HotFix release 2.25.66

[freeheeler]

@Sascha-Domres
I’ve had issues with a map today, too. what did you see, when you noticed it’s not working as expected?

[mikekoski490]

@freeheeler I went on a 4 day bikepacking trip and maps didn’t work. On the positive as I forgot my charger cord and was initially worried, 4 days with about 4-6 hours riding per day, all systems activated, performance GPS, HR etc, I still had +50% charge left on the watch when I rolled in home. The downside is even though I downloaded the complete map of the area where I was riding (Sunshine Coast/Vancouver Island area), maps never worked - just the black screen with the grid. Now that Im home, its working again.

[freeheeler]

@mikekoski490
sounds like a nice trip!
sorry to hear that you were unlucky with the maps, too.
I’ve sent logs and will pass on your experience, too.

[markman8]

@Dimitrios-Kanellopoulos Dimitri good morning. I saw that on the previous update (2.25.64) there is a mention on compass calibration fixed.

I did update to the latest version (2.25.66) yesterday in hope that it would fix this problem too, yet I tend to tangle my hands around trying to make this 8 shape for calibrating the compass in vain.

Note that I have managed with the old version to calibrate it once (one month ago). From there on it always asks me to calibrate it back with no success. I also own two core black suunto’s in several years time and I did not have this problem.

I know that this is not an OpenWaterTracking issue yet I do not know if the newer version does fix the problem with the compass calibration too (I suppose it should).

Thanks
Michael

SerialNo: 231510000128
Hardware: 2773D6

[dombo]

Hi guys. I had another crash/restart of my vertical right after I start my exercise. I sent logs to suunto right after watch recover. Luckily this was “just a ride”, but it is not funny anymore considering it can happen on the start of the race. PM me if you need more info.

[sartoric]

@dombo said in HotFix release 2.25.66:

I sent logs to suunto right after watch recover.

Did you contact support or someone here (eg. @isazi , @Dimitrios-Kanellopoulos ) ?
Because just sending logs is not really useful

[dombo]

@sartoric I know it is not useful to just send logs. This is why I wrote here, so someone can contact me in case it is not already identified bug or suunto need more info.

[sartoric]

@dombo
Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

[Mff73]

@sartoric said in HotFix release 2.25.66:

@dombo
Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

Yes, but for those who don’t know who to contact, the circle may never loop.

[dombo]

@sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

[Jugger]

I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

[angel33]

Hi all,

this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

If I try to customize sport mode for Snorkeling, I see the displays for running.

Any help is more than welcome.

Thanks in advance,
Angel

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Suunto Ambit2 Sapphire
Suunto Elementum Aqua
Suunto Vertical Titanium Solar (2.25.66)
Android 13, Galaxy S21FE5G
Suunto App 4.73.3 (4073003)

[Brad_Olwin]

@lexterm77 I have seen this a couple times but cannot reliably replicate it. A watch reboot should fix it.

[unocz]

So i got the new fix but my watch always count only 7 or 9 meters of swimming…
Any ideas?

[freeheeler]

@unocz
what swim style do you practise?

[unocz]

@freeheeler Open water swimming (basic)

[freeheeler]

@unocz
this is the selected sport mode, as I understand.
I just wonder if you did a simple breaststroke (hands always in the water) or freestyle (hands out of the water to move them forward again)?

[Highlands]

@unocz I swam today. When your hand is in the water, you lose the gps connection. Now and then you have to get hand out of the water at surface.

[unocz]

@freeheeler

Just the normal swimming with hands under the water all the time ….

[unocz]

@Highlands
But that’s a joke or? That means it’s impossible to record your track while swimming. It tought this update should fix it. Older models don’t got that problem or?