Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • App not syncing HR data

    Moved
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    11 Posts
    169 Views
    Dimitrios KanellopoulosD
    @KristianH there are people like me from Suunto coordinating this forum, but it’s not an official support forum lets say.
  • Privacy / followers / views

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    1 Votes
    11 Posts
    277 Views
    Mff73M
    @Dimitrios-Kanellopoulos Thanks. I will ask again to my followers if they are watching my moves so many times, to be sure. But what afraid me as well, is support who is telling i have 4 followers, when i should only have 3, and that my profile is public, when it is not
  • Connectivity issues with Suunto 7

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    Yves FY
    Thanks, the application was already configured in that way, but it still do not help. [image: 1600585857456-screenshot_20200920-091037.png] Any further ideas?
  • Can't find watch

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    100 Views
    Dimitrios KanellopoulosD
    i ll add a note. There online I dont find it
  • Unable to connect Polar OH1 to app

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    11 Posts
    166 Views
    herlasH
    Sportstracker never allowed me to use Polar H10, their support went as far as saying it was supposed to work but it never did, it was reported by many users but nothing was fixed. It’ll make some people I know smile if we can get polar HRM to connect with Suunto app
  • Route creation elevation profile

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    375 Views
    AntoineA
    @Panagiotis-Kritikakos i also noticed that. There is an overestimation of elevation in Sunnto App for a while…
  • suunto app closing/minimising immediately after starting it

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    250 Views
    Kai LiuK
    I saw the same thing on my pixel 7 android 13, it resolved itself after closing / openning it a couple times for me
  • TSS value question

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    11 Posts
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    S
    I updated all previous activities with TSS r to TSS hr, and runnings after that came with TSS hr, so it’s solved for me. Thanks all for the hints @rooldaa I guess there’s been a software update changing the default TSS algorithme. When editing the activity to TSS hr I was asked if further activities should use TSS hr also.
  • HR avg missing in pool swimming

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    318 Views
    herlasH
    @isazi sure, thanks a lot. I’ve given you some examples via PM. Seems to be happening for both Android and iOS BTW.
  • 6.2.x

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    W
    @Francesco-Pagano still there. Randon click on the map [image: 1757448911383-1000065750.png]
  • HR values not show on laps table

    bug issue
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    10 Posts
    175 Views
    Dimitrios KanellopoulosD
    @suzzlo I see thanks
  • Heart rate graph messed up

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    202 Views
    P
    @Dimitrios-Kanellopoulos Did you get it? Sent it via DM.
  • Android 3.49.2 - Battery saver & Strava & Cadans

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    10 Posts
    97 Views
    sartoricS
    @Dimitrios-Kanellopoulos what a pity
  • Android : New connections (Endomondo/Training Peaks)

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    10 Posts
    357 Views
    Michal PyzaraM
    This time differences are so bad It changes everything include average speed of moving time. Any ideas?
  • smart notification

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    sartoricS
    @Armin-Schmidt Well, you need to have the background service running to receive notifications. It’s the app that manage the notifications, not the phone itself. If you previously used MC the service was running but without showing any icon. If you check the app watch settings (watch icon - 3 dots) you’ll se an option “enable/disable mobile notification” Regarding HR on watchface , that’s not possible (yet)
  • Laps are not accurate

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    S
    Apologies => I just copied this comment into another thread (Running lap times not matching watch), which seems to be even more fitting in the description. As I don’t want to add another thread and have not found a better one: I find it is a more than a little bit annoying, that there is (the last three runs exactly) 10 seconds difference in the lap-time of the first kilometer between the watch (SSWHR) and the app (the app is faster by 10 seconds), all other kilometers differ only slightly and only sometimes (mostly a maximum of 1-2 seconds). Running distance is between 10,x and 13,x kilometers. The overall distance and time (etc) is identical.
  • notifications on watch face

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    C
    I have deceided to return my watch i really like the look of it but its just not what im looking for i like suunto watchs does anyone reccomend one witha good bright screen and all notifications work
  • Mapbox terrain maps not displaying

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    10 Posts
    280 Views
    EgikaE
    @Dimitrios-Kanellopoulos Still the same here. Fine in overview, not there in map view. [image: 1565375542296-e30adcfe-2ba6-4712-a4a2-1d315c51ef80.png] [image: 1565375542283-25c2296a-24ba-4c1e-a64b-9d226d4cb075.png]
  • Change start day of week in SA (Training)

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    5 Votes
    10 Posts
    315 Views
    isaziI
    BTW this post is the feature suggestion for this. Unfortunately, it only got 22 votes in 3 years, so it does not seem as a priority for users.
  • Suunto Spartan freezes when using the suunto app

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    10 Posts
    109 Views
    Dimitrios KanellopoulosD
    Watching. Reset could help.

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