Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Suunto app and sleep data

    sleep data management two watches
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    466 Views
    freeheelerF
    @herlas known and reported
  • Android 4.104.xx

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    3 Votes
    15 Posts
    903 Views
    Mff73M
    https://forum.suunto.com/post/144746 Same issue with my today activity. [image: 1735586221124-screenshot_20241230_201249_chrome.jpg]
  • Step/Calories/Sleep Gauges and Diary misaligned

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    1 Votes
    14 Posts
    200 Views
    Dimitrios KanellopoulosD
    @suzzlo should be already fixed in next
  • Altitude in app graph differs to movescount

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    sebchastangS
    @dimitrios-kanellopoulos said in Altitude in app graph differs to movescount: @sebchastang The I am not sure if this so fixable. Moveslink 2 is no longer supported. Suuntolink should be the way to sync as movescount of activity analysis is closing. I did check at your data (you can also follow the link you shared) and they look ok. So this while it looks an app representation issue I am not sure if Suunto can prfioritize this as move-slink is not supported. Hello dimitrios, Just a message to confirm altitude graph is OK in Suunto App now that I have switched to SuuntoLink for moves synchronization Thanks again!
  • SA lost move from SSU

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    14 Posts
    259 Views
    Dimitrios KanellopoulosD
    @joaquinxxi yes
  • fitness 3 sleep tracking

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    A
    I had the same problem and it is solved now, thanks Dimitrios.
  • 0 Votes
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    373 Views
    zadowZ
    @Keelan-Birch hm, do you see any discrepancies in your activities? For me, everything works just perfectly at the moment. HR graphs in SA, Strava and Runalyze are nicely aligned. and even R-R intervalls (ibi) looks pretty good. But the thing is, that I changed the strap for my Smart Sensor. Since I have new strap, everything is just fine. So, just a thought…isn’t your strap starting to misbehave…?
  • Lap times including "paused" time?

    lap time pause
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    Jessica MonkJ
    @Dimitrios-Kanellopoulos Cool, yep! Just knowing its up for change is good enough for me, all in time
  • HR Speed Altitude not visible in map view

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    M
    And today it’s back again.
  • Android 3.64.2 Comments

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    herlasH
    Maybe true, my point is, times recorded for 1K autolaps in the watch should match times of those 1K laps in the app I’ll give you that the others shown in the app .5KM, 2K and 5K are splits at least this is from running perspective
  • Moves not synchronised between my Suunto 9

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    109 Views
    Pierre LP
    @Mff73 Ok thanks for this “pre info” I hope everything will go well
  • Incorrect activity date/time after traveling and changing time zones.

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    230 Views
    sartoricS
    I guess it’s known … https://apizone.suunto.com/fit-description
  • Swimm style missing

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    danisiusD
    @Dimitrios-Kanellopoulos said in Swimm style missing: @danisius Ok we found the bug. Indeed its our fault Thank You it landed in 4.15.2.
  • Pairing failed for some reason

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    Dimitrios KanellopoulosD
    @Davide-Rizzi Ι think that is due to following the Android guidelines. The BT “leaks” location if it’s set on to scanning (other devices can see your BT broadcast). Also this is BLE that scans in the background
  • Restart by itself

    restart
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    14 Posts
    357 Views
    freeheelerF
    @mbartxxx I would ask support for a warrenty repair. The service of Suunto is excellent and they also need to know what’s wrong with few devices. It’s good that this does not happen frequently to more users but Suunto can only fix issues they are aware of.
  • 0 Votes
    14 Posts
    1k Views
    G
    @Jose-Luis You have to do a factory reset on your watch to re-establish the link to movescount. Reseting the app or just deleting the route won’t fix it.
  • Ascent missing in old routes

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    1 Votes
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    sartoricS
    @Dimitrios-Kanellopoulos said in Ascent missing in old routes: I managed to find the issue. Created a bug for this Good And anyway ascent is wrong. Should be 35m at least I was wrong … In fact the route was drawn from top to the bottom. so calculation is correct considering the direction
  • Syncronization issues with Suunto App and other services.

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    Dimitrios KanellopoulosD
    @tiberiu-paun my bad before. I confused the threads
  • [4.22.3] (Visual?) Bug for Route's waypoint

    bug route
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    14 Posts
    449 Views
    sartoricS
    @Dimitrios-Kanellopoulos Try now
  • Duplicated Route: "Route in Progress"

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    F
    @surfboomerang said in Duplicated Route: "Route in Progress": bump Got this too now… Same here

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