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Software Update 2.30.32

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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  • F Offline
    false Bronze Member @Egika
    last edited by 15 Dec 2023, 10:55

    @Egika I bet it’s absolutely a software problem not a hardware, calibration etc. Draining has increased only in “standby” mode. And it’s literally a joke - 16% in less than 2 days of laying on the table and doing something (but what?) in the background

    Dear Suunto, make 9pp great again!

    E 1 Reply Last reply 15 Dec 2023, 10:58 Reply Quote 0
    • E Offline
      Egika Platinum Member @false
      last edited by 15 Dec 2023, 10:58

      @false I just wand to make sure that we start betting after ruling out the obvious:

      • battery calibration after update
      • OHR sensor firing away while watch is lying on a reflective surface
        -?

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      F 1 Reply Last reply 15 Dec 2023, 12:06 Reply Quote 0
      • F Offline
        false Bronze Member @Egika
        last edited by false 15 Dec 2023, 12:06

        @Egika

        2- ohr is switched off as well as any other sensors/metrics etc. I don’t use the watch between trainings

        1- Please tell me why is it obvious? Because for me it’s not. And how could you explain increased consumption only in certain modes, I guess if it’s really needed to be calibrated it will affect all modes without exception. It’s ok to ‘calibrate’ li-ion once in a couple of months but this shouldn’t have anything with software updates. It’s not the first update for 9pp and I’ve never done (specially) calibration after any of them. So yeah, I bet standby mode is broken.

        PS: now I’m on a vacation without watch charger (as I usually do) from today I have to switch the watch off after every training just to be sure I can track my run in a few days. Nice. Reliable.

        PPS: if calibration is really needed after every update then we (users) should hear it from Suunto release notes not from other users on the forum

        E 1 Reply Last reply 15 Dec 2023, 12:16 Reply Quote 0
        • E Offline
          Egika Platinum Member @false
          last edited by 15 Dec 2023, 12:16

          @false said in Software Update 2.30.32:

          @Egika

          2- ohr is switched off as well as any other sensors/metrics etc. I don’t use the watch between trainings

          thank you for the information

          1- Please tell me why is it obvious? Because for me it’s not. And how could you explain increased consumption only in certain modes, I guess if it’s really needed to be calibrated it will affect all modes without exception.

          Correct! Maybe I did not read properly.

          It’s ok to ‘calibrate’ li-ion once in a couple of months but this shouldn’t have anything with software updates. It’s not the first update for 9pp and I’ve never did (specially) calibration after any of them. So yeah, I bet standby mode is broken.

          Sometimes the missing calibration after software updates is more obvious, sometimes not. That BMS is reset after some update is confirmed knowledge from Suunto devs. I never did calibration as well, as it levels out automatically. It is just good to know that a quicker dropping charge displayed after an update is to be expected.

          PS: now I’m on a vacation without watch charger (as I usually do) from today I have to switch the watch off after every training just to be sure I can track my run in a few days. Nice. Reliable.

          PPS: if calibration is really needed after every update then we (users) should hear it from Suunto release notes not from other users on the forum

          Not needed. Just needed if you want to rest assured that a higher discharge rate after update is nothing bad. And this is why I begin with the “obvious”. This is like the tech support hotline asks you first if the power plug is plugged in and you of course are miles ahead with your own assessment of the situation. Still for some people calling, the plug indeed is not plugged 🙂

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User
            last edited by A Former User 16 Dec 2023, 09:10

            Hi, I rarely take off my watch but today while I was in the office, I put it on the shelf next to me and noticed that it doesn’t go to sleep (display all black) anymore after the usual time of inactivity. I’ve tried a soft reset but does not help. Anybody else?

            B 1 Reply Last reply 16 Dec 2023, 22:47 Reply Quote 0
            • B Offline
              Brad_Olwin Moderator @Guest
              last edited by 16 Dec 2023, 22:47

              @robis Reported and known by Suunto.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              1 Reply Last reply Reply Quote 0
              • Z Offline
                Zdeněk Hruška Bronze Member
                last edited by 17 Dec 2023, 04:53

                So the second time after the latest update my OHR stopped working during the night and I had to reset the watch in the morning. Does anybody else has a similar experience?

                R 1 Reply Last reply 11 Jan 2024, 05:28 Reply Quote 2
                • J Offline
                  Janne Leppamaki Bronze Member
                  last edited by 17 Dec 2023, 08:32

                  OHR stopped working yesterday, but right after nightsleep. Statistics from the night were already a littlebit odd (too short) and later I noticed that OHR was not working anymore. Softreset helped and last night statistics are more accurate also

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User
                    last edited by 17 Dec 2023, 10:02

                    I have no idea what is going on now. I put the watch on a drawer before going to bed and noticed the display was always on. I noticed the battery was low (8%), put it on the charger, this morning the display was still on. Standby and rise to wake are off. I am staring at the watch now and it’s still on, it never goes off anymore and reboots do not help. Anyone else experiencing something similar?

                    P.s. I have noticed the same behavior with the Vertical once (same scenario, low battery) and I am seriously thinking about moving to a different brand now.

                    ? B 2 Replies Last reply 17 Dec 2023, 11:55 Reply Quote 0
                    • ? Offline
                      A Former User @Guest
                      last edited by 17 Dec 2023, 11:55

                      @tomasbartko I asked for a few posts above. It’s a known bug.

                      ? 1 Reply Last reply 17 Dec 2023, 13:09 Reply Quote 0
                      • ? Offline
                        A Former User @Guest
                        last edited by 17 Dec 2023, 13:09

                        @robis just to rule out everything - did you check if the Brightness setting is off in the control panel as well?

                        ? 1 Reply Last reply 17 Dec 2023, 13:27 Reply Quote 0
                        • ? Offline
                          A Former User @Guest
                          last edited by 17 Dec 2023, 13:27

                          @tomasbartko said in Software Update 2.30.32:

                          @robis just to rule out everything - did you check if the Brightness setting is off in the control panel as well?

                          I have:
                          Brightness low
                          Standby off
                          Raise to wake off

                          ? 1 Reply Last reply 18 Dec 2023, 08:49 Reply Quote 0
                          • B Offline
                            Brad_Olwin Moderator @Guest
                            last edited by 17 Dec 2023, 13:34

                            @tomasbartko This is specific to the 9PP, the display does not go off and Suunto knows about this. It will reduce battery life some but it will not affect the function of the watch other than some loss of daily battery life.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            ? 1 Reply Last reply 18 Dec 2023, 08:47 Reply Quote 0
                            • F Offline
                              Francesco Pagano Silver Members Bronze Member
                              last edited by 17 Dec 2023, 17:52

                              I noticed that if you go to Settings --> Display and toggle OFF standby, the display stays always ON and the other way around, I had the setting toggled OFF and the display goes black after a few seconds of no movement. Isn’t this counter-intuitive?
                              haven’t noticed anything strange with battery life but it’s also hard for me to compare: I used the watch only for training before this update, and now I am tracking sleep and 24 hours HR so I have it always on

                              S9PP
                              S5

                              1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @Brad_Olwin
                                last edited by 18 Dec 2023, 08:47

                                @Brad_Olwin thanks for the information. The frustration levels rise from time to time as I’m trying to pitch Suunto to friends and family as super cool, but then something pops up, like this.

                                1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @Guest
                                  last edited by 18 Dec 2023, 08:49

                                  @robis what I meant is this setting (same on 9PP):

                                  fe5665d2-a5a8-47ee-abc5-1aeabe814a14-image.jpeg

                                  ? 1 Reply Last reply 18 Dec 2023, 08:50 Reply Quote 0
                                  • ? Offline
                                    A Former User @Guest
                                    last edited by 18 Dec 2023, 08:50

                                    @tomasbartko yep that off as well

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      minimark069 @Stoke80
                                      last edited by 18 Dec 2023, 10:31

                                      @Stoke80 I have hard reset the watch and still no daily or weekly goal notifications,

                                      Could this be because I have increased my daily goals?

                                      Are the people that are getting the notifications using the standard daily goals?

                                      Suunto S9pp Black
                                      iPhone 13 mini

                                      R 1 Reply Last reply 11 Jan 2024, 05:22 Reply Quote 0
                                      • Ł Offline
                                        Łukasz Szmigiel
                                        last edited by 18 Dec 2023, 11:11

                                        2.30.38? Bugfix?

                                        S9PP 2.40.38

                                        ? F R 3 Replies Last reply 18 Dec 2023, 11:35 Reply Quote 0
                                        • ? Offline
                                          A Former User @Łukasz Szmigiel
                                          last edited by 18 Dec 2023, 11:35

                                          @Łukasz-Szmigiel Damn you, just as I was going to lunch. 😊

                                          1 Reply Last reply Reply Quote 0
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