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    HotFix release 2.25.66

    Scheduled Pinned Locked Moved Suunto Vertical
    78 Posts 31 Posters 10.4k Views
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    • L Offline
      Likarnik Bronze Member @Mff73
      last edited by

      @Mff73 today it was normal. Looks like my vertical had a bad day (and night) after a hotfix🤔

      1 Reply Last reply Reply Quote 0
      • lexterm77L Offline
        lexterm77 Bronze Member
        last edited by

        I had a crash during activity, it was core and decoupling app, I did make a pause after it determined my base (after 21 minutes into run). It saved activity but no core or decoupling data was saved.
        It was performance battery, stryd and suunto hr belt. I started a second but this time efficiency app, no problems.

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        • JacobusJ Offline
          Jacobus
          last edited by

          I also had a crash during a trail run after 3 hours today, suddenly I saw my time screen…
          And I still had 8km to go Fortunately everything was saved, but it is annoying…
          I ran with my stryd and my polar verity sense heart rate monitor. I ran a route and had performance battery on

          1 Reply Last reply Reply Quote 0
          • S Offline
            Sascha Domres Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos Hi, made a trip to cologne today. My watch didn’t show a map although I downloaded the whole of Germany… Soft reset didn’t work… the map works 150 km away in my home town of Hessen… The vertical is really unreliable…

            sartoricS freeheelerF 2 Replies Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator @Sascha Domres
              last edited by

              @Sascha-Domres
              please, avoid “spamming” in multiple thread.

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              S 1 Reply Last reply Reply Quote 1
              • freeheelerF Offline
                freeheeler @Sascha Domres
                last edited by freeheeler

                @Sascha-Domres
                there was an issue with some german maps.
                will you be in Köln again these days? or any other location you’ll visit, soon that is not in your home region?
                and maybe, if you have issues with maps, restarting the watch and maybe deleting and downloading again might at least be worth a try… if you have network and charger with you, of course 🙂

                living sideways

                S 1 Reply Last reply Reply Quote 1
                • S Offline
                  Sascha Domres Bronze Member @sartoric
                  last edited by

                  @sartoric sorry

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                  • S Offline
                    Sascha Domres Bronze Member @freeheeler
                    last edited by

                    @freeheeler Hey thanks… unfortunately I’m only in Cologne this afternoon… I’ve tried restarting without success… do you think I have to download all the maps again?

                    freeheelerF 1 Reply Last reply Reply Quote 0
                    • freeheelerF Offline
                      freeheeler @Sascha Domres
                      last edited by

                      @Sascha-Domres
                      it’s hard to test which maps are working or not. basically they should work without issues. when there are general issues, like short after launch, they can only be fixed once they’re reported of course.
                      I didn’t have maps either on my first weekend trip, just after launch 🙈

                      living sideways

                      S 1 Reply Last reply Reply Quote 0
                      • lexterm77L Offline
                        lexterm77 Bronze Member
                        last edited by

                        When you edit cycling power, no matter what you enter it shows minus signs for every zone, and this screen won’t let me go back. Eventually it goes back if I leave it alone.

                        IMG_2290.jpeg

                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                        • S Offline
                          Sascha Domres Bronze Member @freeheeler
                          last edited by

                          @freeheeler okay thank you, i will deleted all Maps and Download again…😒

                          freeheelerF 1 Reply Last reply Reply Quote 0
                          • freeheelerF Offline
                            freeheeler @Sascha Domres
                            last edited by

                            @Sascha-Domres
                            not sure if this is really necessary, I would just do it with NRW, but it’s hard for you to test if it improves, right? 🤷
                            I once downloaded a lot of maps to check what happens when you get close to max storage capacity, but now I have the maps I know I need in the near future only

                            living sideways

                            S 1 Reply Last reply Reply Quote 1
                            • S Offline
                              Sascha Domres Bronze Member @freeheeler
                              last edited by

                              @freeheeler yes i can not test it cause i am back home…but thank you…

                              freeheelerF 1 Reply Last reply Reply Quote 1
                              • freeheelerF Offline
                                freeheeler @Sascha Domres
                                last edited by

                                @Sascha-Domres
                                I’ve had issues with a map today, too. what did you see, when you noticed it’s not working as expected?

                                living sideways

                                mikekoski490M 1 Reply Last reply Reply Quote 0
                                • mikekoski490M Offline
                                  mikekoski490 Bronze Member @freeheeler
                                  last edited by mikekoski490

                                  @freeheeler I went on a 4 day bikepacking trip and maps didn’t work. On the positive as I forgot my charger cord and was initially worried, 4 days with about 4-6 hours riding per day, all systems activated, performance GPS, HR etc, I still had +50% charge left on the watch when I rolled in home. The downside is even though I downloaded the complete map of the area where I was riding (Sunshine Coast/Vancouver Island area), maps never worked - just the black screen with the grid. Now that Im home, its working again.

                                  🤷

                                  Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                  Current: Suunto Race Ti

                                  Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                  Suunto App running on Google Pixel 8/Android 14

                                  freeheelerF 1 Reply Last reply Reply Quote 1
                                  • freeheelerF Offline
                                    freeheeler @mikekoski490
                                    last edited by

                                    @mikekoski490
                                    sounds like a nice trip! 🙂 👍
                                    sorry to hear that you were unlucky with the maps, too.
                                    I’ve sent logs and will pass on your experience, too.

                                    living sideways

                                    1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      markman8 @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos Dimitri good morning. I saw that on the previous update (2.25.64) there is a mention on compass calibration fixed.

                                      I did update to the latest version (2.25.66) yesterday in hope that it would fix this problem too, yet I tend to tangle my hands around trying to make this 8 shape for calibrating the compass in vain.

                                      Note that I have managed with the old version to calibrate it once (one month ago). From there on it always asks me to calibrate it back with no success. I also own two core black suunto’s in several years time and I did not have this problem.

                                      I know that this is not an OpenWaterTracking issue yet I do not know if the newer version does fix the problem with the compass calibration too (I suppose it should).

                                      Thanks
                                      Michael

                                      SerialNo: 231510000128
                                      Hardware: 2773D6

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                                      • D Offline
                                        dombo Bronze Member
                                        last edited by

                                        Hi guys. I had another crash/restart of my vertical right after I start my exercise. I sent logs to suunto right after watch recover. Luckily this was “just a ride”, but it is not funny anymore considering it can happen on the start of the race. PM me if you need more info.

                                        sartoricS 1 Reply Last reply Reply Quote 0
                                        • sartoricS Offline
                                          sartoric Moderator @dombo
                                          last edited by

                                          @dombo said in HotFix release 2.25.66:

                                          I sent logs to suunto right after watch recover.

                                          Did you contact support or someone here (eg. @isazi , @Dimitrios-Kanellopoulos ) ?
                                          Because just sending logs is not really useful 🙂

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                          D 1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            dombo Bronze Member @sartoric
                                            last edited by

                                            @sartoric I know it is not useful to just send logs. This is why I wrote here, so someone can contact me in case it is not already identified bug or suunto need more info.

                                            sartoricS 1 Reply Last reply Reply Quote 0
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