Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
    1.1k Posts 177 Posters 189.0k Views 156 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • EgikaE Offline
      Egika Platinum Member @SirMcKey
      last edited by

      @SirMcKey hey! Following up from our FB conversation here:
      Can you please do the following:

      • bring up maps screen (with or without activity)
      • pan and zoom around
      • if you get only the grid display:
        Watch back to watch face
        Connect to Suunto app
        Send logs from the Suunto App
        Tell me the email of your SA account in a private message and approx time when you sent the logs.

      Thx!

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      1 Reply Last reply Reply Quote 1
      • M Offline
        Mi_chael Bronze Member
        last edited by

        If i select a map to download before i set a wifi connection, the iOS app tell that the watch is busy and nothing happens.

        EgikaE 1 Reply Last reply Reply Quote 0
        • EgikaE Offline
          Egika Platinum Member @Mi_chael
          last edited by

          @Mi_chael make sure the watch is not busy šŸ™‚
          I mean that it is showing the watch face when on the charger. Probably toggle the watch state by going into any menu and back to watch face.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          1 Reply Last reply Reply Quote 1
          • V Offline
            vlado @renton82
            last edited by

            @renton82 there is more years of this bug than the walking dead seasons šŸ™‚

            Suunto Ocean
            Suunto Vertical Solar Canyon
            Suunto Ambit 3 peak Sapphire

            renton82R 1 Reply Last reply Reply Quote 1
            • renton82R Offline
              renton82 Platinum Member @vlado
              last edited by

              @vlado said in Suunto Vertical: Bug Collection:

              @renton82 there is more years of this bug than the walking dead seasons šŸ™‚

              LOL šŸ˜‚ šŸ˜‚ šŸ˜‚

              1 Reply Last reply Reply Quote 1
              • jasoncJ Offline
                jasonc
                last edited by jasonc

                Not really a bug, but is this thin line under the display on the solar panel normal? Just put the Watch on this morning. Video - left hand side

                Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

                freeheelerF 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @jasonc
                  last edited by

                  @jasoncuddy
                  yes, it is the solar panels connector

                  living sideways

                  1 Reply Last reply Reply Quote 4
                  • surfboomerangS Offline
                    surfboomerang @Ketoohs
                    last edited by surfboomerang

                    @Ketoohs said in Suunto Vertical: Bug Collection:

                    Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

                    @surfboomerang said in Suunto Vertical: Bug Collection:

                    @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

                    Ok, confirmed unfortunately. The notification is somewhat unreliable.

                    Sometimes I get notifications just fine, sometimes only the vibration and no visual message and sometimes I don’t receive a notification at all.
                    It does appear in the notification widget however.

                    Suunto Vertical Titanium Solar
                    OnePlus Nord 4

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • surfboomerangS Offline
                      surfboomerang
                      last edited by surfboomerang

                      Also another curiousity…
                      When you scroll to any direction from the watch face and then press and hold the middle button to return to the watch face, it jumps into ā€œSettingsā€ if you hold the middle button a bit too long.

                      Normally it shows the round loading ring for a couple of secons before it enters ā€œSettingsā€, but with the above method it seems that it jumps directly into the ā€œSettingsā€ menu

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      EgikaE 1 Reply Last reply Reply Quote 0
                      • EgikaE Offline
                        Egika Platinum Member @surfboomerang
                        last edited by

                        @surfboomerang said in Suunto Vertical: Bug Collection:

                        @Ketoohs said in Suunto Vertical: Bug Collection:

                        Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

                        @surfboomerang said in Suunto Vertical: Bug Collection:

                        @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

                        Ok, confirmed unfortunately. The notification is somewhat unreliable.

                        Sometimes I get notifications just fine, sometimes only the vibration and no visual message and sometimes I don’t receive a notification at all.
                        It does appear in the notification widget however.

                        Confirmed as a BT issue. Will be addressed with upcoming hotfix afaik.

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        1 Reply Last reply Reply Quote 4
                        • EgikaE Offline
                          Egika Platinum Member @surfboomerang
                          last edited by

                          @surfboomerang said in Suunto Vertical: Bug Collection:

                          Also another curiousity…
                          When you scroll to any direction from the watch face and then press and hold the middle button to return to the watch face, it jumps into ā€œSettingsā€ if you hold the middle button a bit too long.

                          Normally it shows the round loading ring for a couple of secons before it enters ā€œSettingsā€, but with the above method it seems that it jumps directly into the ā€œSettingsā€ menu

                          Confirmed as known to Suunto. Will hopefully be changed soon. Thx!

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          1 Reply Last reply Reply Quote 1
                          • M Offline
                            Mi_chael Bronze Member
                            last edited by

                            I can’t had an interval training view on a custom sport profil.

                            Usually, i set the 3 view during work and 5 (or more) during recovery.

                            isaziI 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @Mi_chael
                              last edited by

                              @Mi_chael reported to Suunto already, thanks.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              1 Reply Last reply Reply Quote 1
                              • SuperFlo75S Online
                                SuperFlo75 Silver Members Bronze Member
                                last edited by

                                Summary of my day…

                                • maps are working
                                • after a very short test with a personal sport mode, the watch saved it, but after saving, it freezed in the Watch Face… I did a soft reset (pressing the upper button very long) and after this, everything was normal
                                • later I did a longer Test Walk with a custom sport mode, and everything was as it should be…

                                I think I will test the Personal Mode again…,

                                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                Suunto Wing
                                Suunto 9 Peak Pro Titanium (owns my wife now)
                                Suunto Spartan Ultra
                                SA iOS 2.43.0 (18473)
                                Instagram @superflo75

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  jakubdr Bronze Member
                                  last edited by

                                  First run with my new Vertical! Everything looks good apart from Strava sync, which is not working. Sync to Training Peaks works but is a bit slow. Also after the run the watch did not want to connect to the phone but switching on and off the airplane mode on Vertical solved it.

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @jakubdr
                                    last edited by

                                    @jakubdr was Strava already connected before the run ?

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    J 1 Reply Last reply Reply Quote 0
                                    • J Offline
                                      jakubdr Bronze Member @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos Yes, it was the first thing I did during the initial setup as well as the TrainingPeaks connection. Manual .fit export and import to Strava worked, it just did not sync automatically. I will try to reconnect it before the run tomorrow if I can replicate the issue or to see if it resolves it.

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @jakubdr
                                        last edited by

                                        @jakubdr Do not reconnect if possible. just do a fake activity

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        J 1 Reply Last reply Reply Quote 0
                                        • surfboomerangS Offline
                                          surfboomerang
                                          last edited by

                                          Not really a bug but some minor improvements:

                                          POIs do not appear on the map when map only is started.
                                          POIs do appear on the map in an activity, but only as white icon which makes it very hard to see against the outdoor map style. Almost impossible actually. I would suggest a black outline around the icon like in the Suunto app.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          1 Reply Last reply Reply Quote 4
                                          • jjpazJ Offline
                                            jjpaz Bronze Member @Likarnik
                                            last edited by

                                            @Likarnik Same here. Tried to configure Power Zones and was not possible and watch get stuck in that menu.
                                            Solved by soft reset.

                                            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                            1 Reply Last reply Reply Quote 1
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy