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  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • Android 3.64.1 : Generic comment

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    auxinaA
    With this version, I have started to follow other users, and I have detected a problem. Sometimes, I have a notification of new workouts (from other users) however, they are not downloaded. After a few hours they are shown. Does the same thing happen to you?
  • Laps not syncing manual laps in Suunto App or Strava

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    ?
    @Giuseppe-Milanesi actually sportstracker is not the official web interface for suunto. It does not have the same backend database so information on ST is incomplete. I would advice suunto to be more explicit on their digital strategy. I.e. let people know that there is no web interface for those that use SA exclusively. We are at a later stage of grief, acceptance.
  • Activities not syncing but still on watch

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    A
    Hi, I have the same issue, my last run is tagged “not sync” in the suunto apps. I did the last update before the run. This activity is not sync on runalyze and sports-tracker too. Thanks.
  • Move will not sync to SA

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    Dimitrios KanellopoulosD
    @mtheath sort answer. Make you sure you have the latest beta. If that fails find a friend with an android and make sure you have 4.10
  • 3rd party services > Unable to connect to SmashRun

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    Dimitrios KanellopoulosD
    @auxina Can be latest release?
  • Battery drain due to connection between Suunto App and Suunto 9

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    D
    @TELE-HO For some reason it still does that, I expected it not to, but it still synchs automatically after an excercise. It doesn’t seem to synch steps and cal. burns on the fly anymore. You’d have to manually synch or see it happen after an excercise. I can’t be bothered by that. Attached screenshot from my pop-up. [image: 1576751873268-capture.png]
  • S3F - ascent and descent readings in app

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    Aleksandar PetrovicA
    Hi,from the on November 4 I had readings for ascent and descent which made me very happy on my Suunto 3 fitness . But in the laste two weeks ascent and descent are without reading again,why?
  • Duplicate activities in SA

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    H
    @Dimitrios-Kanellopoulos sent you a link in private chat on this forum.
  • Adding (removing) routes to watch stopped working

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    D
    @Dimitrios-Kanellopoulos said in Adding (removing) routes to watch stopped working: @DavorP I am suspecting that this is the issue. With the waypoint version the app uses a new API (different cloud storage). If you don’t mind, could you have a clean version (no routes) and then import back the old ones ? Clear all routes on the watch Clear all routes (if possible) from the app So Install new version. Then use the new version and see if you have issues OK. I finally made it work. I completely deleted all routes, and repeated uninstall, forget pairings, install process. It works now. Thank you all…
  • Can't create route : "problem adding a waypoint, try again"

    route
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    Dimitrios KanellopoulosD
    Hi all we spotted this issue and will be fixed server side asap. Thank you
  • 0 Votes
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    450 Views
    Mff73M
    @isazi said in 4.33* : Insert multiple photos issue: Considering the situation, we can then close this topic. It is reasonable, I will try to add a new tag for this :“issue not fixed but better implementation to come”
  • Runalyze ghost run

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    Mff73M
    @aleksander-h said in Runalyze ghost run: @mff73 could Suunto find the “owner” if they have activity Id? Or is that behind encryption if not public? really don’t know i am just sorcerer’s apprentice
  • Training graph on app

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    C
    Hi everyone, this problem has resolved itself with the latest app update. Thank you for the responses!
  • Route planner gets UK roundabouts wrong

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    Mff73M
    I have this on my SSU running the next year FW update. [image: 1634836041540-smartselect_20211021-190649_chrome.jpg]
  • Assisted GPS N/A since a couple of days on Race S

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    L
    File is current this morning after normal sync! Thanks!
  • wrong time in notifications

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    jthomiJ
    Moved it to [Android] Issues & Bugs, in iOS it seems to be correct.
  • 3.40.0 : Route Sync / Bugs list

    bug
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    sartoricS
    Well … I can’t reproduce the “zombie” issue, but I’m almost sure it was due to a mix of enabling/disabling/renaming operation (img attached) It’s possible to have routes with the same name in SA (guess it’s intentional) but this can create some trouble due to the previously identified data problem [image: 1534002038950-duplicates-resized.jpg] *** Boring Test ALERT *** *** Skip the rest of the message if you’re not interested in nerdy debug stuff *** Starting point : Previous post Renamed Route A -> Aren Sync - 9 Routes in watch - Route Aren in watch Disabled Route Aren - OK (Toggle off) Sync - 8 Route in watch - Route Aren removed from the watch Renamed Route B -> Bren Enabled Route Bren Sync - 9 Routes in watch - Route Bren in watch Enabled Route Aren - OK (Toggle on) Sync - 9 Routes in watch - Route Aren in watch, Route Bren disappeared Renamed Route Aren -> Aren2 Sync - 9 Routes in watch - Route Aren2 in watch Disabled Route Bren - OK (Toggle off) Sync - 8 Route in watch - Route Aren removed from the watch Enabled Bren - OK Renamed Bren -> A Sync - 8 Route in watch - Error in App “! Failed to add route to watch” (Toggle off) Renamed Aren2 -> A Sync - 8 Route in watch - But in SA Route A (Toggle on) Enabled Route A (the one was Bren) - OK Sync - 9 Routes in watch - Route A (the one was Bren) in watch but now it’s not possible to know which one from SA was sent as both toggle are on and data are messed up “cleaned” the SA routes Disabled Route A (the one was Bren) - OK (Toggle off) Sync - 8 Route in watch Disabled Route A - OK (Toggle off) Sync - 8 Route in watch - Error in App “! Failed to add route to watch” (Toggle off) Deleted all SA routes Sync - 8 Routes in watch Sync via Suuntolink … now it’s time to move
  • Pair Heart Rate Sensor with Suunto App (manuel activities)

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    231 Views
    surfboomerangS
    Can someone tell me if this is still not possible? I have to miss my watch for a while because it is being sent back to Suunto for inspection so I thought I would connect the heart rate belt with my phone. I paired the smart sensor in the Bluetooth menu, but Suunto App doesn’t record any heart rate during an activity.
  • Treadmill Sportsmode is flawed

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    B
    @zhang965 wouldn’t solve the problem with Stryd and power as target, would it?
  • Where can I see all sport activities?

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    P
    The app didn’t like my too complex password, but didn’t mention to tell it to the user. So now with “simpler” password it works, sounds like a bulletproof. The sync app worked to endomondo like a charm. So everything is ok ! thx!

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