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    Hotfix 2.23.24

    Scheduled Pinned Locked Moved Suunto 9
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    • N Offline
      nseslija Bronze Member @Beepi
      last edited by

      @Beepi I use it in custom cycling sport mode. I don’t think it is sport mode related, don’t sure… I noticed that it has stopped working after the SA update once …maybe just coincidence…

      Ambit 2S
      Ambit 3 Peak
      Suunto 9 baro
      Suunto Vertical Ti Solar

      BeepiB 1 Reply Last reply Reply Quote 0
      • BeepiB Offline
        Beepi @nseslija
        last edited by

        @nseslija bug was introduced with the software version 2.20.30… I had no problems before…

        1 Reply Last reply Reply Quote 0
        • L Offline
          lgranjon
          last edited by

          Hi
          This hotfix is just for suunto 9 and not for suunto 9 peak ? Same bugs are available in suunto 9 peak I think.
          Thanks

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @lgranjon
            last edited by

            @lgranjon yes this is for S9 and S9 baro.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 0
            • MdzOttM Offline
              MdzOtt
              last edited by

              Interestingly, I just got a notification of the upgrade (4 weeks after it was released!). I never had the problem, so I wasn’t looking for this fix. But it is interesting why suddenly the SA decided to notify me.

              S9 Baro
              SA on Android
              Ambit 3 Peak
              Ambit 2 Sapphire

              1 Reply Last reply Reply Quote 0
              • MdzOttM Offline
                MdzOtt
                last edited by

                Even more interesting is that after the hotfix was applied, the SuuntoLink forced me to reset the watch and I lost all the customisation I made so far (e.g. Sports Modes).
                This is yet another reason why SA should enable some sort of backup of the watch.

                S9 Baro
                SA on Android
                Ambit 3 Peak
                Ambit 2 Sapphire

                1 Reply Last reply Reply Quote 8
                • Nic PuiaN Offline
                  Nic Puia
                  last edited by Nic Puia

                  Edit: Nvm. Got it from a different thread!

                  Worst update ever! Screwed up my S9 so bad. Crashes during the activity and keeps resetting. Anyone have a link for the previous update to downgrade?

                  W Vladan BabovicV 2 Replies Last reply Reply Quote 0
                  • W Offline
                    Wilson75 @Nic Puia
                    last edited by

                    @Nic-Puia weird. Since I updated my s9b no crashes anymore.

                    Suunto Vertical Titanium
                    Suunto Wing
                    SA (bêta) on Pixel 9pro

                    S9B Titanium (sold)
                    SSU (sold)

                    Mitch9M 1 Reply Last reply Reply Quote 0
                    • Mitch9M Offline
                      Mitch9 @Wilson75
                      last edited by

                      @Wilson75 said in Hotfix 2.23.24:

                      @Nic-Puia weird. Since I updated my s9b no crashes anymore.

                      Same here! No more crashes!

                      Watch: Suunto Vertical Titanium Solar (Sand)
                      SA: Android (beta)
                      HRS: Polar H10

                      Nic PuiaN 1 Reply Last reply Reply Quote 0
                      • Nic PuiaN Offline
                        Nic Puia @Mitch9
                        last edited by

                        @Mitch9
                        I think I hard reset it and updated it 5 times, both 2.23.20 and 2.23.24 versions.
                        With 2.23.20, it acquires the GPS but still crashes. With 2.23.24 can’t acquire it at all and eventually crashes in couple minutes while trying to acquire it.
                        It all started after I updated it first time to 2.23.24 last night.
                        I’m stuck at this point, it crashes every time on either version.
                        I just need to wait for another fw update release I guess. Hope it happens soon.

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @Nic Puia
                          last edited by

                          @Nic-Puia said in Hotfix 2.23.24:

                          @Mitch9
                          I think I hard reset it and updated it 5 times, both 2.23.20 and 2.23.24 versions.
                          With 2.23.20, it acquires the GPS but still crashes. With 2.23.24 can’t acquire it at all and eventually crashes in couple minutes while trying to acquire it.
                          It all started after I updated it first time to 2.23.24 last night.
                          I’m stuck at this point, it crashes every time on either version.
                          I just need to wait for another fw update release I guess. Hope it happens soon.

                          Or maybe your watch has some defect which started at the time you updated it.

                          Nic PuiaN 1 Reply Last reply Reply Quote 0
                          • Nic PuiaN Offline
                            Nic Puia @Guest
                            last edited by

                            @André-Faria
                            Could be. Just started last night after I updated. I should have stayed away. 😞
                            It worked flawlessly up until then. It’s something to do with the GPS, I can see it flashing, looking for signal, when I start an activity and within 1 min it crashes showing the down arrow on the screen right after.
                            Basically it’s useless right now, I can look at the sun and tell what time it is. LOL

                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @Nic Puia
                              last edited by

                              @Nic-Puia said in Hotfix 2.23.24:

                              @André-Faria
                              Could be. Just started last night after I updated. I should have stayed away. 😞
                              It worked flawlessly up until then. It’s something to do with the GPS, I can see it flashing, looking for signal, when I start an activity and within 1 min it crashes showing the down arrow on the screen right after.
                              Basically it’s useless right now, I can look at the sun and tell what time it is. LOL

                              Maybe try the reset/firmware flashing in another pc, be sure to then sync it, allow 10-15, and then go outside to try to get a fix.

                              Nic PuiaN 1 Reply Last reply Reply Quote 0
                              • Nic PuiaN Offline
                                Nic Puia @Guest
                                last edited by Nic Puia

                                @André-Faria
                                Yeah, I’ll try that.
                                I removed all the S+ apps as well. It’s clean. I don’t know, spent all day on this, tired already. 🙂

                                Edit: Ended up updating it to 2.20.28 and it looks it acquires GPS fine now without crashing. I’ll go out in a bit and check it out on a walk. Hope it doesn’t crash. Fingers crossed. 🙂

                                Good news, 6k of walking, no crashes, no issues, notifications on, GPS on all the time. I’ll stay on 2.20.28 for now. It seems to be stable, not affected by any bug. I guess 2.20.30 somehow is affected as well once you update to 2.23.24, going back didn’t work for me. Happy I got my watch back!

                                Look who’s the most exhausted. 🙂
                                IMG_0200.jpeg

                                freeheelerF ? 2 Replies Last reply Reply Quote 2
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                                • freeheelerF Offline
                                  freeheeler @Nic Puia
                                  last edited by

                                  @Nic-Puia
                                  I agree with @André-Faria it must be a defect that started most likely coincidentally at the same time when you updated to the latest firmware…

                                  living sideways

                                  Nic PuiaN 1 Reply Last reply Reply Quote 0
                                  • Nic PuiaN Offline
                                    Nic Puia @freeheeler
                                    last edited by

                                    @freeheeler
                                    Guess so.

                                    1 Reply Last reply Reply Quote 0
                                    • ? Offline
                                      A Former User @Nic Puia
                                      last edited by

                                      @Nic-Puia said in Hotfix 2.23.24:

                                      @André-Faria
                                      Yeah, I’ll try that.
                                      I removed all the S+ apps as well. It’s clean. I don’t know, spent all day on this, tired already. 🙂

                                      Edit: Ended up updating it to 2.20.28 and it looks it acquires GPS fine now without crashing. I’ll go out in a bit and check it out on a walk. Hope it doesn’t crash. Fingers crossed. 🙂

                                      Good news, 6k of walking, no crashes, no issues, notifications on, GPS on all the time. I’ll stay on 2.20.28 for now. It seems to be stable, not affected by any bug. I guess 2.20.30 somehow is affected as well once you update to 2.23.24, going back didn’t work for me. Happy I got my watch back!

                                      Look who’s the most exhausted. 🙂
                                      IMG_0200.jpeg

                                      Glad you have your watch up and running. Test for a few more days and maybe try again to update

                                      Nic PuiaN 1 Reply Last reply Reply Quote 1
                                      • Nic PuiaN Offline
                                        Nic Puia @Guest
                                        last edited by

                                        @André-Faria
                                        What’s so strange is although the fw that works now is really old, I have all the features that latest fw has.

                                        1 Reply Last reply Reply Quote 0
                                        • P Offline
                                          PipDaPip
                                          last edited by

                                          I have a 9 Peak and yesterday afternoon all of a sudden I went to start an activity and it wouldn’t pick up GPS, if I started the activing anyways it would power off and go back to the start screen. Eventually it would just go into “restarting from a safe mode”. It did randomly work for a mountain bike ride in the evening but has gone back to the same crash/reboot cycle this morning.

                                          The interesting part is my gf’s Suunto 5 this morning had the arrow with 4 dots on the screen this morning, plugged it in and restored it and same thing, keeps crashing.

                                          Thennnnn, went and met up with some friends for a ride (2 with 9 baro, and 2 with 9 peaks) and they all said there watches are doing the same thing. We all updated with 2.23.20 when it rolled out, but very weird that it has happened to all of us in the same 24 hours period. I’ll try the hot fox and see if it fixes anything.

                                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @PipDaPip
                                            last edited by

                                            @PipDaPip I had the same with my peak. Looks like gnss issues. Not watch specific

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

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