S9P gets stuck in the "Saving" screen after finishing a session
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Interesting topic! I thought it was my imagination, but I also experienced longer times when an activity is saved
I didnāt record that many lately, so I wasnāt sure ā¦ I did a soft reset. Weāll see how it goes today 
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By the way: Could updates be made optional? I really donāt like to be forced to updatesā¦ Being a developer myself, I do understand the reasons for it, but as a customer I still donāt like it. Typically, Iād never run an update immedtiately, but wait a few days to see if there are any issues.
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@Simon
the updates are not being tested with customers but with a fieldtester team.
some rare bugs can still exist, but I see that my watch is running very stable and waiting for couple of weeks doesnāt make sense to me personally. neither does installing only the second latest update. -
@Efejota Thatās my impression too, it seems that the watch is becoming laggier day by day.
For example, in this last month, when I start and activity with Route Navigation activated, Iāve checked 3 or 4 times that if you switch screens between altitude screen and the route screen the screen freezes in the middle of that transition between screens, and you have to push central button to recover the screen, the touchscreen doesnāt work until that. Itās a bit weird.Also when you start activity pushing upper button it takes several seconds (5sec?) to start the activity screen and several seconds to show the heartrate data (6-8sec?)
Iām thinking applying a hard reset to restore default settings and ācleanā all the data and compare the behavior.
Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.
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@jjpaz said in S9P gets stuck in the "Saving" screen after finishing a session:
Also when you start activity pushing upper button it takes several seconds (5sec?) to start the activity screen and several seconds to show the heartrate data (6-8sec?)
Always been like that, the watch starts recording but the screen changes to the activity after few seconds, so it has nothing to do with the latest firmware. However, I heard Suunto is working on making this faster
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I had the same issue today with the latest software installed and Suunto HR belt. The watch hanged on syncing hr data screen and I had to perform a soft-reset after waiting for 15-20 minutes. The result was to lose the activity.
@Suunto team: Apart from any software issues that can be related with this, it would be useful to have a skip option on this screen, so when such issue occurs we can just skip the hr data and save the activity with the rest data.
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@Panagiotis-Kritikakos Are you sure the watch hung, if using the Smartsensor it re-syncs HR data to capture anything missing. Sometimes the watch face will go blank. Give a couple minutes to make sure.
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@Brad_Olwin The watch was on syncing hr data screen, showing being in progress without getting a blank screen. I waited for at least 15-20 minutes before doing a reset. After the reset the whole activity was lost. I have submitted logs some time after the incident.
Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
Garmin eTrex 30x -
@isazi said in S9P gets stuck in the "Saving" screen after finishing a session:
@jjpaz said in S9P gets stuck in the "Saving" screen after finishing a session:
Also when you start activity pushing upper button it takes several seconds (5sec?) to start the activity screen and several seconds to show the heartrate data (6-8sec?)
Always been like that, the watch starts recording but the screen changes to the activity after few seconds, so it has nothing to do with the latest firmware. However, I heard Suunto is working on making this faster
Iām not sure it is true, that watch is recording. I have S9 baro. I was on a race, my gps was fixed and I saw HR belt connected with my HR in zone 1 on starting line. I press start button at real start. In activity I can see start later few meters and HR started even later already on top of my zone 3
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@Panagiotis-Kritikakos Sorry to hear this, the next update should take care of this problem. However, it has not happened to me on release firmware. When a crash happens, send logs to Suunto as soon as the watch is connected. PM me with your username, the time and date logs were sent and if possible the time and date of crash. I will file a bug report with Suunto.
Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing
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@Brad_Olwin Sure, I will should it occurs again.
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@Brad_Olwin New crash today, third time in two weeks. I sent logs to Suunto after soft reset and sync.
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Just to give an update: I recorded several activities and canāt really confirm that it takes too long on my watch to save. S9P always took some time for saving an activity, but it never failed for me and I canāt say if it takes longer now than before any update.
Cheers!
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After the third ācrashā 11 days ago I performed a hard reset 10 days ago.
Since that reset it seems that the time it tooks to save activities is less than before.
Perhaps when the watch is full of activities (or low free memory) it takes more time to save also it can cause a crash if empty of memory.
Just my point of viewā¦ -
@Brad_Olwin min Peak crashed today, stuck on āsavingā activity and then I lost my run. Will send logs now. can the run be retrieved from the logs?
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@jjpaz did you get your activity retrieved?
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@loopylou72 I donāt think there is a way to recover your activity.
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This has happened twice with my S9Baro. Once, after 15 minutes I did a soft reset and I lost my activity, second time, after 10 min, I started pressing the buttons and suddenly the watch went to the summary screen. Iām telling you because if it happens again you can try pressing the buttons.
I have to say too, that has only happened twice in 3 years.
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@jjpaz @isazi @Brad_Olwin. I have noticed that there are problems with at least some Suunto+. In particular with the fat burner the watch hangs when trying to advance the screen to the next after starting the exercise. It is a consistent behaviour. Good thing is that you can move back with fingers and then the behavious seems more normal. I think that it can be related to the initial moments of the activity/suunto+ activation (maybe for computing reasons?). Screen seems to respond normally after that, although in some ocassions take more time than usual to change.
Could you check if it is the same for you? S9P.
J
