Suunto Vertical: Bug Collection

[Luís Pinto]

Hi everyone!

Anyone knows why Suunto Vertical don’t have these watchfaces?

[lexterm77]

@Luís-Pinto

I remember reading on this forum that new hardware had some issues with these watch faces, it is also missing from s9pp.

[Luís Pinto]

@lexterm77 said in Suunto Vertical: Bug Collection:

reading on this forum that new hardware had some issues with these watch faces, it is also missing from s9pp.

ah ok, thanks!

[Jacob Fisher]

I have had two crashes as well. Thankfully the workouts both saved, but the second one did not record elevation gain. It did record a GPS track and my altitude is on there, but I have 0 for elevation on the app and no saved auto laps. The first crash was this past Friday after recording for a little over 6 hours. The second one was today after recording for only an hour and a half.

[Stanger]

@pedromslopess @isazi
looks like it only has problems when backlight is on while i put the watch on the charger. Because after i put the backlight option “off” it worked. Don´t know why…

[fluca]

@isazi I confirm for Vertical. S9PP works ok for me since the beginning

[renton82]

How can i unpair old Vertical from suunto app since I can’t no longer power on it?

[Tieutieu]

@renton82 said in Suunto Vertical: Bug Collection:

How can i unpair old Vertical from suunto app since I can’t no longer power on it?

I would uninstall the app and then install it again

[renton82]

@Tieutieu found a workaround also, disconnected from Bluetooth devices list

[renton82]

I noticed that if i create a custom sport mode for open water swimming, and i use “swim distance” it remains always to 0 even if “swim lap distance” increase normally. If i use generic “distance”, it works, but distance is displayed in km instead of meters, someone can confirm?

[isazi]

@renton82 I believe that swim distance is the non GPS one (pool length multiplied by the times you stop). Openwater swim uses the normal GPS distance.

[Kurt68]

@runomatic I’ve only had one crash so far

[runomatic]

@Kurt68 Did you contact the support about this?

[Kurt68]

@runomatic Yes, I also sent the log file. But have no feedback.

[isazi]

@Kurt68 did you send logs and communicated this to support, or just sent logs?

[runomatic]

@isazi How can i send this logfiles? Can i take a look at these files by myself?

[isazi]

@runomatic there is a button in Suunto App (in Android go to the watch icon, then the three dots on top and send logs to Suunto). They are sent directly to Suunto’s cloud, I do not think there is a way for you to access them.

[runomatic]

@isazi Hmm, i can’t find any button at the iOS Version.

[Egika]

@runomatic in iOS it is at the bottom of user profile tab

[runomatic]

@Egika Thanks. Never have looked there…