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    Disappointing Sleep tracking after new update

    Scheduled Pinned Locked Moved Suunto Vertical
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    • wmichiW Online
      wmichi @AnonVerticalOwner
      last edited by

      @AnonVerticalOwner Did you try to shave the hair off where the watch is? For me OHR works a little bit better this way.

      I AnonVerticalOwnerA 2 Replies Last reply Reply Quote 1
      • I Offline
        Iggge @wmichi
        last edited by

        Its so strange! My fitbit and Suunto shows exactly same time for when I fell asleep, and when I did wake up. But the Suunto always shows like 2-3 hours awake every night.
        Can I turn this off or something? Clearly it don’t work

        1 Reply Last reply Reply Quote 1
        • Mff73M Offline
          Mff73 @Mff73
          last edited by

          Since two days, my SV tracked my sleep correctly 🤔
          Coincidence or it needed some learning from previous nights (HRV or anything else ? ), let see.
          As i am not exercising these days, i have just these data to look at 😂

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          peegeeP 1 Reply Last reply Reply Quote 0
          • AnonVerticalOwnerA Offline
            AnonVerticalOwner @wmichi
            last edited by

            @wmichi You’d hope that wouldn’t be necessary! For what it’s worth, I’m not particularly hairy there, so I should be good not testing that 😋

            I’ll give it a few more days. Currently, my best guess is that the new algorithm is just very quick to judge whenever HR values are missing (or changing), deeming the wearer awake, and not really considering the bigger picture.

            E.g. you’d expect when before and after a data gap the HR is 40, that it would assume nothing happened in between, rather than make up events.

            Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

            AnonVerticalOwnerA 1 Reply Last reply Reply Quote -1
            • peegeeP Offline
              peegee @Mff73
              last edited by

              @Mff73 I also got an accurate sleep reading last night. This is a first and I’m extremely happy with it🙏
              I just can’t understand what gave me an exact reading since I haven’t made any changes to watch’s definitions.
              Will keep following and try to understand what causes off tracking…

              Been with a Suunto on my wrist since Ambit2
              Currently alternating between Race titanium & Vertical titanium solar.
              Would love a Vertical with amoled display.

              1 Reply Last reply Reply Quote 1
              • Patrick Löffler 0P Offline
                Patrick Löffler 0 Bronze Member
                last edited by

                Which has currently the better sleep tracking Race or Vertical? And second question. An even better one. 😉 Do you know what factors the sleep score is calculated on?

                Suunto Race, Vertical, Ocean, Race S
                Garmin Marq 2 Carbon (I know how stupid that is)
                Apple Watch Ultra

                1 Reply Last reply Reply Quote 1
                • W Online
                  wakarimasen Silver Members
                  last edited by

                  One general comment which (I think) would benefit sleep tracking, is the ability to actually edit the start and end times after recording. We all know that this metric can be a little hit and miss, so being able to ‘correct’ the times might help 🙂

                  Suunto Race Titanium
                  Suunto Ambit3 Peak
                  Polar H10
                  Polar OH1

                  1 Reply Last reply Reply Quote 4
                  • AnonVerticalOwnerA Offline
                    AnonVerticalOwner @AnonVerticalOwner
                    last edited by

                    @AnonVerticalOwner said in Disappointing Sleep tracking after new update:

                    E.g. you’d expect when before and after a data gap the HR is 40, that it would assume nothing happened in between, rather than make up events.

                    Definitely this ⬆️ Another night with approx. 2h short, and the (awake and wake up) times match the two brief gaps in the HR tracking. The algo hasn’t been this quick to draw to (incorrect) conclusions before.

                    Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

                    I peegeeP 2 Replies Last reply Reply Quote 0
                    • I Offline
                      Iggge @AnonVerticalOwner
                      last edited by

                      Just to correct myself. ButI think i had wrong, and the watch was correct. My HRV is about 40, as other watches is showing same results. No idea why its so low, but what I understands is that is quite low (bad?) for a 32 years old male. I exercise alot (Gym, running and some walking), and Vo2 is between 55-60 most of the time.

                      However, sleeptracking is still not good enough and never shows over 5h(usually between 3-4 hours), when in reality i have been aslep for much longer (6h and over)

                      Overall, still like the update very much! Good work Suunto!

                      1 Reply Last reply Reply Quote 0
                      • peegeeP Offline
                        peegee @AnonVerticalOwner
                        last edited by

                        @AnonVerticalOwner I also had about two hours off. It seems that the wake up time is constantly correct over past week since update, the problem is with the fall asleep time which is almost always delayed.
                        I fall asleep almost immediately after I put my head on the pillow…
                        I haven’t seen any problems with the HR info so it still temains a riddle🤷

                        Been with a Suunto on my wrist since Ambit2
                        Currently alternating between Race titanium & Vertical titanium solar.
                        Would love a Vertical with amoled display.

                        1 Reply Last reply Reply Quote 1
                        • Brad_OlwinB Brad_Olwin referenced this topic on
                        • Brad_OlwinB Brad_Olwin referenced this topic on
                        • I Offline
                          Iggge
                          last edited by

                          So my SV shows 2h of sleep! 😅
                          My Fitbit shows 6h.

                          As it is now i see no point to even wear it during sleep…

                          1 Reply Last reply Reply Quote 1
                          • bankstreetwriterB Offline
                            bankstreetwriter
                            last edited by

                            After upgrading to the new features 2 weeks ago, sleep tracking isn’t working. I tried the following:

                            Increased Resting Heart Rate
                            Soft Reset of Watch
                            Hard Reset of Watch
                            Inactivated Stand Up Reminder Alert
                            Any thoughts as I love this watch but need it to track sleep as well!

                            thanasisT EgikaE peegeeP 3 Replies Last reply Reply Quote 0
                            • thanasisT Offline
                              thanasis Bronze Member @bankstreetwriter
                              last edited by

                              @bankstreetwriter
                              although i am a very happy new owner of the Vertical, i can attest that indeed the sleep tracking (which i tried for fun becuase i really find those features unnecessary and sometimes even disturbing to my lifestyle) is quite random.

                              1 Reply Last reply Reply Quote 1
                              • EgikaE Offline
                                Egika Platinum Member @bankstreetwriter
                                last edited by

                                @bankstreetwriter and after soft and hard reset, you have enabled the sleep tracking with the appropriate time in the settings?

                                Is the step counter working?

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

                                bankstreetwriterB 1 Reply Last reply Reply Quote 0
                                • bankstreetwriterB Offline
                                  bankstreetwriter @Egika
                                  last edited by

                                  @Egika yes it is.

                                  EgikaE 1 Reply Last reply Reply Quote 0
                                  • peegeeP Offline
                                    peegee @bankstreetwriter
                                    last edited by

                                    @bankstreetwriter did any of these changes/actions make any difference for the sleep tracking?

                                    Been with a Suunto on my wrist since Ambit2
                                    Currently alternating between Race titanium & Vertical titanium solar.
                                    Would love a Vertical with amoled display.

                                    bankstreetwriterB 1 Reply Last reply Reply Quote 0
                                    • bankstreetwriterB Offline
                                      bankstreetwriter @peegee
                                      last edited by

                                      @peegee

                                      Unfortunately not. I have done the following:

                                      Increased Resting Heart Rate
                                      Soft Reset of Watch
                                      Hard Reset of Watch
                                      Inactivated Stand Up Reminder Alert

                                      Still it has not tracked any sleep since I did the software update 2 weeks ago. Everything else works just fine…

                                      1 Reply Last reply Reply Quote 1
                                      • EgikaE Offline
                                        Egika Platinum Member @bankstreetwriter
                                        last edited by

                                        @bankstreetwriter and 24/7 HR is on?

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        bankstreetwriterB 1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          dombo Bronze Member
                                          last edited by

                                          Hi Guys, just to add my experience. I have Vertical and it works OK for me after update. I tried to sleep few night with Race because I like report about phases in the morning. But result of race was the same - full of awake gaps even I slept OK. I wear both watches the same tightness and I assume I sleep the same 🙂 So it might be related to sensor/device, not just a sleep/person.

                                          1 Reply Last reply Reply Quote 0
                                          • bankstreetwriterB Offline
                                            bankstreetwriter @Egika
                                            last edited by

                                            @Egika

                                            No It is off. It never had to be on before - it was always off and sleep tracker worked before the software update. I turned it off to reserve battery. I will turn it on now and try…

                                            1 Reply Last reply Reply Quote 1
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