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Software Update 2.30.32

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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  • E Offline
    Egika Platinum Member @Zdeněk Hruška
    last edited by 14 Dec 2023, 20:49

    @Zdeněk-Hruška and after the update your watch has been discharged and charged to get the battery management system re-calibrate?
    A common issue after every update…

    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
    Race S All Black - TI Canary - Titanium Courtney

    А E Z F 4 Replies Last reply 14 Dec 2023, 21:10 Reply Quote 2
    • А Offline
      Александр Даниленко @Egika
      last edited by Александр Даниленко 14 Dec 2023, 21:10

      @Egika I dont know how is it for other people, but I dont have opportunity to discharge my watch completely, because I need them to be charged for training.

      P.S. I also feel like the battery draining faster. I charged them on Tuesday at noon (2.5 days ago). I had around 4 hours of activities (cycling, swimming). Now they are at 50%.

      I have 24/7 HR tracking (except Tuesday) and notifications ON.

      Suunto Race S

      R E 2 Replies Last reply 15 Dec 2023, 01:51 Reply Quote 1
      • R Offline
        RaDeck @Александр Даниленко
        last edited by 15 Dec 2023, 01:51

        @Александр-Даниленко My experience too with similar amount of activity. I have discharged it completely and left it to charge for 2 hours, it recalibrated the % to a more accurate drainage by hours/days but didn’t improve the overall capacity.
        I have done a hard reset 2 days ago as I was experiencing completely unusable sleep data since the update too. I’m monitoring how things evolve over the next few days and will report my findings. I also reduced the Brightness to medium, turned of Standby and Raise to wake to Low.
        One thing for sure: the sleep summary is delayed (ex: today my alarm rang 6:55, I woke up, came to work, now it’s 08:45 and my summary just showed up on the watch. Trying to understand the new algorithm a bit better before making conclusions, but it does seem to not ‘live well’ with movements and nights: typically waking up to go to the bathroom and back to sleep; last night the tracking just ended less then 2 hours into my night as I went to the bathroom, no more tracking later on.
        I’ll follow back on my findings next week 👍

        Suunto 9 Peak Pro Titanium Slate

        E 1 Reply Last reply 15 Dec 2023, 08:10 Reply Quote 0
        • E Offline
          Egika Platinum Member @Александр Даниленко
          last edited by Egika 15 Dec 2023, 05:13

          @Александр-Даниленко no need to discharge completely.
          Down to around 20% is enough.
          Just give it a cycle and then re-evaluate.
          If that has not happened since the update any judgment on the discharge rate is of no real use.
          Cheers

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          А 1 Reply Last reply 15 Dec 2023, 08:30 Reply Quote 1
          • E Offline
            Elipsus Silver Members @RaDeck
            last edited by 15 Dec 2023, 08:10

            @RaDeck For the sleep summary, its always been like that (for me at least) unless you touch your watch when you are fully awake (for example, when eating your breakfast) it won’t display the summary for a long time

            R 1 Reply Last reply 15 Dec 2023, 09:06 Reply Quote 1
            • E Offline
              enriqueescoms @Egika
              last edited by 15 Dec 2023, 08:25

              @Egika , just a question:

              And how is the “re-calibrate” done? Simply by leaving the watch fully discharged and then recharging it for more than 2 hours?

              Thank you.

              Suunto 9 Peak Pro (all black version)

              1 Reply Last reply Reply Quote 0
              • А Offline
                Александр Даниленко @Egika
                last edited by 15 Dec 2023, 08:30

                @Egika I did it then - discharged to 20% and charged to 100% once.

                Suunto Race S

                1 Reply Last reply Reply Quote 1
                • R Offline
                  RaDeck @Elipsus
                  last edited by 15 Dec 2023, 09:06

                  @Elipsus ok. So I’ll try interacting with my watch once I’m awake and see how it reacts / when the report is shown. Thank you! 🙏

                  Suunto 9 Peak Pro Titanium Slate

                  1 Reply Last reply Reply Quote 0
                  • А Offline
                    Александр Даниленко
                    last edited by Александр Даниленко 15 Dec 2023, 09:14

                    I don’t what is going on, but the watch seems kidding me…

                    Screenshot_2023-12-15-11-12-50-45_b14a9358fd6881e7ef1642d19c4cec95.jpg

                    And this is not the 1st time for the last days when sleeping time was completely off.

                    I would like have an opportunity to edit sleeping time for such cases …

                    Suunto Race S

                    Z 1 Reply Last reply 15 Dec 2023, 09:20 Reply Quote 0
                    • Z Offline
                      Zdeněk Hruška Bronze Member @Александр Даниленко
                      last edited by 15 Dec 2023, 09:20

                      @Александр-Даниленко I don’t know since the update I have quite good sleep results. I have the HRV on, 24/7 on… basically everything is on 😄 But my results seem to be in line what I would expect based on my feelings. Only once during the night my OHR stopped working and I had to reboot watch in the morning.

                      А 1 Reply Last reply 15 Dec 2023, 09:22 Reply Quote 0
                      • А Offline
                        Александр Даниленко @Zdeněk Hruška
                        last edited by 15 Dec 2023, 09:22

                        @Zdeněk-Hruška I also have everything on

                        Suunto Race S

                        1 Reply Last reply Reply Quote 0
                        • Z Offline
                          Zdeněk Hruška Bronze Member @Egika
                          last edited by 15 Dec 2023, 09:23

                          @Egika Thanks for the tip. Well I did it and I still have the feeling that the battery is draining faster outside of exercises. Of course, I have no data to validate that it could be only my feeling. But I don’t know I really noticed that before I read similar cases here. I will keep an eye on it 🙂

                          1 Reply Last reply Reply Quote 2
                          • F Offline
                            false Bronze Member @Egika
                            last edited by 15 Dec 2023, 10:55

                            @Egika I bet it’s absolutely a software problem not a hardware, calibration etc. Draining has increased only in “standby” mode. And it’s literally a joke - 16% in less than 2 days of laying on the table and doing something (but what?) in the background

                            Dear Suunto, make 9pp great again!

                            E 1 Reply Last reply 15 Dec 2023, 10:58 Reply Quote 0
                            • E Offline
                              Egika Platinum Member @false
                              last edited by 15 Dec 2023, 10:58

                              @false I just wand to make sure that we start betting after ruling out the obvious:

                              • battery calibration after update
                              • OHR sensor firing away while watch is lying on a reflective surface
                                -?

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - TI Canary - Titanium Courtney

                              F 1 Reply Last reply 15 Dec 2023, 12:06 Reply Quote 0
                              • F Offline
                                false Bronze Member @Egika
                                last edited by false 15 Dec 2023, 12:06

                                @Egika

                                2- ohr is switched off as well as any other sensors/metrics etc. I don’t use the watch between trainings

                                1- Please tell me why is it obvious? Because for me it’s not. And how could you explain increased consumption only in certain modes, I guess if it’s really needed to be calibrated it will affect all modes without exception. It’s ok to ‘calibrate’ li-ion once in a couple of months but this shouldn’t have anything with software updates. It’s not the first update for 9pp and I’ve never done (specially) calibration after any of them. So yeah, I bet standby mode is broken.

                                PS: now I’m on a vacation without watch charger (as I usually do) from today I have to switch the watch off after every training just to be sure I can track my run in a few days. Nice. Reliable.

                                PPS: if calibration is really needed after every update then we (users) should hear it from Suunto release notes not from other users on the forum

                                E 1 Reply Last reply 15 Dec 2023, 12:16 Reply Quote 0
                                • E Offline
                                  Egika Platinum Member @false
                                  last edited by 15 Dec 2023, 12:16

                                  @false said in Software Update 2.30.32:

                                  @Egika

                                  2- ohr is switched off as well as any other sensors/metrics etc. I don’t use the watch between trainings

                                  thank you for the information

                                  1- Please tell me why is it obvious? Because for me it’s not. And how could you explain increased consumption only in certain modes, I guess if it’s really needed to be calibrated it will affect all modes without exception.

                                  Correct! Maybe I did not read properly.

                                  It’s ok to ‘calibrate’ li-ion once in a couple of months but this shouldn’t have anything with software updates. It’s not the first update for 9pp and I’ve never did (specially) calibration after any of them. So yeah, I bet standby mode is broken.

                                  Sometimes the missing calibration after software updates is more obvious, sometimes not. That BMS is reset after some update is confirmed knowledge from Suunto devs. I never did calibration as well, as it levels out automatically. It is just good to know that a quicker dropping charge displayed after an update is to be expected.

                                  PS: now I’m on a vacation without watch charger (as I usually do) from today I have to switch the watch off after every training just to be sure I can track my run in a few days. Nice. Reliable.

                                  PPS: if calibration is really needed after every update then we (users) should hear it from Suunto release notes not from other users on the forum

                                  Not needed. Just needed if you want to rest assured that a higher discharge rate after update is nothing bad. And this is why I begin with the “obvious”. This is like the tech support hotline asks you first if the power plug is plugged in and you of course are miles ahead with your own assessment of the situation. Still for some people calling, the plug indeed is not plugged 🙂

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - TI Canary - Titanium Courtney

                                  1 Reply Last reply Reply Quote 0
                                  • ? Offline
                                    A Former User
                                    last edited by A Former User 16 Dec 2023, 09:10

                                    Hi, I rarely take off my watch but today while I was in the office, I put it on the shelf next to me and noticed that it doesn’t go to sleep (display all black) anymore after the usual time of inactivity. I’ve tried a soft reset but does not help. Anybody else?

                                    B 1 Reply Last reply 16 Dec 2023, 22:47 Reply Quote 0
                                    • B Online
                                      Brad_Olwin Moderator @Guest
                                      last edited by 16 Dec 2023, 22:47

                                      @robis Reported and known by Suunto.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 0
                                      • Z Offline
                                        Zdeněk Hruška Bronze Member
                                        last edited by 17 Dec 2023, 04:53

                                        So the second time after the latest update my OHR stopped working during the night and I had to reset the watch in the morning. Does anybody else has a similar experience?

                                        R 1 Reply Last reply 11 Jan 2024, 05:28 Reply Quote 2
                                        • J Offline
                                          Janne Leppamaki Bronze Member
                                          last edited by 17 Dec 2023, 08:32

                                          OHR stopped working yesterday, but right after nightsleep. Statistics from the night were already a littlebit odd (too short) and later I noticed that OHR was not working anymore. Softreset helped and last night statistics are more accurate also

                                          1 Reply Last reply Reply Quote 0
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