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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • wmichiW Offline
      wmichi
      last edited by

      Initially I really liked this watch. Great battery life, good screen, very good mapping… But the frustration level rises. I got used to the dysfunctional resources over the years (sudden drops, reset on watch restart or charging the watch). But multiple restarts a week (nearly every day) in simple watch mode and today a restart during an activity… That’s a no go.

      This watch is simply not reliable. Maybe I have a faulty unit, I don’t know. I hope for Suunto that this is not a general problem.

      TieutieuT 1 Reply Last reply Reply Quote 0
      • wmichiW Offline
        wmichi @helgonet12
        last edited by

        @helgonet12 Yes, I have the same drops. From 80% to 20%, or 50% to 2%. Sometimes it even rises from like 20% to 30%.

        surfboomerangS Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
        • surfboomerangS Offline
          surfboomerang @wmichi
          last edited by

          @wmichi Wild guess… could it be that the 24/7hr, resources or sleep settings could be the cause of the random reboots?

          I don’t have those settings enabled on my watch

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          wmichiW 1 Reply Last reply Reply Quote 2
          • TieutieuT Offline
            Tieutieu Platinum Member @wmichi
            last edited by

            @wmichi said in Suunto Vertical: Bug Collection:

            Initially I really liked this watch. Great battery life, good screen, very good mapping… But the frustration level rises. I got used to the dysfunctional resources over the years (sudden drops, reset on watch restart or charging the watch). But multiple restarts a week (nearly every day) in simple watch mode and today a restart during an activity… That’s a no go.

            This watch is simply not reliable. Maybe I have a faulty unit, I don’t know. I hope for Suunto that this is not a general problem.

            Are you talking about the new Suunto Vertical or the old Ambit Vertical ??

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing
            S9B titanium Ambassador edition, A3P, X6

            ? wmichiW 2 Replies Last reply Reply Quote 0
            • ? Offline
              A Former User @Tieutieu
              last edited by

              @Tieutieu that’s exactly same restart problem that my friend has , which I spoke about in lounge sub forum. Perhaps setting config like you said , which I hope is resolved soon by suunto

              1 Reply Last reply Reply Quote 0
              • wmichiW Offline
                wmichi @surfboomerang
                last edited by wmichi

                @surfboomerang I have 24/7 HR and sleep tracking on. Maybe, who knows.

                1 Reply Last reply Reply Quote 0
                • wmichiW Offline
                  wmichi @Tieutieu
                  last edited by

                  @Tieutieu the new Suunto Vertical

                  TieutieuT 1 Reply Last reply Reply Quote 0
                  • renton82R Offline
                    renton82 Platinum Member
                    last edited by

                    I have had many reboots with my previous unit that now i sent back because it was dead. This new unit has never had a single reboot.

                    wmichiW 1 Reply Last reply Reply Quote 0
                    • wmichiW Offline
                      wmichi @renton82
                      last edited by

                      @renton82 Interesting. Did you also have problems with the touchscreen? Sometimes my touchscreen isn’t responding. And at other times, it never deactivates. Normally it gets deactivated when you don’t use the watch und you have to press a button to wake it up. Mine keeps responding, even though backlight turns correctly off.

                      renton82R cosme.costaC 2 Replies Last reply Reply Quote 0
                      • renton82R Offline
                        renton82 Platinum Member @wmichi
                        last edited by

                        @wmichi I hadn’t so much time to test it, however i don’t remember any problem with touchscreen.

                        1 Reply Last reply Reply Quote 0
                        • cosme.costaC Offline
                          cosme.costa @wmichi
                          last edited by

                          @wmichi said in Suunto Vertical: Bug Collection:

                          @renton82 Interesting. Did you also have problems with the touchscreen? Sometimes my touchscreen isn’t responding. And at other times, it never deactivates. Normally it gets deactivated when you don’t use the watch und you have to press a button to wake it up. Mine keeps responding, even though backlight turns correctly off.

                          I do not have a SV but with your simpthoms I would have performed a hard reset and if the issues continue I would have contacted support, it is pretty clear to me that your unit is faulty.

                          renton82R 1 Reply Last reply Reply Quote 0
                          • TieutieuT Offline
                            Tieutieu Platinum Member @wmichi
                            last edited by Tieutieu

                            @wmichi said in Suunto Vertical: Bug Collection:

                            @Tieutieu the new Suunto Vertical
                            @surfboomerang I have 24/7 HR and sleep tracking on. Maybe, who knows.

                            OK. I also have 24/7 HR and sleep tracking on.
                            Been using it intensivly since it was released mid-may. The only thing I don’t use is phone notifications.
                            I didn’t have to reboot it a single time. No crash, no bugs. Guess you’re running out of luck !..😲

                            Suunto’s devices at home :
                            Vertical titanium solar
                            Suunto Race S
                            S9pp titanium sand
                            Suunto Wing
                            S9B titanium Ambassador edition, A3P, X6

                            ? 1 Reply Last reply Reply Quote 0
                            • renton82R Offline
                              renton82 Platinum Member @cosme.costa
                              last edited by

                              @cosme-costa It didn’t turn on anymore, no way to hard reset it.

                              cosme.costaC 1 Reply Last reply Reply Quote 0
                              • cosme.costaC Offline
                                cosme.costa @renton82
                                last edited by

                                @renton82 yeah in your case it is clear, but @wmichi seems that have al lot of issues too, so I meant that he should do a hard reset and contact support.

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  Jugger
                                  last edited by Jugger

                                  I noticed that few of watchfaces says 1.6.2023 is wednesday and other says thursday. I use finnish language.

                                  Edit. Thanks for answers. Got confused with KESäkuu and KESkiviikko 😂

                                  Suunto Vertical Titanium Forest

                                  runomaticR BrunoHB 2 Replies Last reply Reply Quote 0
                                  • runomaticR Offline
                                    runomatic Silver Members @Jugger
                                    last edited by

                                    @Jugger Strange. I have the month over that. (German Language)

                                    https://runomatic.de
                                    SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                    SUUNTO WING Black
                                    SUUNTO App (iOS)

                                    1 Reply Last reply Reply Quote 1
                                    • BrunoHB Offline
                                      BrunoH Gold Members @Jugger
                                      last edited by

                                      @Jugger “Kes” in your upper photo is not Keskiviikko (Wed) but Kesäkuu (June).

                                      Compasses: M-311, A-10, SK-7
                                      Diving: Finnlight Navy 90, Vyper
                                      Sports: Metron, S7, S9B and Vertical

                                      1 Reply Last reply Reply Quote 2
                                      • ? Offline
                                        A Former User
                                        last edited by

                                        Just an experiment since I was curious because SV started to give me out of sudden low sleep quality and low resources. Not sure why is that.

                                        9dca42c6-d166-4965-b339-913ab9bbc0c6-image.jpeg

                                        1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @wmichi
                                          last edited by

                                          @wmichi this is a nice discussion. We could not fix the issue as it’s in the firstbeat library. Due to that we are replacing all firstbeat data with our very soon by the end of the year. So hold on. Only this metric is buggered sometimes.

                                          About all the other bugs we are on top of those. Update should come in a few weeks before July.

                                          It’s much appreciated all the feedback here guys.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          ? suzzloS gone troppoG wmichiW 4 Replies Last reply Reply Quote 23
                                          • ? Offline
                                            A Former User @Tieutieu
                                            last edited by

                                            @Tieutieu my friend’s one is also running out of luck. After so many hard reset, he had enough and has just sent his watch back to amazon for full refund. He’s now looking at coros.

                                            valdis830V 1 Reply Last reply Reply Quote 0
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