• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

SOFTWARE UPDATE 2.19.42 January 27, 2022

Scheduled Pinned Locked Moved Watches
326 Posts 63 Posters 38.3k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • P Offline
    pilleus
    last edited by pilleus 2 Mar 2022, 17:30 3 Feb 2022, 17:29

    S9B, up-to-date, sport mode biking (custom), S+ (variometer) running in the background (choosed the screen from time to time to look how it is working)

    After an hour and two minutes moving time the recording of the activity stopped immediately and I only saw the watch face without any warning or question to save the activity. I am not sure, if the watch rebooted, because there was traffic and a small road.

    I started a new activity and recognised that the autostop function does stop on a red traffic light, but did not start again. I had to press the upper button to continue.

    The first part of the activity was stored and synced to Suunto app, the second part I stopped at home and it also synced to Suunto app.

    I never had this before.

    https://www.instagram.com/moves.are.life/
    Suunto Vertical Black Lime
    Suunto 9 Peak Pro Black
    Suunto Spartan Ultra Stealth Titanium

    1 Reply Last reply Reply Quote 0
    • L Offline
      Lukas179
      last edited by 3 Feb 2022, 17:37

      Since the software update, the battery of my Suunto 9 Baro is draining really fast (completely dead in less than 24hrs without exercising). Neither soft nor hard reset has helped so far. Has anyone experienced similar problems? Any suggestions?
      Suunto chat support operating times are unfortunately not very user-friendly if you have to work 9 to 5.

      W C J 3 Replies Last reply 3 Feb 2022, 20:11 Reply Quote 1
      • W Offline
        wmichi @Lukas179
        last edited by 3 Feb 2022, 20:11

        @lukas179 Today I got my new Suunto 9 Baro Granite Blue Titanium. Turned it on (37% battery), updated to latest firmware, charged to 70%, went 2 hours cross country skiing (gps on, notifications disabled, backlight off, connected to H10, battery mode performance). The battery was down to 50%. 10% per hour is a little bit too much and far away from the advertised battery life.

        Maybe the battery needs calibration after the update?

        E J 2 Replies Last reply 3 Feb 2022, 20:14 Reply Quote 1
        • E Offline
          Egika Platinum Member @wmichi
          last edited by 3 Feb 2022, 20:14

          @wmichi exactly! It has always been like this after updates.
          Give it a full charge so the internal energy meter can get a reference point.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          M 1 Reply Last reply 3 Feb 2022, 20:32 Reply Quote 2
          • M Offline
            markytarky Silver Members @Egika
            last edited by 3 Feb 2022, 20:32

            @egika never happend to me, so it’s not the case for every watch. But it may help, I hope.

            Instagram
            —————————————————————
            Watch: S9B customized, S9P all black
            Suunto App: iOS beta

            1 Reply Last reply Reply Quote 0
            • S Offline
              surfboomerang @surfboomerang
              last edited by 3 Feb 2022, 21:49

              @surfboomerang said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

              @pavlas I’m not sure. Haven’t payed much attention to it yet.
              I have only one missed call notification at the moment which would exceed the 48hrs threshold this evening. I’ll keep you informed

              Ok, not sure how it should work, but it has been more than 48 hours after the missed call notification and it still shows in the watch. Even after a sync with SA.

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              S 1 Reply Last reply 4 Feb 2022, 10:28 Reply Quote 0
              • C Offline
                cosme.costa @Lukas179
                last edited by cosme.costa 2 Apr 2022, 10:28 4 Feb 2022, 08:34

                @lukas179 give it a full charge cycle, re-flash the firmware if the charge cycle doesn’t work. In fact with this last firmware they corrected an excessive battery drain in idle mode. With previous software and my configuration I had to recharge the watch every 5.5/6 days, with the new one 8 days has passed and I still have 20% remaining (7 hours of GPS and I expect to do one hour more this evening before I charge it).

                I 1 Reply Last reply 5 Feb 2022, 03:03 Reply Quote 4
                • S Offline
                  surfboomerang @surfboomerang
                  last edited by 4 Feb 2022, 10:28

                  @surfboomerang said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

                  @surfboomerang said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

                  @pavlas I’m not sure. Haven’t payed much attention to it yet.
                  I have only one missed call notification at the moment which would exceed the 48hrs threshold this evening. I’ll keep you informed

                  Ok, not sure how it should work, but it has been more than 48 hours after the missed call notification and it still shows in the watch. Even after a sync with SA.

                  Aaanndd… it’s gone!

                  @Pavlas so it does seem to work. Although not after exactly 48 hours.

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  P 1 Reply Last reply 4 Feb 2022, 11:04 Reply Quote 1
                  • P Offline
                    Pavlas @surfboomerang
                    last edited by 4 Feb 2022, 11:04

                    @surfboomerang I still have a missed call from January 31st 😞

                    🔺Vertical All Black

                    ex:
                    Ambit2 Black
                    Ambit3 Peak Sapphire
                    Spartan Ultra Stealth Titanium
                    S9B All Black
                    >>> YouTube Channel <<<

                    D 1 Reply Last reply 4 Feb 2022, 11:10 Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Pavlas
                      last edited by 4 Feb 2022, 11:10

                      @pavlas oh that can be because it was not clean up.

                      Can you reboot the watch?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      P 1 Reply Last reply 4 Feb 2022, 11:13 Reply Quote 0
                      • P Offline
                        Pavlas @Dimitrios Kanellopoulos
                        last edited by Pavlas 2 Apr 2022, 11:14 4 Feb 2022, 11:13

                        @dimitrios-kanellopoulos Yes, reboot always helps. I thought it would clear itself after 48 hours.

                        🔺Vertical All Black

                        ex:
                        Ambit2 Black
                        Ambit3 Peak Sapphire
                        Spartan Ultra Stealth Titanium
                        S9B All Black
                        >>> YouTube Channel <<<

                        D 1 Reply Last reply 4 Feb 2022, 11:26 Reply Quote 0
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Pavlas
                          last edited by 4 Feb 2022, 11:26

                          Ok lets see that should not happen

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          P 1 Reply Last reply 4 Feb 2022, 17:44 Reply Quote 0
                          • P Offline
                            Pavlas @Dimitrios Kanellopoulos
                            last edited by 4 Feb 2022, 17:44

                            @dimitrios-kanellopoulos For clarification - I use notifications only for calls. And there is a problem only with missed and rejected calls. There is always one left.
                            That missed call will be overwritten by another missed call next time. And so it goes on and on.

                            🔺Vertical All Black

                            ex:
                            Ambit2 Black
                            Ambit3 Peak Sapphire
                            Spartan Ultra Stealth Titanium
                            S9B All Black
                            >>> YouTube Channel <<<

                            1 Reply Last reply Reply Quote 0
                            • I Offline
                              ierisch Bronze Member @cosme.costa
                              last edited by 5 Feb 2022, 03:03

                              @cosme-costa Hi, could you tell me your config when you dont working out?

                              C 1 Reply Last reply 7 Feb 2022, 07:35 Reply Quote 0
                              • J Offline
                                jtahka @wmichi
                                last edited by 6 Feb 2022, 08:17

                                @wmichi said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

                                @lukas179 Today I got my new Suunto 9 Baro Granite Blue Titanium. Turned it on (37% battery), updated to latest firmware, charged to 70%, went 2 hours cross country skiing (gps on, notifications disabled, backlight off, connected to H10, battery mode performance). The battery was down to 50%. 10% per hour is a little bit too much and far away from the advertised battery life.

                                Maybe the battery needs calibration after the update?

                                I have same issue S9B. Updated new software and went to sleep 69% on battery -> battery died during night. Charged it to 100% at morning and 2,5h exercise immediately after charging and 69% on battery after that. Rest of day just watch mode so basically no use and seems that battery has died around 2.00am. So battery will survive less than one day. Very disaoppointed to this because watch is basically useless after this! Any advices how to fix this?

                                P 1 Reply Last reply 6 Feb 2022, 09:20 Reply Quote 1
                                • P Offline
                                  pilleus @jtahka
                                  last edited by 6 Feb 2022, 09:20

                                  @jtahka my S9B needs 25 % of the battery for a bike ride over 2,5 hours (best gps mode). No idea how it was before the update. I got it 3 days ago and updated it before the first usage.

                                  https://www.instagram.com/moves.are.life/
                                  Suunto Vertical Black Lime
                                  Suunto 9 Peak Pro Black
                                  Suunto Spartan Ultra Stealth Titanium

                                  J 1 Reply Last reply 6 Feb 2022, 09:30 Reply Quote 0
                                  • J Offline
                                    jtahka @pilleus
                                    last edited by 6 Feb 2022, 09:30

                                    @pilleus

                                    With earlier softwares the battery usage during exercise was less than with the new one but there is not that big downgrade than with watch mode usage. Battery going from ~70% to 0% in less than 12h in watch mode is far from normal. 😥

                                    I 1 Reply Last reply 6 Feb 2022, 17:15 Reply Quote 1
                                    • I Offline
                                      isazi Moderator @jtahka
                                      last edited by 6 Feb 2022, 17:15

                                      @jtahka it is not normal indeed. Maybe you can try to reset your watch, and also contact support because battery should last close to a week, not 12 hours.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      J 1 Reply Last reply 6 Feb 2022, 17:45 Reply Quote 0
                                      • J Offline
                                        jtahka @isazi
                                        last edited by jtahka 2 Jun 2022, 17:45 6 Feb 2022, 17:45

                                        @isazi said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

                                        @jtahka it is not normal indeed. Maybe you can try to reset your watch, and also contact support because battery should last close to a week, not 12 hours.

                                        Have done resets, all kind. Not effecting. Have been monitoring the situation in every 30mins during the day. Conclusion is that battery drains 8% per hour in time mode. Not cool at all.

                                        I 1 Reply Last reply 6 Feb 2022, 20:03 Reply Quote 0
                                        • I Offline
                                          isazi Moderator @jtahka
                                          last edited by 6 Feb 2022, 20:03

                                          @jtahka I trust you, but this does not seem to be the norm. And with reset you mean hard reset with Suuntolink right? I suggest you to contact support and ask for advice. If you watch is under warranty they can even check it up for you.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 1
                                          234 out of 326
                                          • First post
                                            234/326
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received