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    Hotfix 2.23.24

    Scheduled Pinned Locked Moved Suunto 9
    46 Posts 21 Posters 4.2k Views
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    • TieutieuT Offline
      Tieutieu Platinum Member @isazi
      last edited by

      @isazi said in Hotfix 2.23.24:

      If you had your watch crashing during activities without a clear pattern, go to Suuntolink and download the update that has been released today.

      Is there other things fixed (I think of Suunto apps that can’t be selected for example) ?

      Is this update recommended even if we don’t have the crash during exercises ?

      Best regards.

      Mathieu

      Suunto’s devices at home :
      Vertical titanium solar
      Suunto Race S
      S9pp titanium sand
      Suunto Wing
      S9B titanium Ambassador edition, A3P, X6

      isaziI 1 Reply Last reply Reply Quote 1
      • isaziI Offline
        isazi Moderator @Tieutieu
        last edited by

        @Tieutieu to the best of my knowledge, this update is made to fix a specific bug. I personally would install it anyway, even if the bug didn’t affect me so far, to avoid it happening in the future.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        R TieutieuT 2 Replies Last reply Reply Quote 1
        • R Offline
          renandp11 @isazi
          last edited by

          @isazi Hi there! Sorry I’m 3 days new to Suunto. Is there a way to download latest hotfix? My Suunto link app is still trying to download v2.23.20 and my Suunto 9 Baro remains crashed with the downward arrow and second dost flashing. Tried soft reset but remains the same. Thanks for advicing!

          isaziI EgikaE 2 Replies Last reply Reply Quote 0
          • TieutieuT Offline
            Tieutieu Platinum Member @isazi
            last edited by

            @isazi said in Hotfix 2.23.24:

            @Tieutieu to the best of my knowledge, this update is made to fix a specific bug. I personally would install it anyway, even if the bug didn’t affect me so far, to avoid it happening in the future.

            Thanks !

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing
            S9B titanium Ambassador edition, A3P, X6

            1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @renandp11
              last edited by

              @renandp11 that should not happen. What operating system are you using? Which Suuntolink version?

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 0
              • Andi BuzerA Offline
                Andi Buzer Bronze Member @isazi
                last edited by

                @isazi is there an ETA for this fix for the s9p? Mine crashed two to three times at every workout in the last week

                Watches:
                Suunto 9
                Suunto 9 Peak Titanium

                isaziI 1 Reply Last reply Reply Quote 2
                • isaziI Offline
                  isazi Moderator @Andi Buzer
                  last edited by

                  @Andi-Buzer I have no knowledge about that, will share updates if I do.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 1
                  • EgikaE Offline
                    Egika Platinum Member @renandp11
                    last edited by

                    @renandp11 If Suuntolink does not find the update automatically, you can try this link to manually download the file (then drag the zip onto the watch in SuuntoLink)
                    https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.24.1722-F.zip

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    1 Reply Last reply Reply Quote 0
                    • BeepiB Offline
                      Beepi @isazi
                      last edited by

                      @isazi this patch didn’t solve the bug affecting the Suunto app loop:pace. I bet also other apps are involved, although I don’t use them. Just select the app and start the activity. The app will show once and then if you scroll/swipe the screens, it will freeze or disappear (black screen). Just try it out. This bug was reported months ago in the forum. Is disappointing you don’t hear.

                      N 1 Reply Last reply Reply Quote 0
                      • N Offline
                        nseslija Bronze Member @Beepi
                        last edited by

                        @Beepi i have the same problem with the app loop speed. The workaround, while waiting for the fix from Suunto, is to remove all the apps from the watch , reset the watch and then add the apps back to the watch. The solution works for some time, and then all over again…

                        Ambit 2S
                        Ambit 3 Peak
                        Suunto 9 baro
                        Suunto Vertical Ti Solar

                        isaziI 1 Reply Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator @nseslija
                          last edited by

                          @nseslija a reset is needed? Just removing the S+ app from the watch and then add it again does not solve the issue?
                          I was not aware that the S+ loop app does not work, I use it with my S9P often.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          N BeepiB 2 Replies Last reply Reply Quote 0
                          • N Offline
                            nseslija Bronze Member @isazi
                            last edited by

                            @isazi I think that I tried without reset and it didn’t work…

                            Ambit 2S
                            Ambit 3 Peak
                            Suunto 9 baro
                            Suunto Vertical Ti Solar

                            1 Reply Last reply Reply Quote 1
                            • BeepiB Offline
                              Beepi @isazi
                              last edited by

                              @isazi I have tried it all: soft reset, hard reset, downgrading, removing-adding apps, but it’s always the same… I have the 9baro though…

                              N 1 Reply Last reply Reply Quote 0
                              • N Offline
                                nseslija Bronze Member @Beepi
                                last edited by

                                @Beepi It worked for me…

                                Ambit 2S
                                Ambit 3 Peak
                                Suunto 9 baro
                                Suunto Vertical Ti Solar

                                BeepiB 1 Reply Last reply Reply Quote 0
                                • BeepiB Offline
                                  Beepi @nseslija
                                  last edited by

                                  @nseslija having to reset saggests that not the app is foulty but the integration of the app with some sport modes… I use it for example in connection with the sport mode for cross country skiing…

                                  N 1 Reply Last reply Reply Quote 0
                                  • N Offline
                                    nseslija Bronze Member @Beepi
                                    last edited by

                                    @Beepi I use it in custom cycling sport mode. I don’t think it is sport mode related, don’t sure… I noticed that it has stopped working after the SA update once …maybe just coincidence…

                                    Ambit 2S
                                    Ambit 3 Peak
                                    Suunto 9 baro
                                    Suunto Vertical Ti Solar

                                    BeepiB 1 Reply Last reply Reply Quote 0
                                    • BeepiB Offline
                                      Beepi @nseslija
                                      last edited by

                                      @nseslija bug was introduced with the software version 2.20.30… I had no problems before…

                                      1 Reply Last reply Reply Quote 0
                                      • L Offline
                                        lgranjon
                                        last edited by

                                        Hi
                                        This hotfix is just for suunto 9 and not for suunto 9 peak ? Same bugs are available in suunto 9 peak I think.
                                        Thanks

                                        isaziI 1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @lgranjon
                                          last edited by

                                          @lgranjon yes this is for S9 and S9 baro.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

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                                          • MdzOttM Offline
                                            MdzOtt
                                            last edited by

                                            Interestingly, I just got a notification of the upgrade (4 weeks after it was released!). I never had the problem, so I wasn’t looking for this fix. But it is interesting why suddenly the SA decided to notify me.

                                            S9 Baro
                                            SA on Android
                                            Ambit 3 Peak
                                            Ambit 2 Sapphire

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