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    Suunto Smart Sensor HR Monitor No Longer Pairing

    Scheduled Pinned Locked Moved Accessories and other products
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    • stromdiddilyS Offline
      stromdiddily Gold Members
      last edited by

      Have been using a Polar for a while but just switched back to the Suunto sensor to make it easier in the gym.

      Sensor will not pair to my vertical or my phone. Replaced the battery, still no connection. Any tips or tricks from folks here using the same HR monitor?

      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

      Mff73M EgikaE 2 Replies Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @stromdiddily
        last edited by

        @stromdiddily
        Put the battery in the wrong polarity during 3s to reset the sensor (potentially 😊), and place it back normal and check.
        New batteries can also be faulty, so another fresh battery can be tested also.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        TieutieuT 1 Reply Last reply Reply Quote 1
        • EgikaE Offline
          Egika Platinum Member @stromdiddily
          last edited by

          @stromdiddily sure you are using the correct battery? Suunto’s belt is using CR2025, not the more common CR2032.
          The belt will switch on when it has skin contact only.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          stromdiddilyS 1 Reply Last reply Reply Quote 0
          • TieutieuT Online
            Tieutieu Platinum Member @Mff73
            last edited by

            @Mff73 said in Suunto Smart Sensor HR Monitor No Longer Pairing:

            @stromdiddily
            Put the battery in the wrong polarity during 3s to reset the sensor (potentially 😊), and place it back normal and check.

            It this manipulation an “official one” ? I had the issue few month ago : impossible to pair my smart sensor depsite it had always worked perfectly…I had tried everything (changing strap, battery…).
            I had to buy another one.

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing
            S9B titanium Ambassador edition, A3P, X6

            EgikaE 1 Reply Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @Tieutieu
              last edited by

              @Tieutieu yes

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              TieutieuT 1 Reply Last reply Reply Quote 1
              • TieutieuT Online
                Tieutieu Platinum Member @Egika
                last edited by

                @Egika Thanks, I’ll try with my “old” sensor then, hopefully it will be a real spare one if procedure works !

                Suunto’s devices at home :
                Vertical titanium solar
                Suunto Race S
                S9pp titanium sand
                Suunto Wing
                S9B titanium Ambassador edition, A3P, X6

                1 Reply Last reply Reply Quote 0
                • stromdiddilyS Offline
                  stromdiddily Gold Members @Egika
                  last edited by

                  @Egika said in Suunto Smart Sensor HR Monitor No Longer Pairing:

                  @stromdiddily sure you are using the correct battery? Suunto’s belt is using CR2025, not the more common CR2032.
                  The belt will switch on when it has skin contact only.

                  Very sure…wore it for my entire gym session yesterday to make sure the skin contact was sufficient then tried the 3 second reverse trick. Still doesn’t connect 😞

                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                  EgikaE 1 Reply Last reply Reply Quote 0
                  • EgikaE Offline
                    Egika Platinum Member @stromdiddily
                    last edited by

                    @stromdiddily then - broken…?
                    You can still check with a BT app on your phone if the Sensor has any signs of life in it…

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    M stromdiddilyS 2 Replies Last reply Reply Quote 1
                    • M Offline
                      Mauerwegler @Egika
                      last edited by Mauerwegler

                      @Egika said in Suunto Smart Sensor HR Monitor No Longer Pairing:

                      @stromdiddily then - broken…?
                      You can still check with a BT app on your phone if the Sensor has any signs of life in it…

                      @stromdiddily If you’re on iOS there are some apps suggested in this post/thread: https://forum.suunto.com/post/131880

                      Vertical All Black
                      Spartan Ultra Stealth Ti (with Polar H10 or Suunto Smart Sensor)
                      Vector
                      iOS Suunto App (beta)

                      1 Reply Last reply Reply Quote 1
                      • stromdiddilyS Offline
                        stromdiddily Gold Members @Egika
                        last edited by

                        @Egika said in Suunto Smart Sensor HR Monitor No Longer Pairing:

                        @stromdiddily then - broken…?
                        You can still check with a BT app on your phone if the Sensor has any signs of life in it…

                        Yeah…seems like it. Didn’t show up in bluetooth devices on my android or pull in when I tried to connect through SA.

                        Thanks for the tip on reverse polarity, will keep that in mind for next time

                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                        Mff73M 1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @stromdiddily
                          last edited by

                          @stromdiddily
                          did you check the belt instead of the sensor ?
                          https://forum.suunto.com/post/124621
                          if the belt is not waking up the sensor properly, then, probably the sensor looks dead.
                          just to be sure, do you have tested another new fresh battery ? i sometimes have new batteries somehow not powerful enough despite new 😞
                          according to the video, try to plug the sensor on the belt and put both belt electrode in contact to each of them (like short circuit), if it definitively not make the sensor seeable, it is probably dead or something we may not think about

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          1 Reply Last reply Reply Quote 1
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