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    HotFix release 2.25.66

    Scheduled Pinned Locked Moved Suunto Vertical
    78 Posts 31 Posters 11.2k Views 32 Watching
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    • M Offline
      markman8 @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos Dimitri good morning. I saw that on the previous update (2.25.64) there is a mention on compass calibration fixed.

      I did update to the latest version (2.25.66) yesterday in hope that it would fix this problem too, yet I tend to tangle my hands around trying to make this 8 shape for calibrating the compass in vain.

      Note that I have managed with the old version to calibrate it once (one month ago). From there on it always asks me to calibrate it back with no success. I also own two core black suunto’s in several years time and I did not have this problem.

      I know that this is not an OpenWaterTracking issue yet I do not know if the newer version does fix the problem with the compass calibration too (I suppose it should).

      Thanks
      Michael

      SerialNo: 231510000128
      Hardware: 2773D6

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      • D Offline
        dombo Bronze Member
        last edited by

        Hi guys. I had another crash/restart of my vertical right after I start my exercise. I sent logs to suunto right after watch recover. Luckily this was “just a ride”, but it is not funny anymore considering it can happen on the start of the race. PM me if you need more info.

        sartoricS 1 Reply Last reply Reply Quote 0
        • sartoricS Offline
          sartoric Moderator @dombo
          last edited by

          @dombo said in HotFix release 2.25.66:

          I sent logs to suunto right after watch recover.

          Did you contact support or someone here (eg. @isazi , @Dimitrios-Kanellopoulos ) ?
          Because just sending logs is not really useful 🙂

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            dombo Bronze Member @sartoric
            last edited by

            @sartoric I know it is not useful to just send logs. This is why I wrote here, so someone can contact me in case it is not already identified bug or suunto need more info.

            sartoricS 1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator @dombo
              last edited by

              @dombo
              Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              Mff73M D 2 Replies Last reply Reply Quote 1
              • Mff73M Offline
                Mff73 @sartoric
                last edited by

                @sartoric said in HotFix release 2.25.66:

                @dombo
                Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

                Yes, but for those who don’t know who to contact, the circle may never loop. 😂

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 1
                • D Offline
                  dombo Bronze Member @sartoric
                  last edited by

                  @sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

                  1 Reply Last reply Reply Quote 1
                  • J Offline
                    Jugger
                    last edited by

                    I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

                    Suunto Vertical Titanium Forest

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                    • A Offline
                      angel33
                      last edited by

                      Hi all,

                      this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

                      If I try to customize sport mode for Snorkeling, I see the displays for running.

                      Any help is more than welcome.

                      Thanks in advance,
                      Angel


                      Suunto Ambit2 Sapphire
                      Suunto Elementum Aqua
                      Suunto Vertical Titanium Solar (2.25.66)
                      Android 13, Galaxy S21FE5G
                      Suunto App 4.73.3 (4073003)

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                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @lexterm77
                        last edited by

                        @lexterm77 I have seen this a couple times but cannot reliably replicate it. A watch reboot should fix it.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                        • unoczU Offline
                          unocz
                          last edited by

                          So i got the new fix but my watch always count only 7 or 9 meters of swimming…
                          Any ideas?

                          freeheelerF HighlandsH 2 Replies Last reply Reply Quote 0
                          • freeheelerF Offline
                            freeheeler @unocz
                            last edited by

                            @unocz
                            what swim style do you practise?

                            living sideways

                            unoczU 1 Reply Last reply Reply Quote 0
                            • unoczU Offline
                              unocz @freeheeler
                              last edited by

                              @freeheeler Open water swimming (basic)

                              freeheelerF 1 Reply Last reply Reply Quote 0
                              • freeheelerF Offline
                                freeheeler @unocz
                                last edited by

                                @unocz
                                this is the selected sport mode, as I understand.
                                I just wonder if you did a simple breaststroke (hands always in the water) or freestyle (hands out of the water to move them forward again)?

                                living sideways

                                unoczU 1 Reply Last reply Reply Quote 0
                                • HighlandsH Offline
                                  Highlands @unocz
                                  last edited by

                                  @unocz I swam today. When your hand is in the water, you lose the gps connection. Now and then you have to get hand out of the water at surface.

                                  unoczU 1 Reply Last reply Reply Quote 0
                                  • unoczU Offline
                                    unocz @freeheeler
                                    last edited by

                                    @freeheeler

                                    Just the normal swimming with hands under the water all the time ….

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                                    • unoczU Offline
                                      unocz @Highlands
                                      last edited by

                                      @Highlands
                                      But that’s a joke or? That means it’s impossible to record your track while swimming. It tought this update should fix it. Older models don’t got that problem or?

                                      sartoricS 1 Reply Last reply Reply Quote 0
                                      • sartoricS Offline
                                        sartoric Moderator @unocz
                                        last edited by

                                        @unocz
                                        In fact, if you keep your watch always under water there is no way for the GPS signal to reach it.

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.2.5 beta
                                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                        unoczU 1 Reply Last reply Reply Quote 2
                                        • unoczU Offline
                                          unocz @sartoric
                                          last edited by

                                          @sartoric

                                          Wow, ok so I have to deal with that….
                                          Thanks anyway😊

                                          freeheelerF 1 Reply Last reply Reply Quote 0
                                          • freeheelerF Offline
                                            freeheeler @unocz
                                            last edited by

                                            @unocz
                                            yes, but that’s the same for every watch.
                                            satellite signals do not enter the water at all. no chance to calculate your position when the watch is submerged only a tiny little bit

                                            living sideways

                                            unoczU 1 Reply Last reply Reply Quote 1
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