Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • Suunto app crashes when I select "Connect to Strava"

    Moved
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    115 Views
    Dimitrios KanellopoulosD
    @xdennisma check playstore for updates. Should be there by now
  • Elevation unit wrong in diary view

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    12 Posts
    267 Views
    Ze StuartZ
    @dimitrios-kanellopoulos nicely done!
  • S9P cannot pair with android after factory reset watch

    android
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    156 Views
    freeheelerF
    @Kai-Liu it is noticeable
  • Suunto 9 Power saving

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    renton82R
    @Václav-Král said in Suunto 9 Power saving: @Dimitrios-Kanellopoulos said in Suunto 9 Power saving: Hey thanks for this report. By power saving you mean the feature in options ?/ Yes, feature in options. yw I can confirm this too.
  • Suunto 9 not recording my path when running, walking or cycling

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    Dimitrios KanellopoulosD
    @Václav-Král let me report that
  • Suunto App is always running in the background

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    M
    @77alex77 I can confirm the app is not consuming battery substantially during day time, because other applications use far more battery. However, over the night, the Suunto app consumption seems to be more relevant. Before installing the Suunto App, my phone would just lose ~5% over the night, but now it loses about 10-12%. I can see Suunto App in the battery consuming list. While still distant from out of control, it is still far from ideal. I would prefer manual synchronization rather than using more battery on phone, so I may tryout the force stop option later on. As a side note, I am a regular user of Android Wear before and even though I sync all day long, the battery consumption on the phone seems still better.
  • Various UI issues in Android SA

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    ?
    Basically this should be a speed graph rather than a pace graph but with labels on y axis that reflect the pace. I don’t know if my explanation makes sense but that is how Movescount shows pace graph.
  • Does Suunto app sync treadmill workout distance to Strava?

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    A
    @zhang965 I just figured out the same, with help of @zhang965 . It seems to be a bug. You could follow the discussion here. https://forum.suunto.com/topic/2307/treadmill-tracking-on-spartan-trainer-wrist-hr/25
  • Wrong HR-zones in App. v.3.64.507

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    Dimitrios KanellopoulosD
    Ok keep in mind tomorrow we are performing a service maintenance. Although I don’t promise this problem to go away after that, that should play a major difference to the performance of the app.
  • Could not open "share link to activity"

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    Ivan BI
    Yes, the problem has disappeared. thank
  • Android 4.2.2: Generic Comments

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    E
    @Mff73 Thanks, found it on my app list tab.
  • Public workout type marked as Other6

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    Dimitrios KanellopoulosD
    @Łukasz-Szmigiel yes saw that as well. Clearing the app cache fixes it. Looks like only those stored locally chnage. So no data mess.
  • Error when edit breadcrumb display with SST

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    J
    @Saketo-Nemo I couldn’t reproduce it on IOS (it’s not a tap to change the type of screen, it’s a separate menu and it’s not present for breadcrumb)
  • App not syncing HR data

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    Dimitrios KanellopoulosD
    @KristianH there are people like me from Suunto coordinating this forum, but it’s not an official support forum lets say.
  • Privacy / followers / views

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    Mff73M
    @Dimitrios-Kanellopoulos Thanks. I will ask again to my followers if they are watching my moves so many times, to be sure. But what afraid me as well, is support who is telling i have 4 followers, when i should only have 3, and that my profile is public, when it is not
  • Connectivity issues with Suunto 7

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    Yves FY
    Thanks, the application was already configured in that way, but it still do not help. [image: 1600585857456-screenshot_20200920-091037.png] Any further ideas?
  • Can't find watch

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    Dimitrios KanellopoulosD
    i ll add a note. There online I dont find it
  • Unable to connect Polar OH1 to app

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    herlasH
    Sportstracker never allowed me to use Polar H10, their support went as far as saying it was supposed to work but it never did, it was reported by many users but nothing was fixed. It’ll make some people I know smile if we can get polar HRM to connect with Suunto app
  • Route creation elevation profile

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    AntoineA
    @Panagiotis-Kritikakos i also noticed that. There is an overestimation of elevation in Sunnto App for a while…
  • suunto app closing/minimising immediately after starting it

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    Kai LiuK
    I saw the same thing on my pixel 7 android 13, it resolved itself after closing / openning it a couple times for me

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