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    HotFix release 2.25.66

    Scheduled Pinned Locked Moved Suunto Vertical
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    • D Offline
      dombo Bronze Member @sartoric
      last edited by

      @sartoric I know it is not useful to just send logs. This is why I wrote here, so someone can contact me in case it is not already identified bug or suunto need more info.

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @dombo
        last edited by

        @dombo
        Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        Mff73M D 2 Replies Last reply Reply Quote 1
        • Mff73M Offline
          Mff73 @sartoric
          last edited by

          @sartoric said in HotFix release 2.25.66:

          @dombo
          Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

          Yes, but for those who don’t know who to contact, the circle may never loop. 😂

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          1 Reply Last reply Reply Quote 1
          • D Offline
            dombo Bronze Member @sartoric
            last edited by

            @sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

            1 Reply Last reply Reply Quote 1
            • J Offline
              Jugger
              last edited by

              I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

              Suunto Vertical Titanium Forest

              1 Reply Last reply Reply Quote 0
              • A Offline
                angel33
                last edited by

                Hi all,

                this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

                If I try to customize sport mode for Snorkeling, I see the displays for running.

                Any help is more than welcome.

                Thanks in advance,
                Angel


                Suunto Ambit2 Sapphire
                Suunto Elementum Aqua
                Suunto Vertical Titanium Solar (2.25.66)
                Android 13, Galaxy S21FE5G
                Suunto App 4.73.3 (4073003)

                1 Reply Last reply Reply Quote 0
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @lexterm77
                  last edited by

                  @lexterm77 I have seen this a couple times but cannot reliably replicate it. A watch reboot should fix it.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  1 Reply Last reply Reply Quote 0
                  • unoczU Offline
                    unocz
                    last edited by

                    So i got the new fix but my watch always count only 7 or 9 meters of swimming…
                    Any ideas?

                    freeheelerF HighlandsH 2 Replies Last reply Reply Quote 0
                    • freeheelerF Offline
                      freeheeler @unocz
                      last edited by

                      @unocz
                      what swim style do you practise?

                      living sideways

                      unoczU 1 Reply Last reply Reply Quote 0
                      • unoczU Offline
                        unocz @freeheeler
                        last edited by

                        @freeheeler Open water swimming (basic)

                        freeheelerF 1 Reply Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler @unocz
                          last edited by

                          @unocz
                          this is the selected sport mode, as I understand.
                          I just wonder if you did a simple breaststroke (hands always in the water) or freestyle (hands out of the water to move them forward again)?

                          living sideways

                          unoczU 1 Reply Last reply Reply Quote 0
                          • HighlandsH Offline
                            Highlands @unocz
                            last edited by

                            @unocz I swam today. When your hand is in the water, you lose the gps connection. Now and then you have to get hand out of the water at surface.

                            unoczU 1 Reply Last reply Reply Quote 0
                            • unoczU Offline
                              unocz @freeheeler
                              last edited by

                              @freeheeler

                              Just the normal swimming with hands under the water all the time ….

                              1 Reply Last reply Reply Quote 0
                              • unoczU Offline
                                unocz @Highlands
                                last edited by

                                @Highlands
                                But that’s a joke or? That means it’s impossible to record your track while swimming. It tought this update should fix it. Older models don’t got that problem or?

                                sartoricS 1 Reply Last reply Reply Quote 0
                                • sartoricS Offline
                                  sartoric Moderator @unocz
                                  last edited by

                                  @unocz
                                  In fact, if you keep your watch always under water there is no way for the GPS signal to reach it.

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  unoczU 1 Reply Last reply Reply Quote 2
                                  • unoczU Offline
                                    unocz @sartoric
                                    last edited by

                                    @sartoric

                                    Wow, ok so I have to deal with that….
                                    Thanks anyway😊

                                    freeheelerF 1 Reply Last reply Reply Quote 0
                                    • freeheelerF Offline
                                      freeheeler @unocz
                                      last edited by

                                      @unocz
                                      yes, but that’s the same for every watch.
                                      satellite signals do not enter the water at all. no chance to calculate your position when the watch is submerged only a tiny little bit

                                      living sideways

                                      unoczU 1 Reply Last reply Reply Quote 1
                                      • unoczU Offline
                                        unocz @freeheeler
                                        last edited by

                                        @freeheeler
                                        Yes I just realised that 😕

                                        freeheelerF 1 Reply Last reply Reply Quote 0
                                        • freeheelerF Offline
                                          freeheeler @unocz
                                          last edited by

                                          @unocz
                                          what you could do, if you prefer breaststroke, get an inflatable safety buoy with a small wallet compartment and put the watch in there. of course you need external HR and stroke will not be counted, but distance will be correct. downside: you can’t see your time and distance during the activity.
                                          alternatively put the phone in there and track with SA?

                                          living sideways

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                                          • lexterm77L Offline
                                            lexterm77 Bronze Member
                                            last edited by

                                            I got another crash, Had battery performance, target distance, heart rate z1, S+ weather insights and active look, breadcrumb nav, it crashed exactly before target 50% notification. This also happened before right at 50% of target set last time.

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