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Suunto Vertical: Bug Collection

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  • M Offline
    Mitch9
    last edited by 31 May 2023, 06:29

    I got my first annoying bug:

    While hiking with a route activated, I got a notification with vibration that I’m not on track. So far so good, but the vibration didn’t stop for a long time. I tried different things (pause, resume, deactivate route…) but the vibration continues except for some little breaks.

    Maybe a unknown massage feature? 😁

    Couldn’t sent logs but next time (Hopefully this will never happen again!).

    Watch: Suunto Vertical Titanium Solar (Sand)
    SA: Android (beta)
    HRS: Polar H10

    1 Reply Last reply Reply Quote 1
    • M Offline
      Mitch9
      last edited by 31 May 2023, 06:42

      Screenshot_20230531_083415_Suunto~2.png

      The illustration of the region Lower Franconia is not correct.

      Watch: Suunto Vertical Titanium Solar (Sand)
      SA: Android (beta)
      HRS: Polar H10

      1 Reply Last reply Reply Quote 0
      • S Online
        SuperFlo75 Silver Members Bronze Member
        last edited by 31 May 2023, 06:45

        Crazy, on my phone it is correct… 🙈
        IMG_9721.png

        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
        Suunto Wing
        Suunto 9 Peak Pro Titanium (owns my wife now)
        Suunto Spartan Ultra
        SA iOS 2.43.0 (18473)
        Instagram @superflo75

        1 Reply Last reply Reply Quote 0
        • H Offline
          helgonet12
          last edited by 31 May 2023, 09:36

          Hi! I turned off my Blood Oxygen under sleep. But it shows up in Suunto App? I double checked that it really was turned off and it was. Is there any other place I need to turn it off or is this a bug?

          D 1 Reply Last reply 31 May 2023, 10:36 Reply Quote 1
          • D Offline
            Dimitrios Kanellopoulos Community Manager @helgonet12
            last edited by 31 May 2023, 10:36

            @helgonet12 said in Suunto Vertical: Bug Collection:

            Hi! I turned off my Blood Oxygen under sleep. But it shows up in Suunto App? I double checked that it really was turned off and it was. Is there any other place I need to turn it off or is this a bug?

            reported this

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            D 1 Reply Last reply 31 May 2023, 12:43 Reply Quote 1
            • J Offline
              jjpaz Bronze Member
              last edited by jjpaz 31 May 2023, 10:38

              About recovery widget:

              Yesterday I finished my training at 19:00, watch showed 17h in recovery time. So recovery time should be decreasing gradually until 12:00 on next day.

              Just before going to bed (22:30) I watched the widget and it showed the same 17h for recovery time.

              This morning (7:00) watch showed 11h in recovery time (-6h).

              Now (12:35) the watch is still showing the same 11h in recovery time.
              This is not the behavior in previous watches (S9B and S9P that I have) and I can assume that it’s going to show 11h until this afternoon when I’ll save another training and replace the recovery time.

              20230531_122949.jpg

              Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

              J D 2 Replies Last reply 31 May 2023, 12:08 Reply Quote 0
              • J Offline
                jjpaz Bronze Member @jjpaz
                last edited by 31 May 2023, 12:08

                @jjpaz auto update:

                13:30 --> Recovery time 11h.

                14:00 --> Recovery time is now 0h. So, has decreased from 11h to 0h instantly.

                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                I 1 Reply Last reply 31 May 2023, 12:14 Reply Quote 0
                • I Offline
                  isazi Moderator @jjpaz
                  last edited by 31 May 2023, 12:14

                  @jjpaz recovery time is not working properly, it has been reported already and will be fixed in the future.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  J 1 Reply Last reply 31 May 2023, 12:29 Reply Quote 3
                  • J Offline
                    jjpaz Bronze Member @isazi
                    last edited by 31 May 2023, 12:29

                    @isazi Perfect, thanks!!

                    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      dombo Bronze Member @Dimitrios Kanellopoulos
                      last edited by 31 May 2023, 12:43

                      @Dimitrios-Kanellopoulos by the way, how is it with Blood Oxygen reporting? I got for every night 100% even I saw in the morning last measure was lower and also I noticed over nights that it was around 96%.

                      E 1 Reply Last reply 31 May 2023, 14:02 Reply Quote 0
                      • M Offline
                        mikekoski490 Bronze Member
                        last edited by 31 May 2023, 14:00

                        My Suunto App (android) just updated. I usually get this when a new device or update to device is coming soon?

                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                        Current: Suunto Race Ti

                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                        Suunto App running on Google Pixel 8/Android 14

                        T 1 Reply Last reply 31 May 2023, 14:02 Reply Quote -1
                        • T Offline
                          Tieutieu Platinum Member @mikekoski490
                          last edited by Tieutieu 31 May 2023, 14:02

                          @mikekoski490 said in Suunto Vertical: Bug Collection:

                          My Suunto App (android) just updated. I usually get this when a new device or update to device is coming soon?

                          SA updates are more frequent than watches updates.
                          SA update doesn’t mean a watch update is coming.
                          There is (almost) always a SA update before a watch update is coming.

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          1 Reply Last reply Reply Quote 1
                          • E Offline
                            Egika Platinum Member @dombo
                            last edited by 31 May 2023, 14:02

                            @dombo said in Suunto Vertical: Bug Collection:

                            @Dimitrios-Kanellopoulos by the way, how is it with Blood Oxygen reporting? I got for every night 100% even I saw in the morning last measure was lower and also I noticed over nights that it was around 96%.

                            Blood Oxygen is reported in the morning as a maximum value of some samples over night.

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

                            E 1 Reply Last reply 31 May 2023, 14:05 Reply Quote 1
                            • E Offline
                              EzioAuditore Gold Members @Egika
                              last edited by EzioAuditore 31 May 2023, 14:05

                              @Egika This is exactly what I imagined and always wanted to ask but never did 🙂 Thanks

                              Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                              Suunto Wing

                              1 Reply Last reply Reply Quote 0
                              • H Offline
                                Honza Bronze Member
                                last edited by 31 May 2023, 22:09

                                Sometimes during an activity I’m unable to move/pan the map using my finger. (Using the buttons works). But sometimes it works just fine.

                                Did anyone else notice this issue? Is that a bug or might I be doing something wrong? I did not notice anything that might be causing this and did not change any settings.

                                S 1 Reply Last reply 1 Jun 2023, 07:17 Reply Quote 1
                                • S Offline
                                  surfboomerang @Honza
                                  last edited by 1 Jun 2023, 07:17

                                  @Jan-Červinka Yes, I noticed it once.
                                  I had touch activated for an activity but during the start I was unable to pan the map. Also on other screens touch doesn’t seem to work.
                                  I disabled touch in the custom battery mode during the activity and re-enabled it again but it still wasn’t working. It started to work when I changed the touch option to “Map only” and kept working when I switched touch to “On” again.

                                  After the activity I tried to reproduce the issue, but I couldn’t. Touch was set to “On” in the custom battery mode and it was working fine when I started the new activity.

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  H 1 Reply Last reply 1 Jun 2023, 12:29 Reply Quote 2
                                  • H Offline
                                    helgonet12
                                    last edited by 1 Jun 2023, 10:23

                                    Hi all. Does any of you see recourse drop on the SV? first 2 weeks the recourses worked ok and starting this week my recourse drops from 80 to 30 just commuting (e-bike) to work.This did not happen the first weeks. No changes on the max puls or the average puls.

                                    W 1 Reply Last reply 1 Jun 2023, 13:41 Reply Quote 1
                                    • H Offline
                                      Honza Bronze Member @surfboomerang
                                      last edited by 1 Jun 2023, 12:29

                                      @surfboomerang Thank you. I checked the battery profile and it seems that my custom sport modes have custom battery profile by default with touch completely disabled. That could explain the issues I saw. I would have expected that performace settings would be the default with map only touch. I will need to do more testing to see if I experience the issue again in Performance mode.

                                      1 Reply Last reply Reply Quote 0
                                      • W Offline
                                        wmichi
                                        last edited by 1 Jun 2023, 13:34

                                        Initially I really liked this watch. Great battery life, good screen, very good mapping… But the frustration level rises. I got used to the dysfunctional resources over the years (sudden drops, reset on watch restart or charging the watch). But multiple restarts a week (nearly every day) in simple watch mode and today a restart during an activity… That’s a no go.

                                        This watch is simply not reliable. Maybe I have a faulty unit, I don’t know. I hope for Suunto that this is not a general problem.

                                        T 1 Reply Last reply 1 Jun 2023, 14:13 Reply Quote 0
                                        • W Offline
                                          wmichi @helgonet12
                                          last edited by 1 Jun 2023, 13:41

                                          @helgonet12 Yes, I have the same drops. From 80% to 20%, or 50% to 2%. Sometimes it even rises from like 20% to 30%.

                                          S D 2 Replies Last reply 1 Jun 2023, 14:05 Reply Quote 0
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