HR off

      Mff73M Arnaud LclrA N 4 Replies Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @Iggge
        last edited by

        @Iggge
        Are you sure that wrist HR is really off?

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

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        • I Offline
          Iggge @Mff73
          last edited by

          @Mff73 Yes, i am 100% sure.

          1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User
            last edited by

            I don’t want to open a separate thread, but I am curious. Today is the second time where the watch is quite slow when it’s cold outside. I’ve returned home from a walk and the watch was almost unresponsive, navigating within the menu was super slow, really laggy and display brightness didn’t turn off at all. After a few minutes it started to behave normally again. The same thing happened already a few days ago. Anyone else noticed something like that? Or maybe I’m just being paranoid…

            Brad_OlwinB 1 Reply Last reply Reply Quote 0
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @Guest
              last edited by

              @tomasbartko Should not happen, I have used mine a lot for SkiMo and have not noticed slowing. At least down to -10C.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              ? 1 Reply Last reply Reply Quote 0
              • Antoine LancrenonA Offline
                Antoine Lancrenon Bronze Member
                last edited by

                hello community,

                I have noticed that my wrist HR accuracy was really impacted by the cold weather outside. Last time I have run was <0 Celsius. It took almost 20 minutes for the watch to have realistic bpm. it was almost 30 bpm higher. Once I have cover my watch under the sleeve and wait, I got much better results. but still, we come back to the fact that we need a breast HR sensor to get better results 😉 but until now I was very happy with wrist readings, only few hiccups, but now, last 2 run, it was off 30% of the time…

                This is only a theory, I had tendency to pointed the new firmware responsability, but the cold weather got in the city at the same time (Montréal Canada :-))

                what do you think?

                kolyany4K 1 Reply Last reply Reply Quote 0
                • kolyany4K Offline
                  kolyany4 Bronze Member @Antoine Lancrenon
                  last edited by kolyany4

                  @Antoine-Lancrenon I use mittens/gloves to keep hands warm and minimize changes in skin blood flow caused by cold weather and hence minimize impact on wrist OHR-sensor.

                  While running, besides SV with wrist OHR-enabled, I use Runtastic app with Polar H10 chest HR-monitor as an independent ‘source of truth’ (and “just in case”).

                  As a result, I have identical values of ‘Avg Heart Rate’ and almost the same ‘Max Heart rate’ values.

                  E.g., below are screenshots from Suunto App and Runtastic taken for a run that took place 3 days ago at -5 C and wind 6 m/s.

                  b41a85e6-fea4-4819-82d2-44d37477d96f-изображение.png
                  ba6513c6-6060-4b15-ae69-696856395142-изображение.png

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @Brad_Olwin
                    last edited by

                    @Brad_Olwin not sure why this is happening, but I will keep observing it. Maybe it’s not the cold temperature, but something else. Was just wondering if someone experienced the same.

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                    • PavlasP Offline
                      Pavlas @Pavlas
                      last edited by

                      @Pavlas said in Software release 2.30.26:

                      Hi, I have a new Vertical. Slept with the watch yesterday. And at night I got a notification that I’ve been sitting for a long time and it’s time to move 😁 If it was mentioned here, I’m sorry.

                      So tonight (almost morning) the same. Time to move…

                      🔺Vertical All Black

                      ex:
                      Ambit2 Black
                      Ambit3 Peak Sapphire
                      Spartan Ultra Stealth Titanium
                      S9B All Black
                      >>> YouTube Channel <<<

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                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        For ohr issues it can be the case of lower temperatures

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • Arnaud LclrA Offline
                          Arnaud Lclr Bronze Member @Iggge
                          last edited by

                          @Iggge Above all, I think you’ve found a bug on your Polar H10 belt, which wasn’t positioned correctly, or wasn’t damp enough, or didn’t have enough battery…

                          If you’re in the northern hemisphere and it’s cold, this is a classic case. You don’t sweat as much as when it’s hot, and the belt can’t measure your heart rate properly because of a lack of humidity.

                          After 8 years with Garmin and several watches in different ranges, I switched to Suunto in 2023, with the Race.

                          I 1 Reply Last reply Reply Quote 0
                          • I Offline
                            Iggge @Arnaud Lclr
                            last edited by

                            @Arnaud-LECLÈRE I altso thougt that my Polar belt was defect. So i changed battery and all the other things. Same results.
                            So it’s not the belt, but the software. Worked perfect with the old software, and still works great with other brands.

                            Dimitrios KanellopoulosD jjpazJ 2 Replies Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @Iggge
                              last edited by

                              @Iggge we didn’t change anything on the belt stuff.

                              However, keep in mind that Suunto watches use RR not the simple value of HR if the value supports it. Strava app for example only uses HR.

                              So wet / lube the pads , reset the belt via inserting the battery vice versa and put a new battery.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              I 1 Reply Last reply Reply Quote 0
                              • N Offline
                                nseslija Bronze Member @Iggge
                                last edited by

                                @Iggge I had similar problem few months ago with my H10. I changed the strap, and everything is good again.

                                Ambit 2S
                                Ambit 3 Peak
                                Suunto 9 baro
                                Suunto Vertical Ti Solar

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                                • jjpazJ Offline
                                  jjpaz Bronze Member @Iggge
                                  last edited by jjpaz

                                  @Iggge Can you try the H10 belt with two watches at same time (H10 has dual Bluetooth channel)?
                                  When the straps are worn out that behavior is very typical: bad measures and spikes at the beggining of the activities until the strap is warm.

                                  Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                  1 Reply Last reply Reply Quote 1
                                  • Mff73M Offline
                                    Mff73 @Iggge
                                    last edited by

                                    @Iggge said in Software release 2.30.26:

                                    I am using a Polar H10 pulse band. Wrist HR off

                                    @Dimitrios-Kanellopoulos / @Iggge
                                    may i dare probably a silly idea ? Yes i may 🙂

                                    We and Suunto know that the WristHR toggle in activity sports mode is buggy (not effective in battery custom mode). In theory, BT HR belt should take the priority of connection at activity start over the wrist HR.
                                    But, in this case, could one imagine that the activity begins to track HR with wrist HR and then switch to BT belt ?

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    1 Reply Last reply Reply Quote 1
                                    • I Offline
                                      Iggge @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos I will try it indoors, and see if I notice anything different.
                                      I’ll try it again on the other watch to see if there is something with the belt, or the watch

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        Scotty Gomez @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos
                                        Hi!
                                        I resently got the vertical and this is my 2nd update. But this time it just doesn’t work: I downloaded named version, but the watch still has 2.25.66 after an error 1403,1403 after/during installing. And now I can’t install 2.30.26 because the watch says ‘watch is up to date’ 😕
                                        I can’t find any solution to my problem and already made soft- and setting resets and on the watch, reinstalled the App too. No success here…
                                        Maybe you or somebody has a clue what I can do?!

                                        thx, Sascha

                                        1 Reply Last reply Reply Quote 0
                                        • DrSilverthornD Offline
                                          DrSilverthorn
                                          last edited by

                                          This AM, the watch started beeping at regular intervals. It sounded like the notification beep (I have notifications turned on). Nothing was displayed, just got the audio. I went into the notifications widget and cleared out the two notifications that were there, and the beeping stopped. Seems like there is some strangeness occurring. This is the first time this has happened.

                                          Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

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                                          • AntoineA Offline
                                            Antoine Bronze Member @Antoine
                                            last edited by

                                            @Antoine same issue yesterday ! But now the watch was changing screen alone and touch screen does not work… i did a soft reset… this update is not very stable (more unstable than the previous in fact😭)

                                            Watch: Suunto vertical solar

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