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    Hotfix 2.23.24

    Scheduled Pinned Locked Moved Suunto 9
    46 Posts 21 Posters 4.2k Views
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    • H Offline
      halajos Bronze Member
      last edited by

      Is this issue related? Or was that fixed already? I had it only once, long ago.

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @halajos
        last edited by

        @halajos the fix should not be related to that.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 1
        • TieutieuT Offline
          Tieutieu Platinum Member @isazi
          last edited by

          @isazi said in Hotfix 2.23.24:

          If you had your watch crashing during activities without a clear pattern, go to Suuntolink and download the update that has been released today.

          Is there other things fixed (I think of Suunto apps that can’t be selected for example) ?

          Is this update recommended even if we don’t have the crash during exercises ?

          Best regards.

          Mathieu

          Suunto’s devices at home :
          Vertical titanium solar
          Suunto Race S
          S9pp titanium sand
          Suunto Wing
          S9B titanium Ambassador edition, A3P, X6

          isaziI 1 Reply Last reply Reply Quote 1
          • isaziI Offline
            isazi Moderator @Tieutieu
            last edited by

            @Tieutieu to the best of my knowledge, this update is made to fix a specific bug. I personally would install it anyway, even if the bug didn’t affect me so far, to avoid it happening in the future.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            R TieutieuT 2 Replies Last reply Reply Quote 1
            • R Offline
              renandp11 @isazi
              last edited by

              @isazi Hi there! Sorry I’m 3 days new to Suunto. Is there a way to download latest hotfix? My Suunto link app is still trying to download v2.23.20 and my Suunto 9 Baro remains crashed with the downward arrow and second dost flashing. Tried soft reset but remains the same. Thanks for advicing!

              isaziI EgikaE 2 Replies Last reply Reply Quote 0
              • TieutieuT Offline
                Tieutieu Platinum Member @isazi
                last edited by

                @isazi said in Hotfix 2.23.24:

                @Tieutieu to the best of my knowledge, this update is made to fix a specific bug. I personally would install it anyway, even if the bug didn’t affect me so far, to avoid it happening in the future.

                Thanks !

                Suunto’s devices at home :
                Vertical titanium solar
                Suunto Race S
                S9pp titanium sand
                Suunto Wing
                S9B titanium Ambassador edition, A3P, X6

                1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @renandp11
                  last edited by

                  @renandp11 that should not happen. What operating system are you using? Which Suuntolink version?

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 0
                  • Andi BuzerA Offline
                    Andi Buzer Bronze Member @isazi
                    last edited by

                    @isazi is there an ETA for this fix for the s9p? Mine crashed two to three times at every workout in the last week

                    Watches:
                    Suunto 9
                    Suunto 9 Peak Titanium

                    isaziI 1 Reply Last reply Reply Quote 2
                    • isaziI Offline
                      isazi Moderator @Andi Buzer
                      last edited by

                      @Andi-Buzer I have no knowledge about that, will share updates if I do.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      1 Reply Last reply Reply Quote 1
                      • EgikaE Offline
                        Egika Platinum Member @renandp11
                        last edited by

                        @renandp11 If Suuntolink does not find the update automatically, you can try this link to manually download the file (then drag the zip onto the watch in SuuntoLink)
                        https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.24.1722-F.zip

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        1 Reply Last reply Reply Quote 0
                        • BeepiB Offline
                          Beepi @isazi
                          last edited by

                          @isazi this patch didn’t solve the bug affecting the Suunto app loop:pace. I bet also other apps are involved, although I don’t use them. Just select the app and start the activity. The app will show once and then if you scroll/swipe the screens, it will freeze or disappear (black screen). Just try it out. This bug was reported months ago in the forum. Is disappointing you don’t hear.

                          N 1 Reply Last reply Reply Quote 0
                          • N Offline
                            nseslija Bronze Member @Beepi
                            last edited by

                            @Beepi i have the same problem with the app loop speed. The workaround, while waiting for the fix from Suunto, is to remove all the apps from the watch , reset the watch and then add the apps back to the watch. The solution works for some time, and then all over again…

                            Ambit 2S
                            Ambit 3 Peak
                            Suunto 9 baro
                            Suunto Vertical Ti Solar

                            isaziI 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @nseslija
                              last edited by

                              @nseslija a reset is needed? Just removing the S+ app from the watch and then add it again does not solve the issue?
                              I was not aware that the S+ loop app does not work, I use it with my S9P often.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              N BeepiB 2 Replies Last reply Reply Quote 0
                              • N Offline
                                nseslija Bronze Member @isazi
                                last edited by

                                @isazi I think that I tried without reset and it didn’t work…

                                Ambit 2S
                                Ambit 3 Peak
                                Suunto 9 baro
                                Suunto Vertical Ti Solar

                                1 Reply Last reply Reply Quote 1
                                • BeepiB Offline
                                  Beepi @isazi
                                  last edited by

                                  @isazi I have tried it all: soft reset, hard reset, downgrading, removing-adding apps, but it’s always the same… I have the 9baro though…

                                  N 1 Reply Last reply Reply Quote 0
                                  • N Offline
                                    nseslija Bronze Member @Beepi
                                    last edited by

                                    @Beepi It worked for me…

                                    Ambit 2S
                                    Ambit 3 Peak
                                    Suunto 9 baro
                                    Suunto Vertical Ti Solar

                                    BeepiB 1 Reply Last reply Reply Quote 0
                                    • BeepiB Offline
                                      Beepi @nseslija
                                      last edited by

                                      @nseslija having to reset saggests that not the app is foulty but the integration of the app with some sport modes… I use it for example in connection with the sport mode for cross country skiing…

                                      N 1 Reply Last reply Reply Quote 0
                                      • N Offline
                                        nseslija Bronze Member @Beepi
                                        last edited by

                                        @Beepi I use it in custom cycling sport mode. I don’t think it is sport mode related, don’t sure… I noticed that it has stopped working after the SA update once …maybe just coincidence…

                                        Ambit 2S
                                        Ambit 3 Peak
                                        Suunto 9 baro
                                        Suunto Vertical Ti Solar

                                        BeepiB 1 Reply Last reply Reply Quote 0
                                        • BeepiB Offline
                                          Beepi @nseslija
                                          last edited by

                                          @nseslija bug was introduced with the software version 2.20.30… I had no problems before…

                                          1 Reply Last reply Reply Quote 0
                                          • L Offline
                                            lgranjon
                                            last edited by

                                            Hi
                                            This hotfix is just for suunto 9 and not for suunto 9 peak ? Same bugs are available in suunto 9 peak I think.
                                            Thanks

                                            isaziI 1 Reply Last reply Reply Quote 0
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