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    Hotfix 2.23.24

    Scheduled Pinned Locked Moved Suunto 9
    46 Posts 21 Posters 4.2k Views
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    • BeepiB Offline
      Beepi @isazi
      last edited by

      @isazi this patch didn’t solve the bug affecting the Suunto app loop:pace. I bet also other apps are involved, although I don’t use them. Just select the app and start the activity. The app will show once and then if you scroll/swipe the screens, it will freeze or disappear (black screen). Just try it out. This bug was reported months ago in the forum. Is disappointing you don’t hear.

      N 1 Reply Last reply Reply Quote 0
      • N Offline
        nseslija Bronze Member @Beepi
        last edited by

        @Beepi i have the same problem with the app loop speed. The workaround, while waiting for the fix from Suunto, is to remove all the apps from the watch , reset the watch and then add the apps back to the watch. The solution works for some time, and then all over again…

        Ambit 2S
        Ambit 3 Peak
        Suunto 9 baro
        Suunto Vertical Ti Solar

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @nseslija
          last edited by

          @nseslija a reset is needed? Just removing the S+ app from the watch and then add it again does not solve the issue?
          I was not aware that the S+ loop app does not work, I use it with my S9P often.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          N BeepiB 2 Replies Last reply Reply Quote 0
          • N Offline
            nseslija Bronze Member @isazi
            last edited by

            @isazi I think that I tried without reset and it didn’t work…

            Ambit 2S
            Ambit 3 Peak
            Suunto 9 baro
            Suunto Vertical Ti Solar

            1 Reply Last reply Reply Quote 1
            • BeepiB Offline
              Beepi @isazi
              last edited by

              @isazi I have tried it all: soft reset, hard reset, downgrading, removing-adding apps, but it’s always the same… I have the 9baro though…

              N 1 Reply Last reply Reply Quote 0
              • N Offline
                nseslija Bronze Member @Beepi
                last edited by

                @Beepi It worked for me…

                Ambit 2S
                Ambit 3 Peak
                Suunto 9 baro
                Suunto Vertical Ti Solar

                BeepiB 1 Reply Last reply Reply Quote 0
                • BeepiB Offline
                  Beepi @nseslija
                  last edited by

                  @nseslija having to reset saggests that not the app is foulty but the integration of the app with some sport modes… I use it for example in connection with the sport mode for cross country skiing…

                  N 1 Reply Last reply Reply Quote 0
                  • N Offline
                    nseslija Bronze Member @Beepi
                    last edited by

                    @Beepi I use it in custom cycling sport mode. I don’t think it is sport mode related, don’t sure… I noticed that it has stopped working after the SA update once …maybe just coincidence…

                    Ambit 2S
                    Ambit 3 Peak
                    Suunto 9 baro
                    Suunto Vertical Ti Solar

                    BeepiB 1 Reply Last reply Reply Quote 0
                    • BeepiB Offline
                      Beepi @nseslija
                      last edited by

                      @nseslija bug was introduced with the software version 2.20.30… I had no problems before…

                      1 Reply Last reply Reply Quote 0
                      • L Offline
                        lgranjon
                        last edited by

                        Hi
                        This hotfix is just for suunto 9 and not for suunto 9 peak ? Same bugs are available in suunto 9 peak I think.
                        Thanks

                        isaziI 1 Reply Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator @lgranjon
                          last edited by

                          @lgranjon yes this is for S9 and S9 baro.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 0
                          • MdzOttM Offline
                            MdzOtt
                            last edited by

                            Interestingly, I just got a notification of the upgrade (4 weeks after it was released!). I never had the problem, so I wasn’t looking for this fix. But it is interesting why suddenly the SA decided to notify me.

                            S9 Baro
                            SA on Android
                            Ambit 3 Peak
                            Ambit 2 Sapphire

                            1 Reply Last reply Reply Quote 0
                            • MdzOttM Offline
                              MdzOtt
                              last edited by

                              Even more interesting is that after the hotfix was applied, the SuuntoLink forced me to reset the watch and I lost all the customisation I made so far (e.g. Sports Modes).
                              This is yet another reason why SA should enable some sort of backup of the watch.

                              S9 Baro
                              SA on Android
                              Ambit 3 Peak
                              Ambit 2 Sapphire

                              1 Reply Last reply Reply Quote 8
                              • Nic PuiaN Offline
                                Nic Puia
                                last edited by Nic Puia

                                Edit: Nvm. Got it from a different thread!

                                Worst update ever! Screwed up my S9 so bad. Crashes during the activity and keeps resetting. Anyone have a link for the previous update to downgrade?

                                W Vladan BabovicV 2 Replies Last reply Reply Quote 0
                                • W Offline
                                  Wilson75 @Nic Puia
                                  last edited by

                                  @Nic-Puia weird. Since I updated my s9b no crashes anymore.

                                  Suunto Vertical Titanium
                                  Suunto Wing
                                  SA (bêta) on Pixel 9pro

                                  S9B Titanium (sold)
                                  SSU (sold)

                                  Mitch9M 1 Reply Last reply Reply Quote 0
                                  • Mitch9M Offline
                                    Mitch9 @Wilson75
                                    last edited by

                                    @Wilson75 said in Hotfix 2.23.24:

                                    @Nic-Puia weird. Since I updated my s9b no crashes anymore.

                                    Same here! No more crashes!

                                    Watch: Suunto Vertical Titanium Solar (Sand)
                                    SA: Android (beta)
                                    HRS: Polar H10

                                    Nic PuiaN 1 Reply Last reply Reply Quote 0
                                    • Nic PuiaN Offline
                                      Nic Puia @Mitch9
                                      last edited by

                                      @Mitch9
                                      I think I hard reset it and updated it 5 times, both 2.23.20 and 2.23.24 versions.
                                      With 2.23.20, it acquires the GPS but still crashes. With 2.23.24 can’t acquire it at all and eventually crashes in couple minutes while trying to acquire it.
                                      It all started after I updated it first time to 2.23.24 last night.
                                      I’m stuck at this point, it crashes every time on either version.
                                      I just need to wait for another fw update release I guess. Hope it happens soon.

                                      ? 1 Reply Last reply Reply Quote 0
                                      • ? Offline
                                        A Former User @Nic Puia
                                        last edited by

                                        @Nic-Puia said in Hotfix 2.23.24:

                                        @Mitch9
                                        I think I hard reset it and updated it 5 times, both 2.23.20 and 2.23.24 versions.
                                        With 2.23.20, it acquires the GPS but still crashes. With 2.23.24 can’t acquire it at all and eventually crashes in couple minutes while trying to acquire it.
                                        It all started after I updated it first time to 2.23.24 last night.
                                        I’m stuck at this point, it crashes every time on either version.
                                        I just need to wait for another fw update release I guess. Hope it happens soon.

                                        Or maybe your watch has some defect which started at the time you updated it.

                                        Nic PuiaN 1 Reply Last reply Reply Quote 0
                                        • Nic PuiaN Offline
                                          Nic Puia @Guest
                                          last edited by

                                          @André-Faria
                                          Could be. Just started last night after I updated. I should have stayed away. 😞
                                          It worked flawlessly up until then. It’s something to do with the GPS, I can see it flashing, looking for signal, when I start an activity and within 1 min it crashes showing the down arrow on the screen right after.
                                          Basically it’s useless right now, I can look at the sun and tell what time it is. LOL

                                          ? 1 Reply Last reply Reply Quote 0
                                          • ? Offline
                                            A Former User @Nic Puia
                                            last edited by

                                            @Nic-Puia said in Hotfix 2.23.24:

                                            @André-Faria
                                            Could be. Just started last night after I updated. I should have stayed away. 😞
                                            It worked flawlessly up until then. It’s something to do with the GPS, I can see it flashing, looking for signal, when I start an activity and within 1 min it crashes showing the down arrow on the screen right after.
                                            Basically it’s useless right now, I can look at the sun and tell what time it is. LOL

                                            Maybe try the reset/firmware flashing in another pc, be sure to then sync it, allow 10-15, and then go outside to try to get a fix.

                                            Nic PuiaN 1 Reply Last reply Reply Quote 0
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