SOFTWARE UPDATE 2.19.42 January 27, 2022

Lukas179

Since the software update, the battery of my Suunto 9 Baro is draining really fast (completely dead in less than 24hrs without exercising). Neither soft nor hard reset has helped so far. Has anyone experienced similar problems? Any suggestions?
Suunto chat support operating times are unfortunately not very user-friendly if you have to work 9 to 5.

wmichi

@lukas179 Today I got my new Suunto 9 Baro Granite Blue Titanium. Turned it on (37% battery), updated to latest firmware, charged to 70%, went 2 hours cross country skiing (gps on, notifications disabled, backlight off, connected to H10, battery mode performance). The battery was down to 50%. 10% per hour is a little bit too much and far away from the advertised battery life.

Maybe the battery needs calibration after the update?

Egika

@wmichi exactly! It has always been like this after updates.
Give it a full charge so the internal energy meter can get a reference point.

markytarky

@egika never happend to me, so it’s not the case for every watch. But it may help, I hope.

surfboomerang

@surfboomerang said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

@pavlas I’m not sure. Haven’t payed much attention to it yet.
I have only one missed call notification at the moment which would exceed the 48hrs threshold this evening. I’ll keep you informed

Ok, not sure how it should work, but it has been more than 48 hours after the missed call notification and it still shows in the watch. Even after a sync with SA.

cosme.costa

@lukas179 give it a full charge cycle, re-flash the firmware if the charge cycle doesn’t work. In fact with this last firmware they corrected an excessive battery drain in idle mode. With previous software and my configuration I had to recharge the watch every 5.5/6 days, with the new one 8 days has passed and I still have 20% remaining (7 hours of GPS and I expect to do one hour more this evening before I charge it).

surfboomerang

@surfboomerang said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

@surfboomerang said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

@pavlas I’m not sure. Haven’t payed much attention to it yet.
I have only one missed call notification at the moment which would exceed the 48hrs threshold this evening. I’ll keep you informed

Ok, not sure how it should work, but it has been more than 48 hours after the missed call notification and it still shows in the watch. Even after a sync with SA.

Aaanndd… it’s gone!

@Pavlas so it does seem to work. Although not after exactly 48 hours.

Pavlas

@surfboomerang I still have a missed call from January 31st

Dimitrios Kanellopoulos

@pavlas oh that can be because it was not clean up.

Can you reboot the watch?

Pavlas

@dimitrios-kanellopoulos Yes, reboot always helps. I thought it would clear itself after 48 hours.

Dimitrios Kanellopoulos

Ok lets see that should not happen

Pavlas

@dimitrios-kanellopoulos For clarification - I use notifications only for calls. And there is a problem only with missed and rejected calls. There is always one left.
That missed call will be overwritten by another missed call next time. And so it goes on and on.

ierisch

@cosme-costa Hi, could you tell me your config when you dont working out?

jtahka

@wmichi said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

@lukas179 Today I got my new Suunto 9 Baro Granite Blue Titanium. Turned it on (37% battery), updated to latest firmware, charged to 70%, went 2 hours cross country skiing (gps on, notifications disabled, backlight off, connected to H10, battery mode performance). The battery was down to 50%. 10% per hour is a little bit too much and far away from the advertised battery life.

Maybe the battery needs calibration after the update?

I have same issue S9B. Updated new software and went to sleep 69% on battery -> battery died during night. Charged it to 100% at morning and 2,5h exercise immediately after charging and 69% on battery after that. Rest of day just watch mode so basically no use and seems that battery has died around 2.00am. So battery will survive less than one day. Very disaoppointed to this because watch is basically useless after this! Any advices how to fix this?

pilleus

@jtahka my S9B needs 25 % of the battery for a bike ride over 2,5 hours (best gps mode). No idea how it was before the update. I got it 3 days ago and updated it before the first usage.

jtahka

@pilleus

With earlier softwares the battery usage during exercise was less than with the new one but there is not that big downgrade than with watch mode usage. Battery going from ~70% to 0% in less than 12h in watch mode is far from normal.

isazi

@jtahka it is not normal indeed. Maybe you can try to reset your watch, and also contact support because battery should last close to a week, not 12 hours.

jtahka

@isazi said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

@jtahka it is not normal indeed. Maybe you can try to reset your watch, and also contact support because battery should last close to a week, not 12 hours.

Have done resets, all kind. Not effecting. Have been monitoring the situation in every 30mins during the day. Conclusion is that battery drains 8% per hour in time mode. Not cool at all.

isazi

@jtahka I trust you, but this does not seem to be the norm. And with reset you mean hard reset with Suuntolink right? I suggest you to contact support and ask for advice. If you watch is under warranty they can even check it up for you.

cosme.costa

@ierisch No notifications, no sleep tracking and no HR tracking (this is the main battery life killer for this watch). I use the same watchface that the S9P with white background (the one with the weekdays and exercises duration dots).

I have to say, that I am very happy with this update, I have the same battery drain than always during workouts and the best one in idle mode.

If your issues started after flashing the last firmware probably something went awry during the installation , so I would try a complete charge cycle, then a Suuntolink hard reset, then a re-flash of the firmware with the zip file and if none of the before work then I would contact support.

@pilleus I think your consumption is quite ok but in the high side , if I compare it with running time. But if you are in the first charge cycles and taking into account that the battery meter is not linear I would not be afraid.