@Alastair-Padgett said in Newbie ,happy to get any kind of help, advice or guidance : I hope you’re enjoying your new watch. Not sure what you mean with this statement: So with the intro in mind let me ask a few questions ,seemingly everyone is having issues with compatibility with MAC OSX ,and the two current software patches to allow updates and laptop based training work ? Can you explain how did you came to the conclusion that everyone has issues with MacOS compability? You should pair the watch with the either app on iOS or Android. I am also not aware of any laptop based training. I would also advise to read through the manual as a first step: https://ns.suunto.com/Manuals/Suunto_Vertical/Userguides//Suunto_Vertical_UserGuide_EN.pdf

Here is the topic: https://forum.suunto.com/topic/11562/live-location-s-app/148

@Sulli-Nav afaik Suunto is flexible where to produce the watches. Most will be made in their China factory, while it is still possible to produce in Finland. You will get the same high quality and individually tested device where ever the factory is located in the world.

aha …

@giakoud contact support

@Andreas-Rambo-Ropin Are you referring to this? [image: 1756199551185-8e1c8110-538c-4272-b70c-bce49d60c66d-img_6426.jpeg] You can customize your dashboard by clicking on the Customize dashboard down bellow. All companies update their apps at some point, none of them is asking the users. How many versions of one app a company should keep alive to please every user?

@WlodiPawel-87 not possible because at the moment they are seen as two sensors of the same kind

@yovoSI was watch updated meanwhile to new FW? it might cause loosing of recorded activity from the watch

@Tomas-Vujic-Schelin said in Is my new Suunto Smart Heart Rate belt faulty?: What’s your experience with Suunto heart rate belt? Is it difficult to get the connection established? I’ve always struggled with this belt, but I solved the problem once and for all with conductive gel. Since I started using it, I haven’t had any problems and I no longer need to wet it before use. The R-R data here is OK. Also check that the battery level is always above 10/15%, mine starts to disconnect when it’s lower than that. That said I would love to see a new Suunto Smart HR with a better chest starp (see H10) and, why not, with with running dynamic data now that sw v3 supports it

@stevewebb have you by accident enabled do not disturb? Just an idea.

@Ondřej-Deingruber Unfortunately not at the moment