@isazi said in S5 - Activity synced without heart (rate):

fit file the issue is exactly that th

perfect explaination and now all good 🙂

@Ketoohs try to do an uninstall and reinstall with good wifi / 4G etc. Maybe its fetching data and gets stuck

@Sempre-Avanti Why not? At least for me I am always happy to hear some out of the box opinions

Further detail: using a different wrist computer (but the same phone/app/Android version), notifications that I know are encrypted (Proton Mail) are not forwarded to the device, same as the Suunto.

@Dimitrios-Kanellopoulos Incidentally, it happened to a friend today after upgrading firmware to the latest (SSS).
Could not pair with MC. Only thing that worked was the airplane mode.
One more trick on our toolset.

@suzzlo Watch update I suppose is needed or its just bad luck on transfering the data.

You don’t need todo anything imo

@kolyany4 if it had to overlay others yes.

I also do not use linear in my apps when one stream only is available. Its based to timestamps so I don’t see a bug. But aligning timestamps when 1 and more charts are available should have a liner scale.

FYI you can export the fit file from sytava or Movescount and load it to my app to detect any issues.

App is quantified-self.io

Just noticed from other thread this is a known issue for Android Pie. Hope it will get addressed soon.

Known under fix. Needs watch update though

@Mikołaj-M

Really really annoying that they do not appear. So even for very very simple analysis like that (time, length, pace and heart rate in each chunk of training) one must still rely on Movescount.

All right, regards.

@suzzlo 😊no problem at all!
Thanks to you and all moderators for your diligence, initiative and patience, this is a place where everyone can be sure to receive an answer, as helpful as possible. And as most of the participants are no native speakers and have rather unique ways to express concerns and describe issues that really is no easy achievement!

@zadow yes man! I am now in standby mode that is why I am also more infront of my PC

@flypg 🤣 🤣 🤣

Well, I had other sportwatches, and even in the DND mode they received the notifications from the phone, there was just no vibration/sound or pop-up.

So, about this. Eventually I gave up and let the watch update without saving the data. Then Suuntolink worked for a while, though the app remained useless (could connect but synching reliably crashed the app).

Now Suuntolink has stopped working. It will tell me happily that my “watch is up to date”, but it won’t synch anything anymore. Ever.

I’m nearly at the point where I think I’m just going to throw it out and “write it off”… This is way too much hassle.

@Brad_Olwin cool man, i realy like the suunto, and i like to upgrade someday when they come out with a competitor of the fenix 5x, something with full maps on the device itself, i thought i saw a glimps of the suunto 7? but i didnt find the post no more, around what date can we expect these update? is it in the long future?
i wish they comunicated a bit better on what to expect or give us a prospect of any kind, it would take the frustration out of it. btw thanks for the info, i apreciate the effort man! 👍

@Sezer-Yiğit
https://forum.suunto.com/topic/2977/suunto-app-service-status/1

App doesn’t responding or connecting, This was a server issue during a couple à hours.
All should be OK now with official and / or beta versions.
For long activities not syncing, it is a known bug in App, and this issue is solved for certain thanks to a fixed 4.1 version shared by @Dimitrios-Kanellopoulos.

@Dimitrios-Kanellopoulos
Thanks Dimitrios, let’s see if the next activity will be synced tomorrow 🙂

@Evangelos-Kopasakis No worries. Good to know btw for other users. You are welcome

Παρακαλώ.