Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Bug in latest firmware 2.23.20

    Scheduled Pinned Locked Moved Suunto 9 Peak
    31 Posts 12 Posters 2.8k Views 12 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      mr blom @freeheeler
      last edited by

      @freeheeler Right now I´m using the cross-country skiing, basic mode. Using a polar belt to mesuare the HR, using best performance for GPS, no battery saving. Have tried difference GPS seetings.

      Very basic settings. The problem started in December. Its more frequently now. Last time it failed I tried to pause the activity for a few minutes. But was still hanging.

      I notes in one of the exercise, I could see in the Suunto app when replaying the exercise it runs smooth in the begining and then start to lag.

      surfboomerangS 1 Reply Last reply Reply Quote 2
      • surfboomerangS Offline
        surfboomerang @mr blom
        last edited by surfboomerang

        @mr-blom I use the same setup in winter for running. Only difference is the profile ofcourse; running instead of cross-country. My watch has never stopped recording or crashed in it’s entire lifetime.

        After the winter, I use the OHR again instead of the Polar belt.

        Edit: I just read carefully and noticed that you use a basic profile. My running profile is custom. Maybe something you can try to see if the issue is in the profile?

        Edit 2: Something else that crosses my mind… what other settings do you use? E.g. Backlight settings, touch screen, music controls (and do you use the controls during activity?),

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        1 Reply Last reply Reply Quote 1
        • ? Offline
          A Former User @chargerunner
          last edited by A Former User

          @chargerunner said in Bug in latest firmware 2.23.20:

          and/or a target (only distance, I’ve never set a duration target)

          I can’t say anything about Strava because I don’t use it, but as far as the distance/time goal is concerned, I use it constantly (w/ or w/o S+ and all possible permutations with other settings, w/ oHR, w/ Suunto smart/Polar verity sense sensors and Polar stride sensor) and so far I’ve never encountered any hiccups or anything like that. One thing to say: I have a habit of doing a soft reset every now and then, and I don’t know if that protects me from hiccups (I will try w/o it from now on).

          M ? 2 Replies Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            What app version are you on ? Yes it will be possible to downgrade ?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            jjpazJ 1 Reply Last reply Reply Quote 2
            • jjpazJ Offline
              jjpaz Bronze Member @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos To be able to choose between two firmware versions (newest and last stable one) would be very interesting. People with many orr constant issues could test a downgrade and verify if the issues dissapear.

              Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

              Dimitrios KanellopoulosD BeepiB 2 Replies Last reply Reply Quote 2
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @jjpaz
                last edited by

                @jjpaz should be on next beta I think. Or if not already out. Android wise.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 4
                • BeepiB Offline
                  Beepi @jjpaz
                  last edited by

                  @jjpaz i downgraded from 2.23 to 2.20.30. it’s fine now

                  jjpazJ 1 Reply Last reply Reply Quote 3
                  • jjpazJ Offline
                    jjpaz Bronze Member @Beepi
                    last edited by jjpaz

                    @Beepi Great!! Your watch was S9B, is that right?

                    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                    BeepiB 1 Reply Last reply Reply Quote 0
                    • M Offline
                      mr blom @Guest
                      last edited by

                      Today I did a restart of the watch before my exercise and it worked. Can be a coincidence. My thoughts is that it can be a memory issue.

                      @gi0vanni Is it possible to downgrade the Peak? I have not find a way to do it.

                      freeheelerF 1 Reply Last reply Reply Quote 1
                      • freeheelerF Offline
                        freeheeler @mr blom
                        last edited by

                        @mr-blom
                        I have posted all info you need to downgrade in my first reply to your initial post 🙂
                        all is described in the link.
                        select your device name, the firmware you would like to downgrade to, download it and drag it into your SuuntoLink with the watch connected
                        hope the issues with your watch will be solved this way and of course for the future ✊

                        living sideways

                        zhang965Z 1 Reply Last reply Reply Quote 0
                        • zhang965Z Offline
                          zhang965 @freeheeler
                          last edited by

                          @freeheeler

                          S9p can be downgraded now?

                          Winners Wear Winners

                          freeheelerF Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                          • freeheelerF Offline
                            freeheeler @zhang965
                            last edited by

                            @zhang965
                            true, the file isn’t there for S9P, I recalled wrong.
                            sorry @mr-blom

                            living sideways

                            jjpazJ 1 Reply Last reply Reply Quote 0
                            • jjpazJ Offline
                              jjpaz Bronze Member @freeheeler
                              last edited by

                              @freeheeler And S9P is upgraded vía OTA, not by Suuntolink…

                              Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                              1 Reply Last reply Reply Quote 0
                              • BeepiB Offline
                                Beepi @jjpaz
                                last edited by

                                @jjpaz yes. I was experiencing a bug where the Suunto plus apps didn’t work at all/crushed in activity. Keep in mind if you downgrade that you have to set up the watch after it, as all your customisations are deleted. You can find the firmware following the link above and scrolling down.

                                1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @zhang965
                                  last edited by

                                  @zhang965 in latest android yes I think

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 1
                                  • M Offline
                                    mr blom
                                    last edited by

                                    I have done a restart of the watch before every exercise. And it worked for a few days. Today it didn’t work. It seems to be more worse. Can I downgrade the watch? I have the peak and can’t connect it through the suunto-link.

                                    Right now I have to use one of my old watches can’t have a watch crashing all the time.

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @mr blom
                                      last edited by

                                      @mr-blom are you using S+? Do you use the latest android beta? That should allow you to downgrade afaik

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      M jjpazJ 2 Replies Last reply Reply Quote 0
                                      • M Offline
                                        mr blom @Dimitrios Kanellopoulos
                                        last edited by mr blom

                                        @Dimitrios-Kanellopoulos Right now I have an IPhone. I think have an 2 years old Samsung lying somewhere, so maybe I can use that.

                                        1 Reply Last reply Reply Quote 0
                                        • jjpazJ Offline
                                          jjpaz Bronze Member @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos I have the latest Android Beta and I can’t find any “downgrade” menu.
                                          It only shows “Your software is updated” when you check for new software and can’t choose any version, as usual.

                                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                          1 Reply Last reply Reply Quote 1
                                          • isaziI Offline
                                            isazi Moderator
                                            last edited by

                                            Suunto sent us a message, we need some information from people having crashes, please contact me with a DM for more info. Thanks.

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

                                            1 Reply Last reply Reply Quote 2
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy