• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Software Update 2.30.38 (Race / Vertical / 9 Peak Pro)

Scheduled Pinned Locked Moved Watches
136 Posts 52 Posters 18.7k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • A Offline
    asdfghjk
    last edited by 21 Dec 2023, 16:58

    Yesterday I tried to update my Vertical from 2.30.26 and it failed (happened for the first time). Then it took quite a time animating progress bar with “The device is being restored to a safe state”. I think at some point I pressed some button during that and I quite don’t remember how long it took. Anyway, Suunto was revived and had again 2.30.26. I’ve just retried the update and again it failed. Now I’ve been waiting during “The device is being restored to a safe state” for about half an hour. So my questions are:

    1. Why the update failed and how to do the update?
    2. How long does the “restoring to a safe state” can take and what if it fails?

    Thank you for your support.

    A 1 Reply Last reply 21 Dec 2023, 17:32 Reply Quote 0
    • A Offline
      asdfghjk @asdfghjk
      last edited by 21 Dec 2023, 17:32

      @asdfghjk
      A small update from me: the 3rd attempt failed. This time I did watch reset (upper button for 12s), phone reset (so Suunto app was also restarted). Now I’m waiting till the watch is “restored to a safe state”. Any ideas how to perform an update? The battery is 100% and it’s connected nevertheless during the update. The update fails near the end of the progress bar.

      M 1 Reply Last reply 21 Dec 2023, 17:51 Reply Quote 0
      • M Offline
        mikekoski490 Bronze Member @asdfghjk
        last edited by mikekoski490 21 Dec 2023, 17:51

        @asdfghjk Can you get into the settings menu and do a hard reset?

        https://www.suunto.com/en-ca/Support/Product-support/suunto_vertical/suunto_vertical/settings/resetting-your-watch/

        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

        Current: Suunto Race Ti

        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

        Suunto App running on Google Pixel 8/Android 14

        A 1 Reply Last reply 21 Dec 2023, 22:51 Reply Quote 0
        • A Offline
          asdfghjk @mikekoski490
          last edited by 21 Dec 2023, 22:51

          @mikekoski490
          “Restoring to a safe state” was stuck for hours without pushing a button.
          I did a hard reset as suggested and after that an update to 2.30.38 was successful. Thanks!
          I wonder what was blocking before.

          B M 2 Replies Last reply 22 Dec 2023, 04:15 Reply Quote 1
          • B Offline
            Brad_Olwin Moderator @asdfghjk
            last edited by 22 Dec 2023, 04:15

            @asdfghjk Likely the download was somehow corrupted. Glad this worked out.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 0
            • M Offline
              mikekoski490 Bronze Member @asdfghjk
              last edited by 22 Dec 2023, 06:22

              @asdfghjk Awesome! Glad that fixed it.

              Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

              Current: Suunto Race Ti

              Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

              Suunto App running on Google Pixel 8/Android 14

              1 Reply Last reply Reply Quote 0
              • L Offline
                LitchiMonster Bronze Member
                last edited by 22 Dec 2023, 13:24

                I just came back from an overnight hike in the mountains near George, South Africa, and noticed the map no longer shows POIs that have been saved. The November software release showed all saved POIs on the map. The map now only shows a poi if navigating to it. Please bring all POIs back to the map 🙂

                Suunto 9 Baro black
                Suunto Vertical Titanium Solar

                M M 2 Replies Last reply 22 Dec 2023, 13:40 Reply Quote 0
                • M Online
                  Mff73 @LitchiMonster
                  last edited by 22 Dec 2023, 13:40

                  @LitchiMonster
                  still shown on my side after the 2.30.38 for SV.
                  But i didn’t update any map for now.
                  Did you update also the map for that zone ?

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  L 1 Reply Last reply 22 Dec 2023, 13:43 Reply Quote 1
                  • L Offline
                    LitchiMonster Bronze Member @Mff73
                    last edited by 22 Dec 2023, 13:43

                    @Mff73 I’m also on SV, latest firmware. No map updates yet for my area. I tried a soft reset to see if it would show the POIs on the watch, no luck.

                    Suunto 9 Baro black
                    Suunto Vertical Titanium Solar

                    M 1 Reply Last reply 22 Dec 2023, 13:48 Reply Quote 0
                    • M Online
                      Mff73 @LitchiMonster
                      last edited by 22 Dec 2023, 13:48

                      @LitchiMonster
                      strange such different behaviour.
                      Did you eventually try to remove POI from watch and repush it from app, just in case it triggers something in a parallel universe ? 🙂

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        mikekoski490 Bronze Member @LitchiMonster
                        last edited by mikekoski490 22 Dec 2023, 16:02

                        @LitchiMonster I have all updates and have updated the 2 regional maps in my area. All of my poi’s are still showing in SA as well as on map screen in my Race

                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                        Current: Suunto Race Ti

                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                        Suunto App running on Google Pixel 8/Android 14

                        L 1 Reply Last reply 23 Dec 2023, 17:08 Reply Quote 0
                        • L Offline
                          LitchiMonster Bronze Member @mikekoski490
                          last edited by 23 Dec 2023, 17:08

                          @mikekoski490 well I’m back in Cape Town now, and all my local POIs are showing on the map! Strange. They weren’t showing in the George area. Odd.

                          Suunto 9 Baro black
                          Suunto Vertical Titanium Solar

                          1 Reply Last reply Reply Quote 1
                          • T Offline
                            thailon Bronze Member @pavel.samokha
                            last edited by 24 Dec 2023, 08:05

                            @pavel-samokha my 9 Peak Pro had problem because download update failed for some reason. I spent 1 hour yo get watch connected to SuuntoApp again. The firmware is updated right now. I read on watch screen I"m supposed to read about update more in SuuntoApp. Could you help me where to find it please? Is ghere any more specific description what has been fixed than “some stability issues”?

                            Thank you very much.
                            Thailon


                            T3c, Quest, Ambit3 Peak, 9PP, Vertical

                            M 1 Reply Last reply 24 Dec 2023, 09:31 Reply Quote 0
                            • M Online
                              Mff73 @thailon
                              last edited by 24 Dec 2023, 09:31

                              @thailon
                              The first post of this thread is giving details, which are also on suunto’s Web site, and all this thread could give you some details about others questions.
                              https://www.suunto.com/fr-fr/Assistance/Mises-a-jour-logicielles/Notes-de-version/suunto-vertical-software-updates/

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              T 1 Reply Last reply 29 Dec 2023, 07:38 Reply Quote 0
                              • H Offline
                                Highlands
                                last edited by Highlands 26 Dec 2023, 18:27

                                Last night during charging battery, my maps got updated. Forgot to perform a soft reset or at least a simple reboot. Today during my hiking, the Race froze at 2.89 km and at the same time my upper fields on the first screen were missing: vertical speed and altitude. After a couple of minutes the watch got rebooted on its own, 2.87 km from my activity got saved. No idea if the freezing of the watch and the consequent reboot were due to my not rebooting the watch last night. My 9PP has never ever crushed like that. And this was my first time on the Race. Running latest stable software. Sent logs and tomorrow, during working hours, I’ll contact support to inform them about my sent logs.

                                H 1 Reply Last reply 8 Jan 2024, 12:27 Reply Quote 0
                                • F Offline
                                  freddubai @pavel.samokha
                                  last edited by 27 Dec 2023, 06:13

                                  @pavel-samokha I have this update, but after 3 weeks of wearing the watch (Race) I still have no HRV tracking, despite having both sleep and HRV tracking on. The sleep tracking (hour, REM, Light, Deep, Awake) all work fine…

                                  A second issue is that after 6 runs I still don’t have predicted race times. On my 9 pp these showed immediately after .32 software update. I have done one soft reset on the Race, but there has been no change.

                                  What do you recommend?
                                  Best
                                  Fred

                                  Suunto Ambit Peak 3 2014-2016, Spartan Ultra (2) 2016-2021, 9 Baro 2021-2023, 9PP Titanium 2023-2023 (Now used by my daughter), Race Titanium, Other Suunto watches in family - Ambit 3 Sport, Suunto 9, and Suunto Race Titanium, Hammerhead Karoo

                                  S F 2 Replies Last reply 27 Dec 2023, 08:04 Reply Quote 0
                                  • S Offline
                                    surfboomerang @freddubai
                                    last edited by 27 Dec 2023, 08:04

                                    @freddubai Did you also enabled 24/7 HR? I noticed HRV measurements once I enabled it.

                                    Suunto Vertical Titanium Solar
                                    OnePlus Nord 4

                                    1 Reply Last reply Reply Quote 1
                                    • F Offline
                                      freddubai @freddubai
                                      last edited by 27 Dec 2023, 08:07

                                      @freddubai Yes, that has been enabled from the beginning…but so far no HRV info…

                                      Suunto Ambit Peak 3 2014-2016, Spartan Ultra (2) 2016-2021, 9 Baro 2021-2023, 9PP Titanium 2023-2023 (Now used by my daughter), Race Titanium, Other Suunto watches in family - Ambit 3 Sport, Suunto 9, and Suunto Race Titanium, Hammerhead Karoo

                                      B 1 Reply Last reply 27 Dec 2023, 13:04 Reply Quote 0
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by 27 Dec 2023, 08:58

                                        Hrv is measured from day 1 with sleep tracking and hr 24/7. No need to wait 3 weeks. Does sleep tracking report hrv ?

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        S F 2 Replies Last reply 27 Dec 2023, 09:04 Reply Quote 0
                                        • S Offline
                                          surfboomerang @Dimitrios Kanellopoulos
                                          last edited by 27 Dec 2023, 09:04

                                          @Dimitrios-Kanellopoulos from the watch it’s not really obvious that 24/7 HR must be enabled for HRV. Maybe this can change in a future update.

                                          When you enable HRV under the sleep setting it just accepts it without a warning that 24/7 HR needs to be enabled as well.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          1 Reply Last reply Reply Quote 1
                                          76 out of 136
                                          • First post
                                            76/136
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received