Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Hotfix 2.23.24

    Scheduled Pinned Locked Moved Suunto 9
    46 Posts 21 Posters 4.4k Views 19 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Andi BuzerA Offline
      Andi Buzer Bronze Member @isazi
      last edited by

      @isazi is there an ETA for this fix for the s9p? Mine crashed two to three times at every workout in the last week

      Watches:
      Suunto 9
      Suunto 9 Peak Titanium

      isaziI 1 Reply Last reply Reply Quote 2
      • isaziI Offline
        isazi Moderator @Andi Buzer
        last edited by

        @Andi-Buzer I have no knowledge about that, will share updates if I do.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 1
        • EgikaE Offline
          Egika Platinum Member @renandp11
          last edited by

          @renandp11 If Suuntolink does not find the update automatically, you can try this link to manually download the file (then drag the zip onto the watch in SuuntoLink)
          https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.24.1722-F.zip

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - Titanium Courtney
          Run Lime

          1 Reply Last reply Reply Quote 0
          • BeepiB Offline
            Beepi @isazi
            last edited by

            @isazi this patch didn’t solve the bug affecting the Suunto app loop:pace. I bet also other apps are involved, although I don’t use them. Just select the app and start the activity. The app will show once and then if you scroll/swipe the screens, it will freeze or disappear (black screen). Just try it out. This bug was reported months ago in the forum. Is disappointing you don’t hear.

            N 1 Reply Last reply Reply Quote 0
            • N Offline
              nseslija Bronze Member @Beepi
              last edited by

              @Beepi i have the same problem with the app loop speed. The workaround, while waiting for the fix from Suunto, is to remove all the apps from the watch , reset the watch and then add the apps back to the watch. The solution works for some time, and then all over again…

              Ambit 2S
              Ambit 3 Peak
              Suunto 9 baro
              Suunto Vertical Ti Solar

              isaziI 1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @nseslija
                last edited by

                @nseslija a reset is needed? Just removing the S+ app from the watch and then add it again does not solve the issue?
                I was not aware that the S+ loop app does not work, I use it with my S9P often.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                N BeepiB 2 Replies Last reply Reply Quote 0
                • N Offline
                  nseslija Bronze Member @isazi
                  last edited by

                  @isazi I think that I tried without reset and it didn’t work…

                  Ambit 2S
                  Ambit 3 Peak
                  Suunto 9 baro
                  Suunto Vertical Ti Solar

                  1 Reply Last reply Reply Quote 1
                  • BeepiB Offline
                    Beepi @isazi
                    last edited by

                    @isazi I have tried it all: soft reset, hard reset, downgrading, removing-adding apps, but it’s always the same… I have the 9baro though…

                    N 1 Reply Last reply Reply Quote 0
                    • N Offline
                      nseslija Bronze Member @Beepi
                      last edited by

                      @Beepi It worked for me…

                      Ambit 2S
                      Ambit 3 Peak
                      Suunto 9 baro
                      Suunto Vertical Ti Solar

                      BeepiB 1 Reply Last reply Reply Quote 0
                      • BeepiB Offline
                        Beepi @nseslija
                        last edited by

                        @nseslija having to reset saggests that not the app is foulty but the integration of the app with some sport modes… I use it for example in connection with the sport mode for cross country skiing…

                        N 1 Reply Last reply Reply Quote 0
                        • N Offline
                          nseslija Bronze Member @Beepi
                          last edited by

                          @Beepi I use it in custom cycling sport mode. I don’t think it is sport mode related, don’t sure… I noticed that it has stopped working after the SA update once …maybe just coincidence…

                          Ambit 2S
                          Ambit 3 Peak
                          Suunto 9 baro
                          Suunto Vertical Ti Solar

                          BeepiB 1 Reply Last reply Reply Quote 0
                          • BeepiB Offline
                            Beepi @nseslija
                            last edited by

                            @nseslija bug was introduced with the software version 2.20.30… I had no problems before…

                            1 Reply Last reply Reply Quote 0
                            • L Offline
                              lgranjon
                              last edited by

                              Hi
                              This hotfix is just for suunto 9 and not for suunto 9 peak ? Same bugs are available in suunto 9 peak I think.
                              Thanks

                              isaziI 1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @lgranjon
                                last edited by

                                @lgranjon yes this is for S9 and S9 baro.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 0
                                • MdzOttM Offline
                                  MdzOtt
                                  last edited by

                                  Interestingly, I just got a notification of the upgrade (4 weeks after it was released!). I never had the problem, so I wasn’t looking for this fix. But it is interesting why suddenly the SA decided to notify me.

                                  S9 Baro
                                  SA on Android
                                  Ambit 3 Peak
                                  Ambit 2 Sapphire

                                  1 Reply Last reply Reply Quote 0
                                  • MdzOttM Offline
                                    MdzOtt
                                    last edited by

                                    Even more interesting is that after the hotfix was applied, the SuuntoLink forced me to reset the watch and I lost all the customisation I made so far (e.g. Sports Modes).
                                    This is yet another reason why SA should enable some sort of backup of the watch.

                                    S9 Baro
                                    SA on Android
                                    Ambit 3 Peak
                                    Ambit 2 Sapphire

                                    1 Reply Last reply Reply Quote 8
                                    • Nic PuiaN Offline
                                      Nic Puia
                                      last edited by Nic Puia

                                      Edit: Nvm. Got it from a different thread!

                                      Worst update ever! Screwed up my S9 so bad. Crashes during the activity and keeps resetting. Anyone have a link for the previous update to downgrade?

                                      W Vladan BabovicV 2 Replies Last reply Reply Quote 0
                                      • W Offline
                                        Wilson75 @Nic Puia
                                        last edited by

                                        @Nic-Puia weird. Since I updated my s9b no crashes anymore.

                                        Suunto Vertical Titanium
                                        Suunto Wing
                                        SA (bêta) on Pixel 9pro

                                        S9B Titanium (sold)
                                        SSU (sold)

                                        Mitch9M 1 Reply Last reply Reply Quote 0
                                        • Mitch9M Offline
                                          Mitch9 @Wilson75
                                          last edited by

                                          @Wilson75 said in Hotfix 2.23.24:

                                          @Nic-Puia weird. Since I updated my s9b no crashes anymore.

                                          Same here! No more crashes!

                                          Watch: Suunto Vertical Titanium Solar (Sand)
                                          SA: Android (beta)
                                          HRS: Polar H10

                                          Nic PuiaN 1 Reply Last reply Reply Quote 0
                                          • Nic PuiaN Offline
                                            Nic Puia @Mitch9
                                            last edited by

                                            @Mitch9
                                            I think I hard reset it and updated it 5 times, both 2.23.20 and 2.23.24 versions.
                                            With 2.23.20, it acquires the GPS but still crashes. With 2.23.24 can’t acquire it at all and eventually crashes in couple minutes while trying to acquire it.
                                            It all started after I updated it first time to 2.23.24 last night.
                                            I’m stuck at this point, it crashes every time on either version.
                                            I just need to wait for another fw update release I guess. Hope it happens soon.

                                            ? 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy