No-Map-Problem

Racoon6

Hello, I found a new problem. I went on a long hike yesterday and after the first break, the navigation system kept beeping and vibrating. After about an hour it was over. After the second break the same game again! Battery has dropped from 80% to 55% in 4 hours! Vertical seems to be very bugy!

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ChrisA

@Racoon6 uh thats odd… but I don’t think its a general problem with the watch being buggy. I did a 27 km bike ride (with a two hour break in between) and 10 km Nordic walking- both with navigation - without any maps problems. I guess that adding maps to a ecosystem like Suunto‘s which has worked well for many years without it, is just a big step and also a very complex one softwarewise. So I would anticipate that there will be problems and bugs with that in the beginning, but Suunto normally fixes severe bugs quite fast.

isazi

@dombo weather is based on your phone position

Egika

@Racoon6 is it possible that auto pause was constantly kicking in because of slow movement?
Just guessing, as I have not seen anything like this in many months of testing…
Cheers

Racoon6

@Egika Hello, I don’t really think so. Time, pulse, etc. continued to run normally and I had a speed of 5-6 km per hour.

dombo

@isazi hm. so it didn’t work for me. I traveled 500km and I saw on watch forecast for the location of my last activity even weather was synced 10 minutes ago.

zhang965

I re-downloaded Paris map, and brand new London, both of them don’t work.

Brad_Olwin

@zhang965 I assume you have a GPS fix first. If the watch does not have a fix, the map will not show properly so it is not possible to see both Paris and London at the same time.

Jan Krejčí

Could you please check maps for Czechia as well?

dombo

@Jan-Krejčí I had the same issue on bike and I had feeling it is not map related, as these missing tiles were fully randomly. could you try the same place after soft reset?

mikekoski490

I think this will be fixed in a firmware update. I am not having problems with maps at all (Western Canada), but sure sometimes when Im scrolling I get the odd gridlines for a second or 2, and then the full map shows.

From my perspective, the map is there, just needs to speed up the processing of the rendering.

It is like issues with my previous Garmin Fenix 6X or my Coros Vertix 2 - for those devices it was just lag time or slow. For Suunto, its way faster to move the map around, but some slight hesitation getting the full map onscreen.

surfboomerang

@mikekoski490 Unfortunately I can’t say the same. I do have found some area’s that didn’t render at all. Not even after a while. Zooming out to 500m showed the area but every other zoomlevel causes the area to disappear and show a grid.

In this case an overview of the route upfront would be great so an incidental error could be fixed

mikekoski490

@surfboomerang Hmmm…it does sound like the ‘map’ data is there though, but the Vertical software needs a tweak to deal with the info?

dombo

@mikekoski490 yes, I think data are there, because I had the same issue and after soft reset it worked OK. I was biking 5 days in Dolomites (Italy) and it was very random if I see a map or just grid when I switch the screen to map. On the other hand on Sunday (after soft reset) I had 9 hours no problem with map, but I deactivated second S+ app.

Dimitrios Kanellopoulos

@Jan-Krejčí I saw your message. Please provide lat long and region downloaded.

Thank you !

helgonet12

@Dimitrios-Kanellopoulos Hi I had the same issue in Sweden. Do you want the long & lat for this as well?

Dimitrios Kanellopoulos

@helgonet12 yes

helgonet12

@Dimitrios-Kanellopoulos sent you a PM

Mff73

@dombo said in No-Map-Problem:

@Jan-Krejčí I had the same issue on bike and I had feeling it is not map related, as these missing tiles were fully randomly. could you try the same place after soft reset?

i had this for France : map working one day, not working another day and softreset make it rework right after. It never happen since then though.

mikekoski490

@Mff73 I’m curious…how do you do a soft reset? Just curious in case I do have map issues. I only know simple power off or reset all settings.