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    Bug in latest firmware 2.23.20

    Scheduled Pinned Locked Moved Suunto 9 Peak
    31 Posts 12 Posters 2.8k Views 12 Watching
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    • surfboomerangS Offline
      surfboomerang @mr blom
      last edited by surfboomerang

      @mr-blom I use the same setup in winter for running. Only difference is the profile ofcourse; running instead of cross-country. My watch has never stopped recording or crashed in it’s entire lifetime.

      After the winter, I use the OHR again instead of the Polar belt.

      Edit: I just read carefully and noticed that you use a basic profile. My running profile is custom. Maybe something you can try to see if the issue is in the profile?

      Edit 2: Something else that crosses my mind… what other settings do you use? E.g. Backlight settings, touch screen, music controls (and do you use the controls during activity?),

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      1 Reply Last reply Reply Quote 1
      • ? Offline
        A Former User @chargerunner
        last edited by A Former User

        @chargerunner said in Bug in latest firmware 2.23.20:

        and/or a target (only distance, I’ve never set a duration target)

        I can’t say anything about Strava because I don’t use it, but as far as the distance/time goal is concerned, I use it constantly (w/ or w/o S+ and all possible permutations with other settings, w/ oHR, w/ Suunto smart/Polar verity sense sensors and Polar stride sensor) and so far I’ve never encountered any hiccups or anything like that. One thing to say: I have a habit of doing a soft reset every now and then, and I don’t know if that protects me from hiccups (I will try w/o it from now on).

        M ? 2 Replies Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by

          What app version are you on ? Yes it will be possible to downgrade ?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          jjpazJ 1 Reply Last reply Reply Quote 2
          • jjpazJ Offline
            jjpaz Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos To be able to choose between two firmware versions (newest and last stable one) would be very interesting. People with many orr constant issues could test a downgrade and verify if the issues dissapear.

            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

            Dimitrios KanellopoulosD BeepiB 2 Replies Last reply Reply Quote 2
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @jjpaz
              last edited by

              @jjpaz should be on next beta I think. Or if not already out. Android wise.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 4
              • BeepiB Offline
                Beepi @jjpaz
                last edited by

                @jjpaz i downgraded from 2.23 to 2.20.30. it’s fine now

                jjpazJ 1 Reply Last reply Reply Quote 3
                • jjpazJ Offline
                  jjpaz Bronze Member @Beepi
                  last edited by jjpaz

                  @Beepi Great!! Your watch was S9B, is that right?

                  Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                  BeepiB 1 Reply Last reply Reply Quote 0
                  • M Offline
                    mr blom @Guest
                    last edited by

                    Today I did a restart of the watch before my exercise and it worked. Can be a coincidence. My thoughts is that it can be a memory issue.

                    @gi0vanni Is it possible to downgrade the Peak? I have not find a way to do it.

                    freeheelerF 1 Reply Last reply Reply Quote 1
                    • freeheelerF Offline
                      freeheeler @mr blom
                      last edited by

                      @mr-blom
                      I have posted all info you need to downgrade in my first reply to your initial post 🙂
                      all is described in the link.
                      select your device name, the firmware you would like to downgrade to, download it and drag it into your SuuntoLink with the watch connected
                      hope the issues with your watch will be solved this way and of course for the future ✊

                      living sideways

                      zhang965Z 1 Reply Last reply Reply Quote 0
                      • zhang965Z Offline
                        zhang965 @freeheeler
                        last edited by

                        @freeheeler

                        S9p can be downgraded now?

                        Winners Wear Winners

                        freeheelerF Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler @zhang965
                          last edited by

                          @zhang965
                          true, the file isn’t there for S9P, I recalled wrong.
                          sorry @mr-blom

                          living sideways

                          jjpazJ 1 Reply Last reply Reply Quote 0
                          • jjpazJ Offline
                            jjpaz Bronze Member @freeheeler
                            last edited by

                            @freeheeler And S9P is upgraded vía OTA, not by Suuntolink…

                            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                            1 Reply Last reply Reply Quote 0
                            • BeepiB Offline
                              Beepi @jjpaz
                              last edited by

                              @jjpaz yes. I was experiencing a bug where the Suunto plus apps didn’t work at all/crushed in activity. Keep in mind if you downgrade that you have to set up the watch after it, as all your customisations are deleted. You can find the firmware following the link above and scrolling down.

                              1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @zhang965
                                last edited by

                                @zhang965 in latest android yes I think

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                1 Reply Last reply Reply Quote 1
                                • M Offline
                                  mr blom
                                  last edited by

                                  I have done a restart of the watch before every exercise. And it worked for a few days. Today it didn’t work. It seems to be more worse. Can I downgrade the watch? I have the peak and can’t connect it through the suunto-link.

                                  Right now I have to use one of my old watches can’t have a watch crashing all the time.

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @mr blom
                                    last edited by

                                    @mr-blom are you using S+? Do you use the latest android beta? That should allow you to downgrade afaik

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    M jjpazJ 2 Replies Last reply Reply Quote 0
                                    • M Offline
                                      mr blom @Dimitrios Kanellopoulos
                                      last edited by mr blom

                                      @Dimitrios-Kanellopoulos Right now I have an IPhone. I think have an 2 years old Samsung lying somewhere, so maybe I can use that.

                                      1 Reply Last reply Reply Quote 0
                                      • jjpazJ Offline
                                        jjpaz Bronze Member @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos I have the latest Android Beta and I can’t find any “downgrade” menu.
                                        It only shows “Your software is updated” when you check for new software and can’t choose any version, as usual.

                                        Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                        1 Reply Last reply Reply Quote 1
                                        • isaziI Offline
                                          isazi Moderator
                                          last edited by

                                          Suunto sent us a message, we need some information from people having crashes, please contact me with a DM for more info. Thanks.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 2
                                          • ? Offline
                                            A Former User @Guest
                                            last edited by

                                            @gi0vanni said in Bug in latest firmware 2.23.20:

                                            @chargerunner said in Bug in latest firmware 2.23.20:

                                            and/or a target (only distance, I’ve never set a duration target)

                                            I use it constantly (w/ or w/o S+ and all possible permutations with other settings, w/ oHR, w/ Suunto smart/Polar verity sense sensors and Polar stride sensor) and so far I’ve never encountered any hiccups or anything like that. One thing to say: I have a habit of doing a soft reset every now and then, and I don’t know if that protects me from hiccups (I will try w/o it from now on).

                                            until now I’ve not been able to trigger any issue… tried all the nasty possible things. my watch seems immune 😲

                                            C 1 Reply Last reply Reply Quote 2
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