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    HotFix release 2.25.66

    Scheduled Pinned Locked Moved Suunto Vertical
    78 Posts 31 Posters 11.2k Views 32 Watching
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    • Mff73M Offline
      Mff73 @sartoric
      last edited by

      @sartoric said in HotFix release 2.25.66:

      @dombo
      Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

      Yes, but for those who don’t know who to contact, the circle may never loop. 😂

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      1 Reply Last reply Reply Quote 1
      • D Offline
        dombo Bronze Member @sartoric
        last edited by

        @sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

        1 Reply Last reply Reply Quote 1
        • J Offline
          Jugger
          last edited by

          I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

          Suunto Vertical Titanium Forest

          1 Reply Last reply Reply Quote 0
          • A Offline
            angel33
            last edited by

            Hi all,

            this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

            If I try to customize sport mode for Snorkeling, I see the displays for running.

            Any help is more than welcome.

            Thanks in advance,
            Angel


            Suunto Ambit2 Sapphire
            Suunto Elementum Aqua
            Suunto Vertical Titanium Solar (2.25.66)
            Android 13, Galaxy S21FE5G
            Suunto App 4.73.3 (4073003)

            1 Reply Last reply Reply Quote 0
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @lexterm77
              last edited by

              @lexterm77 I have seen this a couple times but cannot reliably replicate it. A watch reboot should fix it.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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              • unoczU Offline
                unocz
                last edited by

                So i got the new fix but my watch always count only 7 or 9 meters of swimming…
                Any ideas?

                freeheelerF HighlandsH 2 Replies Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @unocz
                  last edited by

                  @unocz
                  what swim style do you practise?

                  living sideways

                  unoczU 1 Reply Last reply Reply Quote 0
                  • unoczU Offline
                    unocz @freeheeler
                    last edited by

                    @freeheeler Open water swimming (basic)

                    freeheelerF 1 Reply Last reply Reply Quote 0
                    • freeheelerF Offline
                      freeheeler @unocz
                      last edited by

                      @unocz
                      this is the selected sport mode, as I understand.
                      I just wonder if you did a simple breaststroke (hands always in the water) or freestyle (hands out of the water to move them forward again)?

                      living sideways

                      unoczU 1 Reply Last reply Reply Quote 0
                      • HighlandsH Offline
                        Highlands @unocz
                        last edited by

                        @unocz I swam today. When your hand is in the water, you lose the gps connection. Now and then you have to get hand out of the water at surface.

                        unoczU 1 Reply Last reply Reply Quote 0
                        • unoczU Offline
                          unocz @freeheeler
                          last edited by

                          @freeheeler

                          Just the normal swimming with hands under the water all the time ….

                          1 Reply Last reply Reply Quote 0
                          • unoczU Offline
                            unocz @Highlands
                            last edited by

                            @Highlands
                            But that’s a joke or? That means it’s impossible to record your track while swimming. It tought this update should fix it. Older models don’t got that problem or?

                            sartoricS 1 Reply Last reply Reply Quote 0
                            • sartoricS Offline
                              sartoric Moderator @unocz
                              last edited by

                              @unocz
                              In fact, if you keep your watch always under water there is no way for the GPS signal to reach it.

                              SVTS - 2.40.38
                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Samsung A33 2022 - Android 14 - One UI 6.1
                              Suunto App Android 5.2.5 beta
                              Suunto App IOs 2.45.0 (19123) beta on MBP M1

                              unoczU 1 Reply Last reply Reply Quote 2
                              • unoczU Offline
                                unocz @sartoric
                                last edited by

                                @sartoric

                                Wow, ok so I have to deal with that….
                                Thanks anyway😊

                                freeheelerF 1 Reply Last reply Reply Quote 0
                                • freeheelerF Offline
                                  freeheeler @unocz
                                  last edited by

                                  @unocz
                                  yes, but that’s the same for every watch.
                                  satellite signals do not enter the water at all. no chance to calculate your position when the watch is submerged only a tiny little bit

                                  living sideways

                                  unoczU 1 Reply Last reply Reply Quote 1
                                  • unoczU Offline
                                    unocz @freeheeler
                                    last edited by

                                    @freeheeler
                                    Yes I just realised that 😕

                                    freeheelerF 1 Reply Last reply Reply Quote 0
                                    • freeheelerF Offline
                                      freeheeler @unocz
                                      last edited by

                                      @unocz
                                      what you could do, if you prefer breaststroke, get an inflatable safety buoy with a small wallet compartment and put the watch in there. of course you need external HR and stroke will not be counted, but distance will be correct. downside: you can’t see your time and distance during the activity.
                                      alternatively put the phone in there and track with SA?

                                      living sideways

                                      1 Reply Last reply Reply Quote 0
                                      • lexterm77L Offline
                                        lexterm77 Bronze Member
                                        last edited by

                                        I got another crash, Had battery performance, target distance, heart rate z1, S+ weather insights and active look, breadcrumb nav, it crashed exactly before target 50% notification. This also happened before right at 50% of target set last time.

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                                        • L Offline
                                          Luis Andés Olmedo Bronze Member
                                          last edited by

                                          This weekend, while navigating an MTB route with my SV, the watch reset iself to “clock mode”. I had to initiate MTB activity again… I have two records in the app, one with the first part of my workout and another one with the second part.

                                          Is this a known issue?

                                          Thank you.

                                          markeczzzM 1 Reply Last reply Reply Quote 0
                                          • markeczzzM Offline
                                            markeczzz @Luis Andés Olmedo
                                            last edited by

                                            Same thing happened to me today.
                                            I went for a run, and after 900m Vertical exited to watch screen and i had to start activity again.
                                            I had Aerobic Decoupling and Ghost Runner turned on and everything else default for Running (Basic).

                                            markeczzzM 1 Reply Last reply Reply Quote 0
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