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    HotFix release 2.25.66

    Scheduled Pinned Locked Moved Suunto Vertical
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    • mikekoski490M Offline
      mikekoski490 Bronze Member @freeheeler
      last edited by mikekoski490

      @freeheeler I went on a 4 day bikepacking trip and maps didn’t work. On the positive as I forgot my charger cord and was initially worried, 4 days with about 4-6 hours riding per day, all systems activated, performance GPS, HR etc, I still had +50% charge left on the watch when I rolled in home. The downside is even though I downloaded the complete map of the area where I was riding (Sunshine Coast/Vancouver Island area), maps never worked - just the black screen with the grid. Now that Im home, its working again.

      🤷

      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

      Current: Suunto Race Ti

      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

      Suunto App running on Google Pixel 8/Android 14

      freeheelerF 1 Reply Last reply Reply Quote 1
      • freeheelerF Offline
        freeheeler @mikekoski490
        last edited by

        @mikekoski490
        sounds like a nice trip! 🙂 👍
        sorry to hear that you were unlucky with the maps, too.
        I’ve sent logs and will pass on your experience, too.

        living sideways

        1 Reply Last reply Reply Quote 1
        • M Offline
          markman8 @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos Dimitri good morning. I saw that on the previous update (2.25.64) there is a mention on compass calibration fixed.

          I did update to the latest version (2.25.66) yesterday in hope that it would fix this problem too, yet I tend to tangle my hands around trying to make this 8 shape for calibrating the compass in vain.

          Note that I have managed with the old version to calibrate it once (one month ago). From there on it always asks me to calibrate it back with no success. I also own two core black suunto’s in several years time and I did not have this problem.

          I know that this is not an OpenWaterTracking issue yet I do not know if the newer version does fix the problem with the compass calibration too (I suppose it should).

          Thanks
          Michael

          SerialNo: 231510000128
          Hardware: 2773D6

          1 Reply Last reply Reply Quote 0
          • D Offline
            dombo Bronze Member
            last edited by

            Hi guys. I had another crash/restart of my vertical right after I start my exercise. I sent logs to suunto right after watch recover. Luckily this was “just a ride”, but it is not funny anymore considering it can happen on the start of the race. PM me if you need more info.

            sartoricS 1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator @dombo
              last edited by

              @dombo said in HotFix release 2.25.66:

              I sent logs to suunto right after watch recover.

              Did you contact support or someone here (eg. @isazi , @Dimitrios-Kanellopoulos ) ?
              Because just sending logs is not really useful 🙂

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                dombo Bronze Member @sartoric
                last edited by

                @sartoric I know it is not useful to just send logs. This is why I wrote here, so someone can contact me in case it is not already identified bug or suunto need more info.

                sartoricS 1 Reply Last reply Reply Quote 0
                • sartoricS Offline
                  sartoric Moderator @dombo
                  last edited by

                  @dombo
                  Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                  Mff73M D 2 Replies Last reply Reply Quote 1
                  • Mff73M Online
                    Mff73 @sartoric
                    last edited by

                    @sartoric said in HotFix release 2.25.66:

                    @dombo
                    Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

                    Yes, but for those who don’t know who to contact, the circle may never loop. 😂

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 1
                    • D Offline
                      dombo Bronze Member @sartoric
                      last edited by

                      @sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

                      1 Reply Last reply Reply Quote 1
                      • J Offline
                        Jugger
                        last edited by

                        I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

                        Suunto Vertical Titanium Forest

                        1 Reply Last reply Reply Quote 0
                        • A Offline
                          angel33
                          last edited by

                          Hi all,

                          this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

                          If I try to customize sport mode for Snorkeling, I see the displays for running.

                          Any help is more than welcome.

                          Thanks in advance,
                          Angel


                          Suunto Ambit2 Sapphire
                          Suunto Elementum Aqua
                          Suunto Vertical Titanium Solar (2.25.66)
                          Android 13, Galaxy S21FE5G
                          Suunto App 4.73.3 (4073003)

                          1 Reply Last reply Reply Quote 0
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @lexterm77
                            last edited by

                            @lexterm77 I have seen this a couple times but cannot reliably replicate it. A watch reboot should fix it.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            1 Reply Last reply Reply Quote 0
                            • unoczU Offline
                              unocz
                              last edited by

                              So i got the new fix but my watch always count only 7 or 9 meters of swimming…
                              Any ideas?

                              freeheelerF HighlandsH 2 Replies Last reply Reply Quote 0
                              • freeheelerF Offline
                                freeheeler @unocz
                                last edited by

                                @unocz
                                what swim style do you practise?

                                living sideways

                                unoczU 1 Reply Last reply Reply Quote 0
                                • unoczU Offline
                                  unocz @freeheeler
                                  last edited by

                                  @freeheeler Open water swimming (basic)

                                  freeheelerF 1 Reply Last reply Reply Quote 0
                                  • freeheelerF Offline
                                    freeheeler @unocz
                                    last edited by

                                    @unocz
                                    this is the selected sport mode, as I understand.
                                    I just wonder if you did a simple breaststroke (hands always in the water) or freestyle (hands out of the water to move them forward again)?

                                    living sideways

                                    unoczU 1 Reply Last reply Reply Quote 0
                                    • HighlandsH Offline
                                      Highlands @unocz
                                      last edited by

                                      @unocz I swam today. When your hand is in the water, you lose the gps connection. Now and then you have to get hand out of the water at surface.

                                      unoczU 1 Reply Last reply Reply Quote 0
                                      • unoczU Offline
                                        unocz @freeheeler
                                        last edited by

                                        @freeheeler

                                        Just the normal swimming with hands under the water all the time ….

                                        1 Reply Last reply Reply Quote 0
                                        • unoczU Offline
                                          unocz @Highlands
                                          last edited by

                                          @Highlands
                                          But that’s a joke or? That means it’s impossible to record your track while swimming. It tought this update should fix it. Older models don’t got that problem or?

                                          sartoricS 1 Reply Last reply Reply Quote 0
                                          • sartoricS Offline
                                            sartoric Moderator @unocz
                                            last edited by

                                            @unocz
                                            In fact, if you keep your watch always under water there is no way for the GPS signal to reach it.

                                            SVTS - 2.40.38
                                            SSSWHR BARO Amber - 2.8.32
                                            Samsung A5 2016 - Android 7.0
                                            Samsung A33 2022 - Android 14 - One UI 6.1
                                            Suunto App Android 5.2.5 beta
                                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                            unoczU 1 Reply Last reply Reply Quote 2
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