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Disappointing Sleep tracking after new update

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  • ? Offline
    A Former User @Patrick Löffler 0
    last edited by 21 Nov 2023, 19:50

    @Patrick-Löffler-0 I will return it, it’s too expensive and the data is pretty much in line with SV now. I wanted to try if it can help to improve sleep (I’ve had some issues) but the benefit is not big for me + I am not a hardcore athlete so there’s no point in keeping it. It’s still a pretty good device and it can do a lot, the OHR accuracy is stunning, but it’s not worth it for me personally.

    1 Reply Last reply Reply Quote 0
    • P Offline
      peegee @BrunoH
      last edited by 21 Nov 2023, 19:55

      @BrunoH hard reset is a last resort for me.
      Funnily haven’t had a stand up reminder since the update, tried not to move while watching movie for 125 minutes… didn’t help 🙂

      Been with a Suunto on my wrist since Ambit2
      Currently alternating between Race titanium & Vertical titanium solar.
      Would love a Vertical with amoled display.

      B 1 Reply Last reply 21 Nov 2023, 20:15 Reply Quote 1
      • B Offline
        BrunoH Gold Members @peegee
        last edited by 21 Nov 2023, 20:15

        @peegee I did the reset and I haven’t received any messages about walking over 10000 steps or burning a zillion calories. I guess they’ll fix it some day. I know there are worse problems than this.

        Compasses: M-311, A-10, SK-7
        Diving: Finnlight Navy 90, Vyper
        Sports: Metron, S7, S9B and Vertical

        I P S 3 Replies Last reply 22 Nov 2023, 06:43 Reply Quote 0
        • I Offline
          Iggge @BrunoH
          last edited by 22 Nov 2023, 06:43

          Have same problem. Watch only show 3 hours, when in reality it was more than 7 hours.

          1 Reply Last reply Reply Quote 0
          • P Offline
            peegee @BrunoH
            last edited by 22 Nov 2023, 07:23

            @BrunoH steps and calories I get after every workout from before update.
            Just don’t get the new time to stand notification… not that I really need it but nevertheless it would be nice to see all works well😌

            Been with a Suunto on my wrist since Ambit2
            Currently alternating between Race titanium & Vertical titanium solar.
            Would love a Vertical with amoled display.

            1 Reply Last reply Reply Quote 0
            • A Offline
              AnonVerticalOwner @AnonVerticalOwner
              last edited by 22 Nov 2023, 07:47

              @AnonVerticalOwner said in Disappointing Sleep tracking after new update:

              Sleep tracking lost all accuracy after the update here too. The last three days read 12h, 2:23h, and 1:19h, while it should’ve read something like 5:30h, 7h, and 5:30h. It’s not just slightly off and balancing out; it is very far off.

              Updating this with more testing done: Soft reset, hard reset, and turning off things like DND or HRV all had no effect. However, I noticed that the HR graph has a bunch of significant gaps (30m to 2h+) throughout the day despite having the watch firmly secured.

              So I checked. This time, I fell asleep close to 22:00, with SV stating it was 00:36. The HR graph shows a 2-hour+ gap from before 22:00 to roughly 0:30, so that seems to add up. Again, I secured the watch so that the sensor would be properly against the skin throughout the night, and these gaps exist throughout the day. I’m not sure why the HR is so inconsistently tracked right now, but I will keep a closer eye on it.

              Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

              A 1 Reply Last reply 23 Nov 2023, 06:00 Reply Quote 0
              • S Online
                Stoke80 @BrunoH
                last edited by 22 Nov 2023, 08:24

                @BrunoH

                I did the hard reset yesterday (Sunnto support told me to do), because after the update I didn’t get those message from the watch (Step goal, caloroes goal, weekly summary).

                Will see today if it helped, but your comment doesn’t make me very optimistic.

                Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                B 1 Reply Last reply 22 Nov 2023, 18:22 Reply Quote 0
                • E Offline
                  e6321 Bronze Member
                  last edited by 22 Nov 2023, 09:22

                  Also having issues with sleep tracking, dnd and stand reminder on.

                  Step tracking is on 150 steps before Ive even gotten up in morning and not been up during the night either!

                  1 Reply Last reply Reply Quote 0
                  • B Offline
                    BrunoH Gold Members @Stoke80
                    last edited by 22 Nov 2023, 18:22

                    @Stoke80 I did get the storm alert today. We are getting 20cm of snow tonight.

                    Compasses: M-311, A-10, SK-7
                    Diving: Finnlight Navy 90, Vyper
                    Sports: Metron, S7, S9B and Vertical

                    S 1 Reply Last reply 22 Nov 2023, 20:33 Reply Quote 0
                    • S Online
                      Stoke80 @BrunoH
                      last edited by 22 Nov 2023, 20:33

                      @BrunoH
                      I did receive a storm alert on the weekend as well. They seem to work.

                      But the others still don‘t work sfter the hard reset. That is abit annoying, although not one of the big issues.

                      But maybe one of the mods can report this to Suunto for the next fix?

                      Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                      I 1 Reply Last reply 23 Nov 2023, 05:25 Reply Quote 1
                      • I Offline
                        Iggge @Stoke80
                        last edited by 23 Nov 2023, 05:25

                        Did a hard reset yesterday, but sleep tracking still don’t work. 6,5 hours become 4 hours.
                        Need to get this fixed

                        1 Reply Last reply Reply Quote 0
                        • A Offline
                          AnonVerticalOwner @AnonVerticalOwner
                          last edited by 23 Nov 2023, 06:00

                          @AnonVerticalOwner said in Disappointing Sleep tracking after new update:

                          Updating this with more testing done: Soft reset, hard reset, and turning off things like DND or HRV all had no effect. However, I noticed that the HR graph has a bunch of significant gaps (30m to 2h+) throughout the day despite having the watch firmly secured.

                          Another night, another report back: HR was tracked properly for the duration of the night this time, and the sleep data is consequently pretty spot-on.

                          All I did was turn DND and HRV back on (out of defiance) and tighten the strap even further, a bit beyond what’s comfortable. So perhaps the sleeping algorithm is just way more sensitive to gaps in the HR data than before. Or… maybe HR tracking got more picky in an effort to be more accurate.

                          Either way, with people tossing around while sleeping, possibly laying in ways that lift the sensor off the skin momentarily, such sensitivities would of course wreck the sleep tracking for some.

                          To be continued.

                          Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

                          A 1 Reply Last reply 25 Nov 2023, 03:56 Reply Quote 0
                          • M Offline
                            Mff73
                            last edited by 23 Nov 2023, 07:05

                            Only 2h30 of sleep for me this night.
                            Watch missed my fall asleep hour by more than 2 hours, and count me awake for more than 3h, which was not.
                            Same settings as usual, auto DND set for same range as sleep tracking, VFC on, HR on.

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            H M 2 Replies Last reply 23 Nov 2023, 08:11 Reply Quote 1
                            • H Offline
                              Highlands @Mff73
                              last edited by 23 Nov 2023, 08:11

                              @Mff73 Same for me is Suunto race last night.

                              1 Reply Last reply Reply Quote 1
                              • D Offline
                                Dušan Ković
                                last edited by 23 Nov 2023, 09:09

                                I have SR fo 3 weeks, and also have constant too many awake hours. It matches sleep start and wake up times correctly, but awake segments ar not correct. I have noticed that tracking depends on the how hard the strap is tightened. If you keep it loose it will work terrible.

                                PXL_20231119_063636644.jpg

                                But even with strap tight enough I still get too many awake hours.

                                SR
                                SA latest beta
                                Polar Verity Sense
                                Pixel 6

                                I 1 Reply Last reply 24 Nov 2023, 06:43 Reply Quote 1
                                • I Offline
                                  Iggge @Dušan Ković
                                  last edited by 24 Nov 2023, 06:43

                                  So after a really good sleep between 22:00 and 07:00 the watch only shows 3 hours of sleep, and my hrv is even lower than yesterday at 34.
                                  I am 32 years old so it must be wrong
                                  My other watch(not suunto) shows 8.50 hours of sleep.

                                  Need to get this fixed. Have been searching for another watch since it never works, and after the new update the sleep is really important so the other data can shown the correct value

                                  D 1 Reply Last reply 24 Nov 2023, 07:25 Reply Quote 0
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @Iggge
                                    last edited by 24 Nov 2023, 07:25

                                    @Iggge said in Disappointing Sleep tracking after new update:

                                    I am 32 years old so it must be wrong

                                    Not really true. HRV is related to sympathetic / parasympathetic system and heart function on a presonal level

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    I 1 Reply Last reply 24 Nov 2023, 07:29 Reply Quote 1
                                    • I Offline
                                      Iggge @Dimitrios Kanellopoulos
                                      last edited by 24 Nov 2023, 07:29

                                      @Dimitrios-Kanellopoulos that is True. But the HRV is higher erverytime that the watch show correct sleep analysis.
                                      Also exercise alot and it seems strange to have that low HRV

                                      S 1 Reply Last reply 24 Nov 2023, 07:44 Reply Quote 0
                                      • S Offline
                                        SuperFlo75 Silver Members Bronze Member @Iggge
                                        last edited by 24 Nov 2023, 07:44

                                        @Iggge I think that‘s correct because if you are more relaxed, and you sleep better, your minimal HR should be lower and your HRV should be higher. This is how I understood this think… but I am not a doctor for cardiology, just for orthopedics and Chirotherapie/osteopathy… 😂😂😂 The watch should get a good HR data, and for me it works in case of wearing the watch tight enough at Night…

                                        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                        Suunto Wing
                                        Suunto 9 Peak Pro Titanium (owns my wife now)
                                        Suunto Spartan Ultra
                                        SA iOS 2.43.0 (18473)
                                        Instagram @superflo75

                                        I 1 Reply Last reply 24 Nov 2023, 08:11 Reply Quote 0
                                        • I Offline
                                          Iggge @SuperFlo75
                                          last edited by 24 Nov 2023, 08:11

                                          @SuperFlo75 Same here. A normal and good Hrv should be around 55-60, and not 34 as it stans now. I should be braindead if the sleep analys om the watch were correct 😅

                                          W S 2 Replies Last reply 24 Nov 2023, 09:00 Reply Quote 0
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