HotFix release 2.25.66

freeheeler

@Sascha-Domres
there was an issue with some german maps.
will you be in Köln again these days? or any other location you’ll visit, soon that is not in your home region?
and maybe, if you have issues with maps, restarting the watch and maybe deleting and downloading again might at least be worth a try… if you have network and charger with you, of course

Sascha Domres

@sartoric sorry

Sascha Domres

@freeheeler Hey thanks… unfortunately I’m only in Cologne this afternoon… I’ve tried restarting without success… do you think I have to download all the maps again?

freeheeler

@Sascha-Domres
it’s hard to test which maps are working or not. basically they should work without issues. when there are general issues, like short after launch, they can only be fixed once they’re reported of course.
I didn’t have maps either on my first weekend trip, just after launch

lexterm77

When you edit cycling power, no matter what you enter it shows minus signs for every zone, and this screen won’t let me go back. Eventually it goes back if I leave it alone.

Sascha Domres

@freeheeler okay thank you, i will deleted all Maps and Download again…

freeheeler

@Sascha-Domres
not sure if this is really necessary, I would just do it with NRW, but it’s hard for you to test if it improves, right?
I once downloaded a lot of maps to check what happens when you get close to max storage capacity, but now I have the maps I know I need in the near future only

Sascha Domres

@freeheeler yes i can not test it cause i am back home…but thank you…

freeheeler

@Sascha-Domres
I’ve had issues with a map today, too. what did you see, when you noticed it’s not working as expected?

mikekoski490

@freeheeler I went on a 4 day bikepacking trip and maps didn’t work. On the positive as I forgot my charger cord and was initially worried, 4 days with about 4-6 hours riding per day, all systems activated, performance GPS, HR etc, I still had +50% charge left on the watch when I rolled in home. The downside is even though I downloaded the complete map of the area where I was riding (Sunshine Coast/Vancouver Island area), maps never worked - just the black screen with the grid. Now that Im home, its working again.

freeheeler

@mikekoski490
sounds like a nice trip!
sorry to hear that you were unlucky with the maps, too.
I’ve sent logs and will pass on your experience, too.

markman8

@Dimitrios-Kanellopoulos Dimitri good morning. I saw that on the previous update (2.25.64) there is a mention on compass calibration fixed.

I did update to the latest version (2.25.66) yesterday in hope that it would fix this problem too, yet I tend to tangle my hands around trying to make this 8 shape for calibrating the compass in vain.

Note that I have managed with the old version to calibrate it once (one month ago). From there on it always asks me to calibrate it back with no success. I also own two core black suunto’s in several years time and I did not have this problem.

I know that this is not an OpenWaterTracking issue yet I do not know if the newer version does fix the problem with the compass calibration too (I suppose it should).

Thanks
Michael

SerialNo: 231510000128
Hardware: 2773D6

dombo

Hi guys. I had another crash/restart of my vertical right after I start my exercise. I sent logs to suunto right after watch recover. Luckily this was “just a ride”, but it is not funny anymore considering it can happen on the start of the race. PM me if you need more info.

sartoric

@dombo said in HotFix release 2.25.66:

I sent logs to suunto right after watch recover.

Did you contact support or someone here (eg. @isazi , @Dimitrios-Kanellopoulos ) ?
Because just sending logs is not really useful

dombo

@sartoric I know it is not useful to just send logs. This is why I wrote here, so someone can contact me in case it is not already identified bug or suunto need more info.

sartoric

@dombo
Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

Mff73

@sartoric said in HotFix release 2.25.66:

@dombo
Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

Yes, but for those who don’t know who to contact, the circle may never loop.

dombo

@sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

Jugger

I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

angel33

Hi all,

this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

If I try to customize sport mode for Snorkeling, I see the displays for running.

Any help is more than welcome.

Thanks in advance,
Angel

Suunto Ambit2 Sapphire
Suunto Elementum Aqua
Suunto Vertical Titanium Solar (2.25.66)
Android 13, Galaxy S21FE5G
Suunto App 4.73.3 (4073003)