Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Android 3.64.2 Comments

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    herlasH
    Maybe true, my point is, times recorded for 1K autolaps in the watch should match times of those 1K laps in the app I’ll give you that the others shown in the app .5KM, 2K and 5K are splits at least this is from running perspective
  • Moves not synchronised between my Suunto 9

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    Pierre LP
    @Mff73 Ok thanks for this “pre info” I hope everything will go well
  • Incorrect activity date/time after traveling and changing time zones.

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    sartoricS
    I guess it’s known … https://apizone.suunto.com/fit-description
  • Swimm style missing

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    danisiusD
    @Dimitrios-Kanellopoulos said in Swimm style missing: @danisius Ok we found the bug. Indeed its our fault Thank You it landed in 4.15.2.
  • Pairing failed for some reason

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    Dimitrios KanellopoulosD
    @Davide-Rizzi Ι think that is due to following the Android guidelines. The BT “leaks” location if it’s set on to scanning (other devices can see your BT broadcast). Also this is BLE that scans in the background
  • Restart by itself

    restart
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    freeheelerF
    @mbartxxx I would ask support for a warrenty repair. The service of Suunto is excellent and they also need to know what’s wrong with few devices. It’s good that this does not happen frequently to more users but Suunto can only fix issues they are aware of.
  • 0 Votes
    14 Posts
    1k Views
    G
    @Jose-Luis You have to do a factory reset on your watch to re-establish the link to movescount. Reseting the app or just deleting the route won’t fix it.
  • Ascent missing in old routes

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    sartoricS
    @Dimitrios-Kanellopoulos said in Ascent missing in old routes: I managed to find the issue. Created a bug for this Good And anyway ascent is wrong. Should be 35m at least I was wrong … In fact the route was drawn from top to the bottom. so calculation is correct considering the direction
  • Syncronization issues with Suunto App and other services.

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    Dimitrios KanellopoulosD
    @tiberiu-paun my bad before. I confused the threads
  • [4.22.3] (Visual?) Bug for Route's waypoint

    bug route
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    346 Views
    sartoricS
    @Dimitrios-Kanellopoulos Try now
  • Duplicated Route: "Route in Progress"

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    F
    @surfboomerang said in Duplicated Route: "Route in Progress": bump Got this too now… Same here
  • SA VS Trainigpeaks (hrTSS)

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    Brad_OlwinB
    @scafroglia93 said in SA VS Trainigpeaks (hrTSS): @dulko79 yep 177 It matters how you set zones in TP as well I think but I am not sure.
  • Walking Activity HF Graph is wrong

    Moved
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    isaziI
    @GiPFELKiND if you can send me a PM with a link to that activity, they need it at Suunto to see what is wrong.
  • Incorrect User Settings in Beta App

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    suzzloS
    This problem remains since: We just configure birth year We cannot insert our exact weight (just 70kg or 70.5kg or 71kg…) BR
  • Route Planning Track Does Not Match Map

    android route issue
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    Mff73M
    @stromdiddily No problem, but there is as many different titles for posts, and differents manner to describe the same “issue”, “resquest”, “bug”, that even if some of us remember to have read it, it is sometimes hard to find the source.
  • So many issues ... [or is it only me?]

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    herlasH
    @Dimitrios-Kanellopoulos I bought the watch to keep feed coming to ST. Don’t overlook ST, I’ve been since Nokia days and it’s awesome
  • Samsung Galaxy S9

    samsung galaxy s9 crash
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    S
    @margusl sorry, I forgot to mention it, that I reset all rights to “zero”, when de-installing an app. And I have been asked to grant permission about the position during the first start (which I did), and about the notifications on the watch (which I canceled, because that is not what I have the watch for).
  • Suunto App Notification Settings (Android 5.1.1)

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    Pierre LP
    @margusl Thanks Margusl for the clarification. Conclusion they are really not clever at Suunto side, Discarding notification setting in suunto app what a shame… Many thanks, Pierre.
  • S9 Endurance Pace in SA, RZE and QS

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    Brad_OlwinB
    @silentvoyager Not hard to mark as a race and simply say in the comments that the mode requires it. Personally I don’t care how famous the person is or how many followers they have…not why I am on Strava. Anyway, it would be nice to have it work properly and Dimitrios can chime in here too but…the ONLY 3rd party site I use that does not interpret the data properly is Strava.
  • 1 Votes
    13 Posts
    235 Views
    Dimitrios KanellopoulosD
    We have 2 types of lets say a place (a coordinate on x,y,z) 1 is a POI aka point of interest 2 is a waypoint which is a POI but as part of a route. I think first will come waypoints (that are more requested globally ) and later pois. And yes the UI is huge task you will see it and love it.

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