Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • HR avg missing in pool swimming

    Moved
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    herlasH
    @isazi sure, thanks a lot. I’ve given you some examples via PM. Seems to be happening for both Android and iOS BTW.
  • HR values not show on laps table

    bug issue
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    Dimitrios KanellopoulosD
    @suzzlo I see thanks
  • Heart rate graph messed up

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    P
    @Dimitrios-Kanellopoulos Did you get it? Sent it via DM.
  • Android 3.49.2 - Battery saver & Strava & Cadans

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    sartoricS
    @Dimitrios-Kanellopoulos what a pity
  • Android : New connections (Endomondo/Training Peaks)

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    Michal PyzaraM
    This time differences are so bad It changes everything include average speed of moving time. Any ideas?
  • smart notification

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    sartoricS
    @Armin-Schmidt Well, you need to have the background service running to receive notifications. It’s the app that manage the notifications, not the phone itself. If you previously used MC the service was running but without showing any icon. If you check the app watch settings (watch icon - 3 dots) you’ll se an option “enable/disable mobile notification” Regarding HR on watchface , that’s not possible (yet)
  • Laps are not accurate

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    S
    Apologies => I just copied this comment into another thread (Running lap times not matching watch), which seems to be even more fitting in the description. As I don’t want to add another thread and have not found a better one: I find it is a more than a little bit annoying, that there is (the last three runs exactly) 10 seconds difference in the lap-time of the first kilometer between the watch (SSWHR) and the app (the app is faster by 10 seconds), all other kilometers differ only slightly and only sometimes (mostly a maximum of 1-2 seconds). Running distance is between 10,x and 13,x kilometers. The overall distance and time (etc) is identical.
  • notifications on watch face

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    C
    I have deceided to return my watch i really like the look of it but its just not what im looking for i like suunto watchs does anyone reccomend one witha good bright screen and all notifications work
  • Mapbox terrain maps not displaying

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    EgikaE
    @Dimitrios-Kanellopoulos Still the same here. Fine in overview, not there in map view. [image: 1565375542296-e30adcfe-2ba6-4712-a4a2-1d315c51ef80.png] [image: 1565375542283-25c2296a-24ba-4c1e-a64b-9d226d4cb075.png]
  • Change start day of week in SA (Training)

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    315 Views
    isaziI
    BTW this post is the feature suggestion for this. Unfortunately, it only got 22 votes in 3 years, so it does not seem as a priority for users.
  • Suunto Spartan freezes when using the suunto app

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    Dimitrios KanellopoulosD
    Watching. Reset could help.
  • Not all activities are synchronized

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    Dimitrios KanellopoulosD
    @Tomáš-Zahradník What you can do, if you have a mobile with you is to just sync even if the mobile connection is off. The app will store a local copy of the data and will try to upload it eventually. The watch should be able to store up to xh of data with HR etc but after that will rotate. Also keep in mind that a software update will do the same.
  • Elevation gain / time at 0

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    Bruno B MagnanB
    @Maryn I always carry a battery now in any of my trips. I was just hoping not to use it for a watch. Thx
  • 4.12.2 - Calories count in summary / diary

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    sartoricS
    Just as a note. Still there in 4.12.5 [image: 1572207637505-20191027_212141.png]
  • 4.12.4 Android and suunto 9 workout not synced

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    isaziI
    Well let us know how it goes.
  • Data is shown different Watch+App vs. Movescount program

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    N
    I had the same problem, wrote several times to suunto support but no solution… After reading several treads on this forum I decided to try another HR monitor and bought Polar H10, since then I have no problem with heart rate… Suunto belt just don’t last long…couple of months and you need a new one…
  • To share a route

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    ?
    @triumph114 go to share in suunto app then select to internet browser then internet browser will start and download the gpx file into the “downloads” folder
  • Suunto Spartan Ultra - steps / calories (missing data)

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    isaziI
    @Yiannis-Stamos I don’t know. I would assume they are deleted at some point because you can’t store everything all the time.
  • Heart Rate Bug on activity web display

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    EgikaE
    @darxmurf ok, then most likely this bug is related to the pause. I have had the same some months ago with the map.display in the app. Let’s hope it gets fixed soon!
  • Android App don't show steps history

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    freeheelerF
    @dimitrios-kanellopoulos sorry, I missed that few letters describing his watch

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