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    Disappointing Sleep tracking after new update

    Scheduled Pinned Locked Moved Suunto Vertical
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    • pilleusP Offline
      pilleus @Brad_Olwin
      last edited by

      @Brad_Olwin said in Disappointing Sleep tracking after new update:

      Although these values can be useful, I would not over interpret them.

      I know and I don’t … 👍 😊

      https://www.instagram.com/moves.are.life/
      Suunto Vertical Black Lime
      Suunto 9 Peak Pro Black
      Suunto Spartan Ultra Stealth Titanium

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      • AnonVerticalOwnerA Offline
        AnonVerticalOwner @AnonVerticalOwner
        last edited by AnonVerticalOwner

        @AnonVerticalOwner said in Disappointing Sleep tracking after new update:

        Another night, another report back: HR was tracked properly for the duration of the night this time, and the sleep data is consequently pretty spot-on.

        Another two nights, same setup: Still having the strap tighter than usual (i.e. beyond comfort), both nights the wake-up time was off by 2 hours. Interestingly enough, one of the nights the HR graph was blank exactly where I had to loosen the strap (by 1) due to numbness, which is from where the watch thought I woke up, despite falling asleep again. For the other night it showed a perfect HR graph, but was still off by 2h.

        I’m not sure what to test next, having done all recommended plus what I could think of myself. The HR sensor and/or sleep algorithm definitely seem more sensitive, at least. This morning I woke up with my hand having gone numb, like, that’s how tight it needs to be to avoid gaps and be accurate right now. I’ve had the SV since release without the need for this and with pretty accurate tracking.

        I suppose I’ll await some acknowledgement from Suunto (…) or — if I start losing sleep over it (ha) — bother customer support.

        Over and out!

        Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

        wmichiW 1 Reply Last reply Reply Quote 0
        • wmichiW Online
          wmichi @AnonVerticalOwner
          last edited by

          @AnonVerticalOwner Did you try to shave the hair off where the watch is? For me OHR works a little bit better this way.

          I AnonVerticalOwnerA 2 Replies Last reply Reply Quote 1
          • I Offline
            Iggge @wmichi
            last edited by

            Its so strange! My fitbit and Suunto shows exactly same time for when I fell asleep, and when I did wake up. But the Suunto always shows like 2-3 hours awake every night.
            Can I turn this off or something? Clearly it don’t work

            1 Reply Last reply Reply Quote 1
            • Mff73M Offline
              Mff73 @Mff73
              last edited by

              Since two days, my SV tracked my sleep correctly 🤔
              Coincidence or it needed some learning from previous nights (HRV or anything else ? ), let see.
              As i am not exercising these days, i have just these data to look at 😂

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              peegeeP 1 Reply Last reply Reply Quote 0
              • AnonVerticalOwnerA Offline
                AnonVerticalOwner @wmichi
                last edited by

                @wmichi You’d hope that wouldn’t be necessary! For what it’s worth, I’m not particularly hairy there, so I should be good not testing that 😋

                I’ll give it a few more days. Currently, my best guess is that the new algorithm is just very quick to judge whenever HR values are missing (or changing), deeming the wearer awake, and not really considering the bigger picture.

                E.g. you’d expect when before and after a data gap the HR is 40, that it would assume nothing happened in between, rather than make up events.

                Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

                AnonVerticalOwnerA 1 Reply Last reply Reply Quote -1
                • peegeeP Offline
                  peegee @Mff73
                  last edited by

                  @Mff73 I also got an accurate sleep reading last night. This is a first and I’m extremely happy with it🙏
                  I just can’t understand what gave me an exact reading since I haven’t made any changes to watch’s definitions.
                  Will keep following and try to understand what causes off tracking…

                  Been with a Suunto on my wrist since Ambit2
                  Currently alternating between Race titanium & Vertical titanium solar.
                  Would love a Vertical with amoled display.

                  1 Reply Last reply Reply Quote 1
                  • Patrick Löffler 0P Offline
                    Patrick Löffler 0 Bronze Member
                    last edited by

                    Which has currently the better sleep tracking Race or Vertical? And second question. An even better one. 😉 Do you know what factors the sleep score is calculated on?

                    Suunto Race, Vertical, Ocean, Race S
                    Garmin Marq 2 Carbon (I know how stupid that is)
                    Apple Watch Ultra

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                    • W Offline
                      wakarimasen Silver Members
                      last edited by

                      One general comment which (I think) would benefit sleep tracking, is the ability to actually edit the start and end times after recording. We all know that this metric can be a little hit and miss, so being able to ‘correct’ the times might help 🙂

                      Suunto Race Titanium
                      Suunto Ambit3 Peak
                      Polar H10
                      Polar OH1

                      1 Reply Last reply Reply Quote 4
                      • AnonVerticalOwnerA Offline
                        AnonVerticalOwner @AnonVerticalOwner
                        last edited by

                        @AnonVerticalOwner said in Disappointing Sleep tracking after new update:

                        E.g. you’d expect when before and after a data gap the HR is 40, that it would assume nothing happened in between, rather than make up events.

                        Definitely this ⬆️ Another night with approx. 2h short, and the (awake and wake up) times match the two brief gaps in the HR tracking. The algo hasn’t been this quick to draw to (incorrect) conclusions before.

                        Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

                        I peegeeP 2 Replies Last reply Reply Quote 0
                        • I Offline
                          Iggge @AnonVerticalOwner
                          last edited by

                          Just to correct myself. ButI think i had wrong, and the watch was correct. My HRV is about 40, as other watches is showing same results. No idea why its so low, but what I understands is that is quite low (bad?) for a 32 years old male. I exercise alot (Gym, running and some walking), and Vo2 is between 55-60 most of the time.

                          However, sleeptracking is still not good enough and never shows over 5h(usually between 3-4 hours), when in reality i have been aslep for much longer (6h and over)

                          Overall, still like the update very much! Good work Suunto!

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                          • peegeeP Offline
                            peegee @AnonVerticalOwner
                            last edited by

                            @AnonVerticalOwner I also had about two hours off. It seems that the wake up time is constantly correct over past week since update, the problem is with the fall asleep time which is almost always delayed.
                            I fall asleep almost immediately after I put my head on the pillow…
                            I haven’t seen any problems with the HR info so it still temains a riddle🤷

                            Been with a Suunto on my wrist since Ambit2
                            Currently alternating between Race titanium & Vertical titanium solar.
                            Would love a Vertical with amoled display.

                            1 Reply Last reply Reply Quote 1
                            • Brad_OlwinB Brad_Olwin referenced this topic on
                            • Brad_OlwinB Brad_Olwin referenced this topic on
                            • I Offline
                              Iggge
                              last edited by

                              So my SV shows 2h of sleep! 😅
                              My Fitbit shows 6h.

                              As it is now i see no point to even wear it during sleep…

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                              • bankstreetwriterB Offline
                                bankstreetwriter
                                last edited by

                                After upgrading to the new features 2 weeks ago, sleep tracking isn’t working. I tried the following:

                                Increased Resting Heart Rate
                                Soft Reset of Watch
                                Hard Reset of Watch
                                Inactivated Stand Up Reminder Alert
                                Any thoughts as I love this watch but need it to track sleep as well!

                                thanasisT EgikaE peegeeP 3 Replies Last reply Reply Quote 0
                                • thanasisT Offline
                                  thanasis Bronze Member @bankstreetwriter
                                  last edited by

                                  @bankstreetwriter
                                  although i am a very happy new owner of the Vertical, i can attest that indeed the sleep tracking (which i tried for fun becuase i really find those features unnecessary and sometimes even disturbing to my lifestyle) is quite random.

                                  1 Reply Last reply Reply Quote 1
                                  • EgikaE Online
                                    Egika Platinum Member @bankstreetwriter
                                    last edited by

                                    @bankstreetwriter and after soft and hard reset, you have enabled the sleep tracking with the appropriate time in the settings?

                                    Is the step counter working?

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - TI Canary - Titanium Courtney

                                    bankstreetwriterB 1 Reply Last reply Reply Quote 0
                                    • bankstreetwriterB Offline
                                      bankstreetwriter @Egika
                                      last edited by

                                      @Egika yes it is.

                                      EgikaE 1 Reply Last reply Reply Quote 0
                                      • peegeeP Offline
                                        peegee @bankstreetwriter
                                        last edited by

                                        @bankstreetwriter did any of these changes/actions make any difference for the sleep tracking?

                                        Been with a Suunto on my wrist since Ambit2
                                        Currently alternating between Race titanium & Vertical titanium solar.
                                        Would love a Vertical with amoled display.

                                        bankstreetwriterB 1 Reply Last reply Reply Quote 0
                                        • bankstreetwriterB Offline
                                          bankstreetwriter @peegee
                                          last edited by

                                          @peegee

                                          Unfortunately not. I have done the following:

                                          Increased Resting Heart Rate
                                          Soft Reset of Watch
                                          Hard Reset of Watch
                                          Inactivated Stand Up Reminder Alert

                                          Still it has not tracked any sleep since I did the software update 2 weeks ago. Everything else works just fine…

                                          1 Reply Last reply Reply Quote 1
                                          • EgikaE Online
                                            Egika Platinum Member @bankstreetwriter
                                            last edited by

                                            @bankstreetwriter and 24/7 HR is on?

                                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                            Race S All Black - TI Canary - Titanium Courtney

                                            bankstreetwriterB 1 Reply Last reply Reply Quote 0
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